- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Yeah, tried it today with a very small cashout and only 20% of the bonus requirements met.
BetAt Casino is Accredited discussion
- Thread starter The Dude
- Start date
Yeah, tried it today with a very small cashout and only 20% of the bonus requirements met.
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
awesome explanation though
Yeah, that's my Jazzy.
lausitzer28
Banned User - twitwad
- Joined
- Aug 4, 2013
- Location
- Lusatia
Bet-at sucks, waiting on my ID check 2 days now and still pending my withdraw request.
I will never play again here, i have no patience for OC operators which try to stretch the time !
I will never play again here, i have no patience for OC operators which try to stretch the time !
Constantine
No longer at BetAt
- Joined
- Jun 24, 2013
- Location
- Malta
Hello Lausitzer28,
First of all, congratulations on your win!
I would appreciate if you can PM me your username so i can look into this.
Verifying a player is a normal process which all operators have to undertake. It usually takes 1-2 days but we inform players that it can take up to 5 days on rare occasions(big list of players to verify, gameplay checks if necessary etc).
We definitely do not stretch the time and i believe other CM members can verify this.
It is unfortunate that you feel your experience with BETAT "sucks". Please send me your username and let's see if we can make this as "hassle" free for you as possible.
Kind Regards
Constantine
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Hello Lausitzer28,
First of all, congratulations on your win!
I would appreciate if you can PM me your username so i can look into this.
Verifying a player is a normal process which all operators have to undertake. It usually takes 1-2 days but we inform players that it can take up to 5 days on rare occasions(big list of players to verify, gameplay checks if necessary etc).
We definitely do not stretch the time and i believe other CM members can verify this.
It is unfortunate that you feel your experience with BETAT "sucks". Please send me your username and let's see if we can make this as "hassle" free for you as possible.
Kind Regards
Constantine
I shall be the first to do so. Once I sent them my docs a/c verified within hours and money in e-wallet soon thereafter.
lausitzer28
Banned User - twitwad
- Joined
- Aug 4, 2013
- Location
- Lusatia
Thanks but i have done a stop loss. Deposited 200 and got 50 euro bonus , then won some money up to 1000 and lost 800 in the LIVE Casino. I think its not fair with those Asiangirl and their bunny on the head. How i never hit any win of course when i bet higher amount zero is coming up. Clearly rigged if you ask me.
(this is my opinion and only mine)
So i stopped at 270 minus 50 bonus (had 80percent rollover) so i want my 200 moneys back.
My RTP is over 100% so i know mathematical i can of course NOT win there anything in the next sessions.
Greetings
(this is my opinion and only mine)
So i stopped at 270 minus 50 bonus (had 80percent rollover) so i want my 200 moneys back.
My RTP is over 100% so i know mathematical i can of course NOT win there anything in the next sessions.
Greetings
rigged lol
and how is it rigged exactly ive not deposited at bet at yet but lots of players here have and to say its rigged is just stupid you won upto 1000 you said then lost thats gambling im afraid ive done this at least 50 times won then tried to chase bigger wins its all part of the game i think you need to understand what online gambling is about before you spout off about accredited casinos just my two pennance worth keep up the good work bet at
and how is it rigged exactly ive not deposited at bet at yet but lots of players here have and to say its rigged is just stupid you won upto 1000 you said then lost thats gambling im afraid ive done this at least 50 times won then tried to chase bigger wins its all part of the game i think you need to understand what online gambling is about before you spout off about accredited casinos just my two pennance worth keep up the good work bet at
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
You could have cashed out 950 but your greed got the better of you and you claim its rigged. What live games did you play by the way?
lausitzer28
Banned User - twitwad
- Joined
- Aug 4, 2013
- Location
- Lusatia
I played Live Roulette.
