Betspin - Accredited Casino

[taximania123]

Very proffesional

I joined two days ago , got my free spins and my bonus offers , all my docs received and approved , several deposits and two withdrawals , very good service , only thing I don't like is tht I prefer a downloadable casino (seems faster) but overall its 5 stars from me .

 

[Valhalla]

Although it's hardly a big deal Bryan, you've quoted me in the review but credited the post to hedgehok

 

[bruinsdude]

My Review 9/10

Have tried these guys on a few occasions. I have endured the growing pains that come with being a fairly new casino (things like Live Chat links being hard to use, pointing issues etc) and when you get right down to it....these guys are doing all the right things.

Customer service from each live chat rep I have dealt with has been above and beyond exceptional. There are daily offers. They are not on the everymatrix server, thus many gaming issues that have plagued other sites are non existent and games run AMAZING....but at the same time moving from game to game can be slow the way the site is currently programmed. Just made my first withdrawal, got paid to an e-wallet within an hour. Verification was a breeze and a pleasure.

Again, being newish...not all the payment options are there yet such as Ukash, but if this is what these guys can do early on with only a portion of the tools in place that other top casinos have, these guys are certainly going to be a powerhouse force to be reckoned with for a long time to come.

Speaking with them a month ago, I mentioned Play and Go would be nice. They seemed to have taken the advice and rolled with it, with a rep actually contacting me to let me know they had added the games. These guys mean business, and they do listen to player feedback. I know it's not possible to fix all the little things overnight, but with a little patience most anyone can find a home here.

9 out of 10.

 

[spintee]

That is the only negative thing about the site & that is the way it navigates you back to games when closed down a game,

Also is it just me or is the site also navigates abit slow? Such as when going from page to page? As soon as I am in the game it runs 100% perfect

 

[spoton]

I got hold of the helpful CS manager there who explained and checked the faults i encountered in a proessional, so I guess I will give them a + now.

 

[Jasminebed]

Please forgive me if I mis-remember, but I think I encounted the 1 minute you are first in queue before here.

Turns out the chat rep was solo on the shift and nipped out to grab a bite to eat. I did suggest that a "back at 02:15" or a "back in 10 mins, please send an email if I you don't want to wait" message would fit well with their friendly and personal tone. It's very unusual to have a face to go with that voice or typing at the other end of the line.

I waited maybe 4 minutes last night. No one hung the "potty break" sign out .

Being in Canada, most of my play is outside main business hours. Although I have yet to test cashout speed, this was my fourth deposit the other night, and I have some free spins to look forward to tomorrow. 48 hours from the time they are issued, which is great, I occasionally miss some elsewhere because of a midnight cut-off. Wager free too, which is hard not to love.

While I used to prefer download clients, I've been making some changes to my internet service, and it has got to a point with MG casinos that I use a tremendous amount of bandwidth with updates almost every time I log in even. Thought the interface was very good, games not too small, and it played well on my tablet to boot.

I'll be back for sure. Like tomorrow, for my free spins

 

[Gemma A]

Anyone know how long debit card withdraw time ? payments take time scale on here in the uk cheers Is it quick

 

[spintee]

Anyone know how long debit card withdraw time ? payments take time scale on here in the uk cheers Is it quick

Next day mine was to Barclays visa / debit card

 

[Gemma A]

Next day mine was to Barclays visa / debit card

Thanks spintee for that.

 

[Dinahnana]

I have to say I love Betspin. Withdrawals are fast, CS is friendly. Nice selection of games. A great experience. This casino will be my nomination for best new casino 2015 come CM awards time.

 

[KasinoKing]

My only "complaint" is that a week ago I found a fairly serious glitch playing Robin Hood, which I reported to them - and I still have not heard anything at all back from them

Other than that - they seem to be "one to watch"

KK

 

[Jazzbaz]

Speaking of Betspin... Anyone else having problems this morning/right now? I was in the middle of wagering when suddenly the slots started to complain that I have no money in my account, which is obviously untrue. Then the site died down completely. Now the games do load again, but still I supposedly have no money even though the balance (both on the main page and inside the game) says otherwise.

