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Bovada Casino doubles wagering requirements on current Casino Benefit offers

Discussion in 'Casino Complaints - Bonus Issues' started by bgermain1985, Sep 17, 2012.

    Sep 17, 2012
  1. bgermain1985

    bgermain1985 Experienced Member

    Occupation:
    Poker Dealer
    Location:
    Nashua NH
    I have been taking the slots match coupon which previously carried 25x WR but saw something interesting this week when I went to see if the coupons were still being offered. Here is a snippit from their promotions page:

    "Each code can be redeemed once per week. BCBSLOTS: Chip purchase amount is subject to a 50 times rollover requirement in the casino before the chip purchase, bonus amount and any winnings can be withdrawn. Only play on slots games counts towards meeting rollover requirements for withdrawal. BCBCASINO: Chip purchase amount is subject to a 80 times rollover requirement in the casino before the chip purchase, bonus amount and any winnings can be withdrawn. Any play in Single Deck Blackjack, Double Deck Blackjack, Baccarat, Sic Bo, Craps, Roulette, and Blackjack in the poker software does not count towards meeting rollover requirements for withdrawal."


    These requirements were 25xWR and 40xWR respectively, and have been mysteriously doubled in the past week even though the conditions of the coupons have not changed. Players please be advised! Cheers.
     
    1 person likes this.
  2. Sep 17, 2012
  3. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    Maybe I'm wrong but couldn't it mean that it's 25x(deposit+bonus) wich is the normal bad wagering today?
    That would be the same as 50xbonus if it is a 100% bonus:)
     
    1 person likes this.
  4. Sep 17, 2012
  5. bgermain1985

    bgermain1985 Experienced Member

    Occupation:
    Poker Dealer
    Location:
    Nashua NH
    I see what you are saying but i do not believe that is the case. I did not take the actual coupon to verify but I know that the wording changed. Basically, when the page had 25x posted, on a 50 depo my balance was 100$ with 2500 WR - so it's possible that they only changed the wording but that seems odd to me.
     
  6. Sep 17, 2012
  7. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    Yes but since the wording is "Chip purchase amount is subject to a 50 times" that only referes to what you get in bonus, not the deposit. That means if it's a 50% bonus it will still be only the bonus amount you have to wager 50 times...not the deposit.
     
  8. Sep 17, 2012
  9. bgermain1985

    bgermain1985 Experienced Member

    Occupation:
    Poker Dealer
    Location:
    Nashua NH
    I just find it odd that they would change the amount and the wording. While I can't say for sure what the wording was before, I know it was 25x posted and my 50 + 50 bonus had 2500WR tied to it with the posted 25x WR. If it hasnt changed then thats great but since I'm just saying to be careful because it _has_ changed. I claimed it recently before the change so personally I can't verify right now.
     
  10. Sep 17, 2012
  11. Bovada Service

    Bovada Service I-Gaming Industry Representative

    Occupation:
    Customer Service
    Location:
    N/A
    Bovada Customer Service

    Hey Everyone,

    For the Bovada Casino Benefits Promotion, we've changed the wording a bit and apologize for any confusion; however, the rollover requirements haven't changed.

    We want to clarify that the 50 times rollover requirement is only on the chip purchase and does not apply to the bonus portion. With that being said, the rollover requirement is still the same, but instead of being 25 times on both deposit and bonus, it's now 50 times on the chip purchase.

    Should anyone have any questions, please feel free to PM us your account details and we'll have someone contact you.

    Cheers,

    Bovada Service
     
    3 people like this.
  12. Sep 28, 2012
  13. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    It would have been even less confusing to have switched to the accepted practice of stipulating the WR in the form "x bonus". Using "x purchase" is even LESS common than "x purchase + bonus" that is also widely used.

    To aviod confusion further, an explanation of the change should have been given, rather than have players see that 25 has become 50 one week, and jump to the conclusion that Bovada has just followed the herd in forever increasing the WR on long running offers.

    Incidentally, under the new notation, it is only true that WR has not changed if the bonus is always going to be 100% of the chips purchased. Any other percentage of offer, and WR WILL change from what it was under the old notation.
     

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