Bos Casino glitch?

I'm not sure what you're saying here. I can't make out the screen shot - apparently you're claiming there is a glitch here but it's been covered by their T&Cs? :what: Please explain, thanks!
 
There ought to be nothing wrong with that screenshot or result.

I think what BBkpoker is claiming is that the dealers hand does not beat his because his 5-card hand is higher.

However, in Pai Gow Poker, A2345 is the second highest possible straight because the Ace is considered high card - so the result is correct, as strange as it may seem.

The rank of straights in Pai Gow Poker is:

AKQJ10
A2345
KQJ109
QJ1098
.... and so on.
 
I guess, it's solved

Hi,
The customer wrote us an e-mail stating that he read the terms on Pai-Gow afterwards and agrees with them. I assume the issue is solved. If not, feel free to contact my directly at bernhardz@boscasino.com

Thx

Bernhard
(Operations Manager - BosCasino)
 

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