 

[Betspin - Phil]

My only "complaint" is that a week ago I found a fairly serious glitch playing Robin Hood, which I reported to them - and I still have not heard anything at all back from them

Other than that - they seem to be "one to watch"

KK

Hey KasinoKing,

I'm sorry to hear of the problems you encountered playing Robin Hood and thank you for raising and bringing this to our attention.

Ville our Head of Affiliates also informed me about the problems you encountered and I am currently in the process of speaking to NetEnt to replicate and find a solution here.
I will push for a response and resolution today and get back to you ASAP. Thank you for your patience in the meantime.

Cheers,
Phil.

Speaking of Betspin... Anyone else having problems this morning/right now? I was in the middle of wagering when suddenly the slots started to complain that I have no money in my account, which is obviously untrue. Then the site died down completely. Now the games do load again, but still I supposedly have no money even though the balance (both on the main page and inside the game) says otherwise.

Hey Jazzbaz,

We had a slight blip earlier but the issues should now be fixed and hopefully you will find playing a lot more stable.

Can you also let me know which game(s) you are trying to access when you encounter the error message you have mentioned and I will look into that straight away.
Also PM your username if you can.

Thanks in advance,
Phil.

 

[b3b44]

i just received an email for some freespins on the new slot but everytime i try to load it it says technical error and a reload button which i have clicked and it goes back to the same page showing the same error?

 

[Betspin - Phil]

i just received an email for some freespins on the new slot but everytime i try to load it it says technical error and a reload button which i have clicked and it goes back to the same page showing the same error?

Hey,

Yes, we are looking into this right now and I am hopeful you will be able to play your free spins shortly.
Sincere apologies for any confusion.

Thanks,
Phil.

 

[b3b44]

no problem just wanted to let you guys know about the problem so you can solve it

 

[spintee]

I had trouble even trying to log in, Tried game and error, I no betspin is on the ball & will be sorted,

I have had a few emails today about the game with free spins, Not such much free if you have to depo to get them & Least betspin giving you them + more for a depo, Great work betspin as theres nothing worse than opening up an email with free spins to find you have to deposit, Its a fast way to get wiped of your play list

 

[Betspin - Phil]

OK game should be fully available on desktop now. Enjoy your free spins

I am hopeful Mobile should also be fixed in the next 10-15 minutes as well. Sorry about that.

Thanks,
Phil.

 

[Betspin - Phil]

OK mobile should also be fixed now as well.
If you need anything else just give me a shout as always.

 

[spintee]

OK game should be fully available on desktop now. Enjoy your free spins

I am hopeful Mobile should also be fixed in the next 10-15 minutes as well. Sorry about that.

Thanks,
Phil.

Yep all working sweet phill, Grand win of £2.45

 

[Deeplay]

site is really slow for me right now. Cant get any of the games to load . Restarted my browser etc ... taking forever. Won a decent amount of some free spins though when I did get the game to load before

 

[Casino2014man]

Worked for me now too Great amount of free spins too.

The game sadly is so boring... But thanks betspin

 

[spintee]

Wow, What other sites can you play and balance jumps up without a win? I take it you put that on Phill?

I had more free chips of betspin & spingenie in the last month than I have in over ten years of gambling, & Believe me I have signed up to many,

I Will keep playing stickers and if any probs I let you no,

 

[Deeplay]

Keep getting this

 

[Betspin - Phil]

site is really slow for me right now. Cant get any of the games to load . Restarted my browser etc ... taking forever. Won a decent amount of some free spins though when I did get the game to load before

Hey,

Yes, you might have noticed a slight performance issue as we did a deployment to fix the issues with Stickers, it should all be fine now though.

Wow, What other sites can you play and balance jumps up without a win? I take it you put that on Phill?

I had more free chips of betspin & spingenie in the last month than I have in over ten years of gambling, & Believe me I have signed up to many,

I Will keep playing stickers and if any probs I let you no,

hehe enjoy!

Keep getting this

View attachment 55324

Looking into that right now and will get back to you ASAP.