labeled
The eagle got Kevin!
- Joined
- Mar 22, 2011
- Location
- Land of the "free"
Head's up if you deposit via cc at Ignitioncasino.eu. Their processor (since June) has been stealing an extra piece of the pie, on top of Ignition's 7.9% fee for using a cc. (My bank won't let me do more than 2 international transactions a day w/out freaking out so I keep this separate account to use at ignition, more or less.)
I alerted them of the illegal skimming asked for basically my $5 at that time back, they said to send bank statements showing the overages (after of course telling me it was the bank fee, which are separate on my statements, fwiw).
Did that this week (had to wait for June's statement, then decided to just send June & July), w/two months of overages shown. Ignitions final response was this:
So. Stealing from their customers? Just a "conversion rate fluctuation."
Totally rogue behavior, imo, to defend this theft. Asked if they have a casino rep, just got the conversion "explanation" again. Avoid at all costs, imho. (Edit: Ignition has no rep listing so I did give the Bovada rep a head's up.)
Here's my deposit history for the last 31 days, plus corresponding bank statement.
Old Attachment (Invalid)Old Attachment (Invalid)
I alerted them of the illegal skimming asked for basically my $5 at that time back, they said to send bank statements showing the overages (after of course telling me it was the bank fee, which are separate on my statements, fwiw).
Did that this week (had to wait for June's statement, then decided to just send June & July), w/two months of overages shown. Ignitions final response was this:
Hi "labeled,"
Thank you for contacting Ignition Casino Financial Services.
Although we do business in USD, many of our 3rd party providers are international. We advise that you check the country of origin of the charge as well as descriptor. Currency conversion rates do fluctuate and this can affect the final amount that is shown in your statement.
Should you wish to avoid this issue moving forward, we suggest that you choose another deposit method such as the use of Bitcoin.
So. Stealing from their customers? Just a "conversion rate fluctuation."
Totally rogue behavior, imo, to defend this theft. Asked if they have a casino rep, just got the conversion "explanation" again. Avoid at all costs, imho. (Edit: Ignition has no rep listing so I did give the Bovada rep a head's up.)
Here's my deposit history for the last 31 days, plus corresponding bank statement.
Old Attachment (Invalid)Old Attachment (Invalid)
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