This Asianbunnygirl has made me angry, thats why i lost and i had the damn feeling something is wrong there. I couldnt see how the Ball goes and i just saw the result. Can you proof that they do NOT use a magnet? No you cant !! 888casino the same bs
the only live Online Roulette i really trust is Dublinbet and Portomaso ! my fault to play in other casino where i dont know what is going on there. In Dublin you can go there and watch it LIVE that every spin is pure random.
back to betat, the smartest thing i could do in this situation was to bring my adrenalin down and go to cashout and run away with the amount i deposited.
and i hate yes i hate it (all those MG casino) to wait 2-5 days for a KYC verification process. you cant tell me that someone needs 5 days for a check that usually need not longer than 10 minutes.
This Asianbunnygirl has made me angry, thats why i lost and i had the damn feeling something is wrong there. I couldnt see how the Ball goes and i just saw the result. Can you proof that they do NOT use a magnet? No you cant !! 888casino the same bs
the only live Online Roulette i really trust is Dublinbet and Portomaso ! my fault to play in other casino where i dont know what is going on there. In Dublin you can go there and watch it LIVE that every spin is pure random.
back to betat, the smartest thing i could do in this situation was to bring my adrenalin down and go to cashout and run away with the amount i deposited.
and i hate yes i hate it (all those MG casino) to wait 2-5 days for a KYC verification process. you cant tell me that someone needs 5 days for a check that usually need not longer than 10 minutes.
- Joined
- Nov 24, 2008
- Location
- UnKnown
:baby:lausitzer28
Banned User - twitwad
- Joined
- Aug 4, 2013
- Location
- Lusatia
Alright, i do appreciate your comments but i also take pride in our work. As i looked into your case, i noted that security checks are being performed for a good reason, and frankly at this point it's still routine (no major flags, just some clarifications needed).
That said, i understand that our casino does not meet your standards and there is an obvious lack of trust (see bold part of the quote) so i will preempt future disgruntlement: your winnings have been paid as of this moment back to the deposit method account.
Our Live dealer is a Microgaimng provided, certified live dealer casino which does not use magnets. The ball is in fact visible during its rotation until stopping. I sincerely cannot convince you that the tables are not rigged over a forum, except than to say that the casino also brought your balance up to a 1000 which you had every opportunity to withdraw.
While i instructed my team to process your win with immediate effect, i reserved my executive right to close your account. Lack of trust in the casino performance will only cause future disgruntlement in my opinion which i cannot control. A player needs to play at a place of trust after all
I have left your login ability for the next 24 hours in case you would like to extract any game or financial activity, however your transacting and gameplay ability has been frozen.
Our apologies on not meeting your expectations and i wish you the very best experience in future casinos
Kind regards,
Igor
Last edited:
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
I really can't complain, my lifetime RTP just dropped below 100% (98.41).
I'll give it a dep later tonight, try to bring that back up, lol - saw a home bar got my eye on lol.
Looking forward to seeing NetEnt come in, just for the change of pace.
Just a note to tech - would be nice that when you close the game and it goes back to lobby, you dont have to reset it to video slots or microgaming each time you want to move to a different slot.
Maybe even organize the slots in the left video slots bar alphabetically, or at least keep the hot, new, starred games clumped. Maybe also have IM and TDKR in the video slots list as well. Piddly complaints, to be sure, but some streamlining for navigation wouldn't hurt.
I'll give it a dep later tonight, try to bring that back up, lol - saw a home bar got my eye on lol.
Looking forward to seeing NetEnt come in, just for the change of pace.
Just a note to tech - would be nice that when you close the game and it goes back to lobby, you dont have to reset it to video slots or microgaming each time you want to move to a different slot.
Maybe even organize the slots in the left video slots bar alphabetically, or at least keep the hot, new, starred games clumped. Maybe also have IM and TDKR in the video slots list as well. Piddly complaints, to be sure, but some streamlining for navigation wouldn't hurt.
