I made a honest mistake with Canbet casino. They had a term that players from Israel has to pre negotiate bonuses before they claim them and I missed that term.
The software let me register, claim the coupon without a problem and auto credit with their signup bonus 300 for 300.
I managed to win $6000. They asked for documentation and everything looked as if they are going to pay.
Although they have Live chat, Email and phone, they never warned me that I am actually not eligible for the bonus I claimed. They also did not setup their software to give a warning or not allow players from Israel to get credited by auto feature using a coupon.
They did not make the minimum effort. I didn't know at the beginning that this term was there, because I haven't seen it and thought it was not there when I registered, but using some archive website I could see it was my bad.
I think that Canbet were honest they should have paid half of the money instead of that they setup their system to recognize my email as spam everytime I email them and my emails won't arrive there anymore. I was always nice to them and tried my best not to intervene forums.
They can setup their system to recognize me as a spammer although I am not but they could not setup their system not to let me deposit with their signup bonus.
The software let me register, claim the coupon without a problem and auto credit with their signup bonus 300 for 300.
I managed to win $6000. They asked for documentation and everything looked as if they are going to pay.
Although they have Live chat, Email and phone, they never warned me that I am actually not eligible for the bonus I claimed. They also did not setup their software to give a warning or not allow players from Israel to get credited by auto feature using a coupon.
They did not make the minimum effort. I didn't know at the beginning that this term was there, because I haven't seen it and thought it was not there when I registered, but using some archive website I could see it was my bad.
I think that Canbet were honest they should have paid half of the money instead of that they setup their system to recognize my email as spam everytime I email them and my emails won't arrive there anymore. I was always nice to them and tried my best not to intervene forums.
They can setup their system to recognize me as a spammer although I am not but they could not setup their system not to let me deposit with their signup bonus.