can a rep from club world pm me or answer to this post
- Thread starter rockycatt
- Start date
- Joined
- Jun 30, 1998
- Location
- Bierland
Ummm...what's the question?
- Joined
- Jan 30, 2007
- Location
- Texas, USA
I want to know too.
the question is that i want to ask him why they cant except a fax of my drivers licence ,copy of my property tax ,copy of my american express .
both sides of the card and the license , i faxed it because i cant get email through to them they acnowledge getting it and asked me for a more up to dat utility bill well we only pay tax quartly here
and my credit card is a clear see through type plus i deposited my last play money with ewalletxpress and i want to exit to ewalletxpress
the credit card i used at a way earlier time when i tried the site out after seeing the miesters good report i went back and deposited 45.00 now i want to with draw 70.00
but im stuck in limbo i got to tell you the reason im with drawing 70.00
is/was to see if transactions go smooth there
PS IF THE REP COMES BUY AND WANTS TO HELP ME my player name there is ROCKYCATT
and he is welcome to call my phone number he has it
im on a raft waiting ty RC
both sides of the card and the license , i faxed it because i cant get email through to them they acnowledge getting it and asked me for a more up to dat utility bill well we only pay tax quartly here
and my credit card is a clear see through type plus i deposited my last play money with ewalletxpress and i want to exit to ewalletxpress
the credit card i used at a way earlier time when i tried the site out after seeing the miesters good report i went back and deposited 45.00 now i want to with draw 70.00
but im stuck in limbo i got to tell you the reason im with drawing 70.00
is/was to see if transactions go smooth there
PS IF THE REP COMES BUY AND WANTS TO HELP ME my player name there is ROCKYCATT
and he is welcome to call my phone number he has it
im on a raft waiting ty RC
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- Joined
- Apr 25, 2006
- Location
- FL
go online to your electric or water company highlight the page an copy an paste it to a email no attachment an the email should go thru
asking for the CC is standard if you didnt use 1 it should be ok not to send it
Good Luck
Cindy
im not new to the procedger i cashed today at cherry red , yesterday at platinum play , numerous times at three dice , golden casino through solid debit card, [with all due respect your friend rocky]
but ive been stone walled by them ive sent them every thing every one else wants even bingo hall ,fortune lounge ] ,they know i cant email them i dont know why ,they run a 24/7x52 weeks business they request the telaphone number , others have called me and i thanked them for being on the dime [bit of a rant ,not what i want ] im in the porocess of trying to up load there cashier page i have a screen shot it tells a lot [ just bisness
8=))]
but ive been stone walled by them ive sent them every thing every one else wants even bingo hall ,fortune lounge ] ,they know i cant email them i dont know why ,they run a 24/7x52 weeks business they request the telaphone number , others have called me and i thanked them for being on the dime [bit of a rant ,not what i want ] im in the porocess of trying to up load there cashier page i have a screen shot it tells a lot [ just bisness
8=))]
the club page
my acc page
im sory the link is the best i can do at the moment sometimes the pics no problem then some times ther stuborn to load up
look at the dates ??????????????
i realy am happy that it is for only $70.00 not $3500.00
my acc page
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Link Removed ( Old/Invalid) im sory the link is the best i can do at the moment sometimes the pics no problem then some times ther stuborn to load up
look at the dates ??????????????
i realy am happy that it is for only $70.00 not $3500.00
Hi Rockycatt,
I have checked through this one for you and although we have received the fax you sent us unfortunately some of the information is not clear enough for us to read.
For example the the name and number on the credit card are not clear enough for us to determine if it is in fact the card you used to fund your account.
I realise that going through the account validation process can be a pain and I do appreciate your patience. Once the cashiers have signed off on your account though you will be able to withdraw funds from the casino without any further delays.
Feel free to PM me if you need to discuss this in more detail,
Kind Regards
Tom
I have checked through this one for you and although we have received the fax you sent us unfortunately some of the information is not clear enough for us to read.
For example the the name and number on the credit card are not clear enough for us to determine if it is in fact the card you used to fund your account.
I realise that going through the account validation process can be a pain and I do appreciate your patience. Once the cashiers have signed off on your account though you will be able to withdraw funds from the casino without any further delays.