- Joined
- Oct 3, 2010
- Location
- Faroe Islands
Was just about to post about the same would be great when playing a game there was bar there somewere that shows your last games played as most of us tend to have fav games that we play most of the time or a search bar, so you can quick find a game instead of going back everytime , and look for it
would be great when playing a game there was bar there somewere that shows your last games played as most of us tend to have fav games that we play most of the time or a search bar, so you can quick find a game instead of going back everytime , and look for it
- Joined
- Oct 3, 2010
- Location
- Faroe Islands
ide say like the last 10 games played or fav games something like that
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
Just my suggestions:
the complete list of slots under the video slots tab (including IM and TDRK) in alphabetical order for easier navigation
the home page showing the video slots in a window that remains static when clicking it, so when leaving a game, goes back to the slots icons
and I like Vikings: favourites (I tend to play the same 10 games too)
the complete list of slots under the video slots tab (including IM and TDRK) in alphabetical order for easier navigation
the home page showing the video slots in a window that remains static when clicking it, so when leaving a game, goes back to the slots icons
and I like Vikings: favourites (I tend to play the same 10 games too)
no prob, i'll see if the design team can arrange a sorting by A-Z or rating. Also will do a bit of re-categorization which will take a while but above isnt a major overhaul.
Much harder and frankly at the moment a no-can-do. The site loads in ajax (pre-loads the games and sorts them on the fly) which is why when you type a first few letters in the search the games start filtering immediately. This stops me from memorising your "last state" if you will.
Suggestion: i'll put a "label as fav" tick box of some sort within which you can label a game when you open it. From that point on your initial screen will be your labelled favorites.
Already briefed to be the last 10 games played (different hover like a film strip at the bottom - or the side slide)
Thanks guys!
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Alright, i do appreciate your comments but i also take pride in our work. As i looked into your case, i noted that security checks are being performed for a good reason, and frankly at this point it's still routine (no major flags, just some clarifications needed).
That said, i understand that our casino does not meet your standards and there is an obvious lack of trust (see bold part of the quote) so i will preempt future disgruntlement: your winnings have been paid as of this moment back to the deposit method account.
Our Live dealer is a Microgaimng provided, certified live dealer casino which does not use magnets. The ball is in fact visible during its rotation until stopping. I sincerely cannot convince you that the tables are not rigged over a forum, except than to say that the casino also brought your balance up to a 1000 which you had every opportunity to withdraw.
While i instructed my team to process your win with immediate effect, i reserved my executive right to close your account. Lack of trust in the casino performance will only cause future disgruntlement in my opinion which i cannot control. A player needs to play at a place of trust after all
I have left your login ability for the next 24 hours in case you would like to extract any game or financial activity, however your transacting and gameplay ability has been frozen.
Our apologies on not meeting your expectations and i wish you the very best experience in future casinos
Kind regards,
Igor
I disagree Igor. Of course you use magnets. You draw people to your casino with quality service and that is akin to magnetic currents.
Hey man, the thread linked here was mine, My best advice is to deposit. I to thought 9k was un-achiveable, and after posting on these forums only then did i realise, i wasnt tied into the wagering requirements, i never actully made the WR even tho i was 82% with 2 days to play, i decided to withdraw and not tempt fate anymore ( for atleast 1 week lol! )
As for the person complaining about ID verification, i sent my documents yesterday around 5pm, i honestly forgot to send in the back of my card, and live support told me this straight away, i sent that in around 7pm, didnt think anymore of it as i was happy to wait a couple days with the weekend comming up, logged in this morning, Verified. I have now requested my first withdrawel!
And lastly, i find it somewhat commical someone is complaining about there live roulette, i won a big chunk of my winnings playing it, at complete random, I think that posters problem was pure greed on his part.
Im hoping for a long-lasting happy relationship with this site, if only it offerd poker/sports betting id have no reason to leave it, but in terms of slots this is my new home, as i feel ive been treated fantastic by the CS and igor/his team on this forum.
Im on a ridiculous run at betat lol words cannot describe..... i wirthdrew £2000 ( there limit ) and had £390 left in my account about 2 days ago, done a bit more playing and now balence stands at, £827.09 Thats what 10 pints of fosters + half a bottle of vodka will do to you! big bets when your on a run!
