That's a new one on me. I'm waiting on a bitcoin payout, it's said in process all day. Normally that payment would have been in my account early this morning. (The cashout was on Sunday) I contact support to ask what's going on and they said they had a lot of winners so there is a back up and delay in getting the payouts processed. Give it until tomorrow night and we appreciate your patience. I'm not really happy with all that but of course I don't have a choice but to wait. I just don't understand what the actual "delay" could be. I wish I knew exactly what went on at their end when they're "processing" the payouts. In a way it's unacceptable.