Feel free to PM me if you need to discuss this in more detail,
Kind Regards
Tom
- Joined
- Apr 24, 2004
- Location
- A Vault!
His picture actually shows that he funded this withdrawal with his eWalletExpress account...
- Joined
- Apr 25, 2006
- Location
- FL
His picture actually shows that he funded this withdrawal with his eWalletExpress account...
Rob
that is the sad part about when you have to email a casino they do not READ what you send an they respond with a standard email
SAD we Fund with Quicktender or Ewallet an they want a copy of a credit card we never used
the casino's make no sense sometimes at all
Cindy
- Joined
- Dec 23, 2004
- Location
- land of forbidden gambling
I believe that Rocky made a deposit at one time or another using a credit card, if I am reading this correctly. If so, the casino would ask for a copy of the credit card, I believe. Every casino that I have played has required a copy of the credit card if I EVER had deposited using a credit card.
- Joined
- Apr 24, 2004
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OK, I think I may have missed reading that part...it does make sense now if that is the case.
- Joined
- Apr 25, 2006
- Location
- FL
His picture actually shows that he funded this withdrawal with his eWalletExpress account...
that is the way I read it also no CC
unless he isnt showing ALL deposits
Cindy
im going to pm you and try to get your email adress so i can send a email attach ment to you of a picture of the credit card from my PC
the card is transparent its a american express card , by the way i dident use thst card to deposite the play money that generated this cash
then im going to try to post a picture here on the forum of it with the particular info blocked [for security reasons ]
respectfuly donald
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here is the card in question
a link is all i can do
front above/ next is back
a link is all i can do
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front above/ next is back
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jason i have pm'd you for a email other than the club world one because it is the only email address that wont work either way from my mail client
ialso added my email address [email protected] please replie
thank you donald
- Joined
- Jun 16, 2006
- Location
- In the Beautiful South !!
it is a royal pain getting the docs approved sometimes(not clear enough ect), i know, but it is worth it in he end and im sure tom will do everything he can on his end to help you............laurie
if you look at the links in mY post above the both sides are illastrated and it is as good as it gets I M O
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- Mar 10, 2005
- Location
- Pennsylvania
If it's your ISP's fault for your messages not getting through, then why not get together with clubworld and see if they'll allow you to open a GMAIL account to send your docs from?
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RC, take winbig's advice. I don't even think you need clubworlds permission.
im old schol i dont know how ,how ever ill try to post the back of the cc card
cant figure why the site only lets some of my pics and rejexts others like for instance the pic of the front of the card is sitting next to the back of it on photo bucket
ill fax the card again if i dont here from jason i pm'd him but no replie
- Joined
- Jan 9, 2008
- Location
- Just Across the Hudson River
RC,
Place the card on a dark background and zoom in with a digital camera and send the darn things via yahoo or gmail. Bow up son and get 'er done!
im going to send another fax because they do get my fax's , i real apreaciate everones concern , t
i just copied it with a black back ground and
it looks way more obscured because the printing on the carg is black
so im sitting on a raft if you wanted a shure bet it is that im
a honest hard working home remodeler RETIRED and in the group of people that can be most trusted
right now a bit frusted ill send another copy of the credit card
as it was sent to me by american express ,and a different utility bill
thats all i can do rockycatt
it looks way more obscured because the printing on the carg is black
so im sitting on a raft if you wanted a shure bet it is that im
a honest hard working home remodeler RETIRED and in the group of people that can be most trusted
right now a bit frusted ill send another copy of the credit card
as it was sent to me by american express ,and a different utility bill
thats all i can do rockycatt
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
RC, what is stopping you from being able to send in these documents via email?
It's not the content of the faxes, it's the quality that's in question.
Faxes are so out of date, I'm surprised anyone uses them anymore. The quality is plain horrible.
If you don't have a scanner, heck, just head over to Kinkos or a similar store, and have them scan the documents for you. I'm sure it'd cost less than $5 to do so.
And as for any messages not getting to CW, we've already suggested a resolution for that.
It's not the content of the faxes, it's the quality that's in question.
Faxes are so out of date, I'm surprised anyone uses them anymore. The quality is plain horrible.
If you don't have a scanner, heck, just head over to Kinkos or a similar store, and have them scan the documents for you. I'm sure it'd cost less than $5 to do so.