- Joined
- Jun 5, 2013
- Location
- UK
I don’t want to seem like a mother hen and at this time of day and with my slippers on, it’s late. But I need to stress you have to focus a little and while the good times roll you will however hit a speed bump, the bump will be a stall, a slow and dead patch.
You have to see this time as a warning to take a break if only not from the winning but a break from the environment. You seem to have done well and this is always nice but luck doesn’t clock in for a week and guarantee, it pops in every so often, it may stay for a few minutes, a few hours and sometimes for days but it leaves, the nature of the game.
It would be sad to read any downside of the large amounts you report going the other way, best let it trickle their way and don’t allow a flood.
Last edited:
- Joined
- Jun 21, 2012
- Location
- NoWhere
read 3-4 last pages, and i really like how betat working with people suggestions.
- Joined
- Mar 4, 2008
- Location
- uk
hi since when did betat have live games then is this new ?
Constantine
No longer at BetAt
- Joined
- Jun 24, 2013
- Location
- Malta
Hi All,
Hope you are having a good and profitable weekend
We have had live dealer of microgaming for the past few months.
Kind Regards
I really appreciate your comment, and i agree with it completely, decided today i wont play 1 penny and just enjoy the day with my GF it just doesnt seem real atm, the balence is just a number, but when i see it in my bank account that will be a diffrent story. Thankyou again.
- Joined
- Jun 5, 2013
- Location
- UK
It's really good to see you making the effort to spend quality time with your partner, perhaps have a meal lined up and surprise with a small gift. Use the money to pay off any existing bills, even be wise and use the money to pay for excreta line rental for the phone 12 months in advance which will give a significant cost saving.
In other words I suggest using the money for things that can better help the day to day things, once the lump sum has been used you will feel proud that the money was used for good purposes, even lock the money into a savings account for a year like an ISA.
Then you can play again with the moderation of a budget you are happy with and without the nagging feeling if I don't do so well in a session I can dip into the war-chest of your initial winnings.
Just my thoughts.
funny enough i took your comment on board, i bought the gf some flowers and have a takeaway on the way! More funny was ) she doesnt understand gambling ) she asked how i won it, so i showed you betat, she asked how did i win, so i decided id show her the rouletter table, she said "so you just bet a colour and if it comes out you win?" i said ye, she then said "well red is my favirote colour" as i was allready a £824 i decided id humor her and put £20 on red and win or lose come off, just to show her, 7 red, the takeaway/flowers have therefore cost me nout! come off now tho, and were about to watch a film and enjoy a chinese, thanks for your post tho, its kept me off the site all day.
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
without going into a hundred details, just a shout out of thanks to Igor and BetAt - a problem, which in my experience has taken in the past about 24 to 72 hours to resolve, Igor fixed me right up in 5min so kudos and thanks
- Joined
- May 21, 2012
- Location
- Moscow
and withdrawal is getting processed really quickly - yesterday withdrew a modest win - just hit the withdraw button- went away to take a shower- when got back money was already in my wallet. Impressive!
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
last of the pressies arrived today - the choco rug, and looks good
(the doggie outfit arrived last week, but sadly, far too small - we might yet make the cat wear it, will send pics..of cat, not me clawed to piss lol)
thanks guys
(the doggie outfit arrived last week, but sadly, far too small - we might yet make the cat wear it, will send pics..of cat, not me clawed to piss lol)
thanks guys
- Joined
- Jun 5, 2013
- Location
- UK
last of the pressies arrived today - the choco rug, and looks good
(the doggie outfit arrived last week, but sadly, far too small - we might yet make the cat wear it, will send pics..of cat, not me clawed to piss lol)
thanks guys
View attachment 42749
You have made good use of your winnings and in some way and personally I think (the pictures) they are much better than a screenshot of a fiver scatter win if only for the fact that the pictures show positive and practical use of a lucky time.
