- Joined
- Jan 17, 2014
- Location
- Canada
Probably one of the worst experiences I have had in a very long time.
I deposited $100 and took 100% right from the start I was getting errors and disconencts all over the place
I decided when I had $125 left to go to bed and see if it was better in the morning. It was worse. So I took screenshots and let live chat know and then messaged the rep
His response was basically one line of this is unfortunate however you will not get a refund because you played with your money.
Live chats response at first was basically "you are from Canada, go play netent and nyx" which I obviously cannot play.
SO fine enjoy my $100 but I will never play in their brand again. Absolutely horrifying chat responses and rep response. Terrible lag and disconnects
I would avoid this group just awful everything all around.
This is just one error screenshot out of dozens.
I deposited $100 and took 100% right from the start I was getting errors and disconencts all over the place
I decided when I had $125 left to go to bed and see if it was better in the morning. It was worse. So I took screenshots and let live chat know and then messaged the rep
His response was basically one line of this is unfortunate however you will not get a refund because you played with your money.
Live chats response at first was basically "you are from Canada, go play netent and nyx" which I obviously cannot play.
SO fine enjoy my $100 but I will never play in their brand again. Absolutely horrifying chat responses and rep response. Terrible lag and disconnects
I would avoid this group just awful everything all around.
This is just one error screenshot out of dozens.