coopigeonsnr
Newbie member
- Joined
- Sep 22, 2012
- Location
- york
so i received a call today relating to a betway 110% deposit bonus up to 50 quid. This was backed up ten minutes after call by an email.
I thought what the hell havent played there for a while so took it up. Deposited and no bonus was added . no code or anything was required just a deposit.
Got onto livehelp for Bonnie to proceed to tell me they have no record of an email being sent . i copied the email giving exact time it came etc.
I gave her the number i was called on also . still no no no . she asked me to send the email received to support@betway.com which i did to get a mailer daemon message undeliverable due to security policies. i replied to original sent today and she still says nothing received. then went on to say they havent sent me an email since 2015. i beg to differ i get approx 2-3 a week and have an inbox full as i never delete anything just archive .
anyone else had this. in the end i told them look you ring me you email me i take up an offer after this and you say theres no offer prove it ? t**sers
I thought what the hell havent played there for a while so took it up. Deposited and no bonus was added . no code or anything was required just a deposit.
Got onto livehelp for Bonnie to proceed to tell me they have no record of an email being sent . i copied the email giving exact time it came etc.
I gave her the number i was called on also . still no no no . she asked me to send the email received to support@betway.com which i did to get a mailer daemon message undeliverable due to security policies. i replied to original sent today and she still says nothing received. then went on to say they havent sent me an email since 2015. i beg to differ i get approx 2-3 a week and have an inbox full as i never delete anything just archive .
anyone else had this. in the end i told them look you ring me you email me i take up an offer after this and you say theres no offer prove it ? t**sers