We can’t always win but when we do; it is great to see that we have something to show for it.
my first withdraw has bit my bank account, there is a slight problem with it and ive emailed betat support and will pm igor, took a total of 5 days from withdrawel to my bank, including a weekend, so the timescale was fantastic, but i need clarification on the small issue im facing.
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
just might see that matching chair
($1,20)
($1,20)
Ok want to update a bit, Firstly this post is by no means agasint betat, But never the less i feel players from the UK need to be warned, Betat operates out of the eurozone, Meaning you may play in stirling and win in stirling, but your withdraw will be paid in euros, Now i didnt realise until today that most bookmakers will pay withdraws as "refunds" im told it reduces costs on their end, Which i can fully understand. However almost all banks will charge you a % ( my bank, Barclays its 2.99% ) of any funds recived as a refund from abroad, Meaning while betat did pay me £2,000 in the euro currency, i only recived a total of £1931.xx after my bank took the fees out for what it calls a "transfer fee"
My bank flat out refused to give me back the fee, so im actually down that £70, and have a further 500 withdrawel on the way, which ill lose 3% on, And 400 still in my betat account, which ill lose 3% on, This isnt betats fault, they paid in full and on time, they may not have even been aware that uk banks do this, ive pmed igor asking for this to be mentioned in the T's and C's and if thats done i can only commend them for that, I suppose ill have to take the hit of over £100 of my winnings to a greedy bank, but with the luck i had, i can let it go.
Thank you betat support for the swift responses, and igor again.
My bank flat out refused to give me back the fee, so im actually down that £70, and have a further 500 withdrawel on the way, which ill lose 3% on, And 400 still in my betat account, which ill lose 3% on, This isnt betats fault, they paid in full and on time, they may not have even been aware that uk banks do this, ive pmed igor asking for this to be mentioned in the T's and C's and if thats done i can only commend them for that, I suppose ill have to take the hit of over £100 of my winnings to a greedy bank, but with the luck i had, i can let it go.
Thank you betat support for the swift responses, and igor again.
Hi Sigo,
i don't think you received my PM? occasionally, by fault of the payment provider they will send funds in euros while we have full capacity to issue payments in GBP. In this particular case the payments team processed another withdrawal to compensate your bank charges and have informed the payment gateway to re-assign the payout protocol on your account. Within coming days you will be receiving funds in GBP.
Apologies for the overlook, we're aware that is DOES happen occasionally but we have never had a clear answer from our payment gateway as to why and what is the deciding factor. Due to above, we are in the process of changing our provider in the coming months to eradicate these issues.
I do believe our payment team has gotten in touch with you regarding above.
If you require any further assistance please do let me know.
Best,
Igor
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
bummer, you guys didnt get the new MG releases?
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
er..that chair?
single biggest online hit in my life..woot woot
4 wild reels, BSG Ion Storm (I know, huh, that game usually blows big chunks)..$1.20/spin
single biggest online hit in my life..woot woot
4 wild reels, BSG Ion Storm (I know, huh, that game usually blows big chunks)..$1.20/spin
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
Damn non-drinkers
So, make a 2K WD yesterday from BetAt from my $100 dep
I want a home bar, with stools, bottle carousel, and beer fridge..
below is what the bf wants...sigh..one or the other, cant get both
So, make a 2K WD yesterday from BetAt from my $100 dep
I want a home bar, with stools, bottle carousel, and beer fridge..
below is what the bf wants...sigh..one or the other, cant get both
- Joined
- Jun 21, 2012
- Location
- NoWhere
I hope this all will ends that you win new appartment at betat dionysus . Really good run, wtg.
- Joined
- Mar 13, 2008
- Location
- Ontario
Oh, get the memory foam bed. I am still in love with mine, and it's been over 6 years. Congrats on a great run.
