I'm not sure if this is where I should be posting this but..anyway.. I signed up with 2 different sportsbook/Casinos this week. Both,from what I read,well-recognized and highly rated. For me,I found 5dimes doesn't live up to the hype. My issue is with BetOnline. I have only been with them a few days but already I have had several experiences with my emails and questions either being misinterpreted ,answered incorrectly or just not answered at all. Is it just me or are these guys REALLY confused? It would take too long to explain the 2 or 3 issues but the one that has me on fire is about a question I emailed them and had conversations back and forth about. They had applied a casino bonus I didn't ask for and just discovered in my 'bonuses' link. I asked about it and there were 8 EIGHT emails back and forth where I was ASSURED there was no outstanding bonus (this is after they sent an email with an answer to a question I wasn't asking.again) This was yesterday. Today I received an email apologizing for the rep (I was in contact with 3 different reps) giving wrong info. I was then informed I had an outstanding rollover of 700 dollars(on a bonus they told me I didnt get) Interestingly,they had my play as less than 30 dollars. My losses ALONE were 70.00 yesyterday,which implies many hundreds in play. WTF is up with Betonline and who do I contact there to actually get something done ..in English.