And as for any messages not getting to CW, we've already suggested a resolution for that.
the problem is at there end ive researched it twice and my provide told me that they dont care who or where i send email and if it were black listed iwold get a responce that it was black listed ,im in boston usa
and ive opened a research ticket with the postmaster of the comcast internet company , but on both occations they said out right its no problem here with them
so i can get a fax ,telaphone, or ther live chat ,but noemail goes through
- Joined
- Apr 24, 2004
- Location
- A Vault!
the problem is at there end ive researched it twice and my provide told me that they dont care who or where i send email and if it were black listed iwold get a responce that it was black listed ,im in boston usa
and ive opened a research ticket with the postmaster of the comcast internet company , but on both occations they said out right its no problem here with them
so i can get a fax ,telaphone, or ther live chat ,but noemail goes through
I was having the same problems back a couple of months ago with Aladdin's Palace when I was sending my documents into them and they kept telling me that they never received them. So I then sent the documents to ClubWorld to forward onto Aladdin's but still they never received them so it was not a problem on my end but a problem on Aladdins and ClubWorlds end since everyone else both domestic and international were in fact receiving all of my emails.
yes im like that i just now called cherry drd to tell them im not geting there diret email althogh i get there payment processers , one thing good about cherry red they always pick up the phone and it doesent cost me any thin to call lower 48 states and canada
wife works for the phone company perks
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
the problem is at there end ive researched it twice and my provide told me that they dont care who or where i send email and if it were black listed iwold get a responce that it was black listed ,im in boston usa
and ive opened a research ticket with the postmaster of the comcast internet company , but on both occations they said out right its no problem here with them
so i can get a fax ,telaphone, or ther live chat ,but noemail goes through
Are you inadvertently avoiding the suggestions given to you to open up a FREE gmail e-mail account to send your documents in, or is there a reason?
- Joined
- Oct 11, 2006
- Location
- USA
Go to a variety stores that has both a copier and a fax service. It costs like 2 or 3 bucks total. like was mentioned put a blank sheet down or a piece of card board.
Are you inadvertently avoiding the suggestions given to you to open up a FREE gmail e-mail account to send your documents in, or is there a reason?
im not familure with how tio open them up , last time i had two mail clients
it was outlook express?? i think it was confusing either me or my pc
i made new copies with a water bill and a electric bill plus i got a info mail
addressed to me from american xpress so im sending that ,at my wifes place of work they must have a higher quality fax than my daughter
sence there a megga company so tommoeow she will fax them what they say they want
thanx RC
I tryed it with black paper was like lights out some of the print is black
just was worse i guess thats why they all got white back grounds makes it like lights on
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
GMAIL is free, and WEB BASED. There's nothing you have to do but open an account, and send/receive email via their WEB INTERFACE. There's nothing you have to setup on your computer or anything.
The quality of the fax machine has little, if anything, to do with it. What's to say that the receiver doesn't have a low quality fax machine? IMO, you're just treading water with the faxes, and should at least look into a free web-based email option such as gmail. gmail is very simple to use, and only takes a couple of minutes to create a new account.
as i said im not familure howto do that ,and actualy this is the exception
as ive never before in my life had this problem
so it says it's a fax back form so ill exaust that route first
maybe i should mail them the actual credit card after i punch holes in it
and inform my american express company what im doing
and have them issue me another account
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
as i said im not familure howto do that ,and actualy this is the exception
as ive never before in my life had this problem
so it says it's a fax back form so ill exaust that route first
maybe i should mail them the actual credit card after i punch holes in it
and inform my american express company what im doing
and have them issue me another account
99% of all casino players send their documents in via email, and never fax a thing.
What's there to be scared of about creating a web based email account? Familar or not, anyone with basic (or less) computer skills can do this. All you have to do is answer a few questions. Name, email address name that you want (can be anything that's available), etc. If you can follow instructions, it's very simple. All of the information needed to sign up is explained pretty good......and again, nothing is changed on your computer, and you don't have to give out any personal information in regards to address, phone number, etc.
Seriously, what do you have against even trying to open a free email account? I guess if you want to be stubborn, you're going to be the one waiting extra time to get the money. We're just here trying to give you suggestions for how to speed it up.