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
lol, it's only partially the mattress he's keen on - the problem is in 3 years, we've gone through three frames (minds outta the gutters people) so we're looking at the Japanese-inspired platform frame..the damn bed though costs $1200 for the frame/end tables and another 700 for the mattress..there's the 2k right there..but itll last us 10 plus years
Although Jazzy, if you DO come down, that home bar looks good in the yard too under the gazebo
I would just like to clarify my earlier problem with being charged a % fee from withdrawing at betat, Firstly again im gobsmacked at the high level of customer service from this company. I recived an email from the payments manager which explained why my bank had charged this, and that they are in the process of switching withdrawel processer's to alow for stirling withdrawels, The explanation was clear and concise, Not only this, but betat have refunded my £70 ( what i got charged from my bank ) AND as this is being paid in euros as there currently switching as we speak, added on more to cover the 2.99% fee, they have done this for my other withdrawel of £1,190 basically paying for the charges out of there own pocket, i want to thank the entire team at betat for outstanding customer service, and a special thankyou to igor for taking time out of his busy sceduele to rectify this issue.
I now look forward to a very long and hopefully lucky! relationship with betat, i couldnt ask for more than this site, every box is ticked from CS to gameplay, to variety you name it!
Thankyou again!
I now look forward to a very long and hopefully lucky! relationship with betat, i couldnt ask for more than this site, every box is ticked from CS to gameplay, to variety you name it!
Thankyou again!
- Joined
- Jun 21, 2012
- Location
- NoWhere
finally managed to have free money to deposit(of course small deposit), made deposit and waiting TS2, but deposit do not come. Sent PM to Igor and email to support, also sent screenshot of transaction, but guys who can check this with my ewallet not work at weekends, so no gamble on this weekend for me
Not complain at all, Igor was kind and describe why they cannot help now, support also very nice ( Igor say thanks to Michael from me, really nice support agent).
So, just waiting Monday, and i will fight with achievements system!
Not complain at all, Igor was kind and describe why they cannot help now, support also very nice ( Igor say thanks to Michael from me, really nice support agent).
So, just waiting Monday, and i will fight with achievements system!
- Joined
- Sep 26, 2004
- Location
- SOMEWHERE IN ASIA
Aha! I saw you playing this game yesterday at Guts. WTG.
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
lol, actually that was the BF - I tried explaining, 'um, ya, gl getting a hit like that again in this lifetime, the game is awful generally'.
- Joined
- Apr 27, 2009
- Location
- the land of snow and maple syrup
So, my 2k-plus WD came in after over a week, yeesh (no, not because of BetAt - Skill and my bank - normally takes a day, been arguing on the phone for a week - one side swears they sent it, the one swears they didn't receive it, but anyway, it came)
So, opted not for the bed this time around, since it would have taken the whole WD - went on a shopping spree instead.
Got this beauty and stocked it (why, yes that is me in my 'roos reflected in the glass lol):
Old Attachment (Invalid)
And a home bar to go with it, but it'll take another 2-3 weeks for delivery from the states:
Old Attachment (Invalid)
grabbed a liquor carousel and three bottles for it, plus a few bar supplies - rimmer, ad-ons:
then a swivel wall-mount for the 42", some home supplies (another lamp, drapes for other room, paint to do the living room, dog toys, and about $300 in groceries to stock up), and paid some bills. The BF got an x-box, 4 games and played online)..and some rainy days funds left over at the end.
A chair to match the sofa and then the bed, and well, BetAt will have decorated my house lol)
So, opted not for the bed this time around, since it would have taken the whole WD - went on a shopping spree instead.
Got this beauty and stocked it (why, yes that is me in my 'roos reflected in the glass lol):
Old Attachment (Invalid)
And a home bar to go with it, but it'll take another 2-3 weeks for delivery from the states:
Old Attachment (Invalid)
grabbed a liquor carousel and three bottles for it, plus a few bar supplies - rimmer, ad-ons:
then a swivel wall-mount for the 42", some home supplies (another lamp, drapes for other room, paint to do the living room, dog toys, and about $300 in groceries to stock up), and paid some bills. The BF got an x-box, 4 games and played online)..and some rainy days funds left over at the end.
A chair to match the sofa and then the bed, and well, BetAt will have decorated my house lol)
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