And about the calling AMEX and telling them you're sending in your card to someone.....holes in it or not, I'm sure that'd raise a red flag with them and may even get your account closed.
ok your going a little over the top its a fax back form they acknowledge getting it and wanted a second utility bill
and another fax
please lets not flame this spark ito a wild fire read the first post and ,brian asked me what the question was
read jasons post .
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
I really don't think I was over the top and not trying to flame anybody. It's just that everybody here is giving you excellent advice and suggestions, and you're not willing to even try most all of them. You insist on sending them via fax, and I seriously doubt that they are going to get to CW's side in good enough shape for them to make anything out.
Here's a link, with screenshots, that goes step by step [every step is in vast detail] about how to setup a gmail account.
Link Removed (Old/Invalid)
Good luck!
I really don't think I was over the top and not trying to flame anybody. It's just that everybody here is giving you excellent advice and suggestions, and you're not willing to even try most all of them. You insist on sending them via fax, and I seriously doubt that they are going to get to CW's side in good enough shape for them to make anything out.
Here's a link, with screenshots, that goes step by step [every step is in vast detail] about how to setup a gmail account.
Link Removed (Old/Invalid)
Good luck!
my wife just calld me and said she sent the fax along with a water bill and a electric bill and a corrospondanc adressed to me from american express
and additional copies of the credit card and drivers license
club world dosent pay
i just go off the phone with club world and another big merry go round
after them admiting recieving documents
so im finished with them they dont pay [70.00 us dollars ]
i called my credit card company and reported my card lost
they can keep the money they seem to need it way more tha i do
be advised if your from the united states
thats all ill not respond to this thread again
i just go off the phone with club world and another big merry go round
after them admiting recieving documents
so im finished with them they dont pay [70.00 us dollars ]
i called my credit card company and reported my card lost
they can keep the money they seem to need it way more tha i do
be advised if your from the united states
thats all ill not respond to this thread again
- Joined
- Jun 30, 1998
- Location
- Bierland
Admin warning
That's fraud - I hope you are aware of this. If the casino confirms that you've charged back, you can bid us adieu because your forum account will be locked and tossed into the evil player pit.
- Joined
- Jan 30, 2007
- Location
- Texas, USA
rockycatt,
I know you said you wouldn't respond to this thread, but, man, you have just screwed up. Are you saying you reported your card stolen and will issue a chargeback on deposit to Club World? That is a big no-no and will cause you no end of problems.
All you had to do was open an email account and send your docs by email. I do it all the time. Keep the docs on file and just send them off when asked for.
From my end, this problem has nothing to do with Club World not paying you, it is with you not making the effort to get paid. Don't bash a casino because you didn't do your part.
I know you said you wouldn't respond to this thread, but, man, you have just screwed up. Are you saying you reported your card stolen and will issue a chargeback on deposit to Club World? That is a big no-no and will cause you no end of problems.
All you had to do was open an email account and send your docs by email. I do it all the time. Keep the docs on file and just send them off when asked for.
From my end, this problem has nothing to do with Club World not paying you, it is with you not making the effort to get paid. Don't bash a casino because you didn't do your part.
- Joined
- Dec 2, 2008
- Location
- O Canada!
I don't get it from all these post, if they finally received the docs why they would not pay??
- Joined
- Jan 9, 2008
- Location
- Just Across the Hudson River
From my experience, Club World (and InetBet) are golden regarding cashouts. I think my last withdrawal from CW several months ago was processed in about 12 hours. I am really surprised you are having this problem. Once this glitch is fixed, I suspect everything will be smooth for you.
- Joined
- Mar 10, 2005
- Location
- Pennsylvania
I think there's more to this story than meets the eye. Any other person would be more than willing to try anything to make sure they got their money, even if it meant learning something new....even if it was something as easy as answering a few questions to open a free email account so they could send their docs in. Why jump through hoops so they could be sent via fax?
i want to put a end to any speculation and put this thread to bed
with a angels help i have been paid in full ,iwant to thank club world for understanding my sitcuation and also i want to retract anthing negative i may have said about club world
tomorow is the first day of the rest of all our lives thank s to all that
took the time to help me
AMEN RC
with a angels help i have been paid in full ,iwant to thank club world for understanding my sitcuation and also i want to retract anthing negative i may have said about club world
tomorow is the first day of the rest of all our lives thank s to all that
took the time to help me
AMEN RC
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