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AWFUL experience slotty vegas

Discussion in 'Online Casinos' started by lockinlove, Mar 2, 2018.

    Mar 2, 2018
  1. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Probably one of the worst experiences I have had in a very long time.

    I deposited $100 and took 100% right from the start I was getting errors and disconencts all over the place

    I decided when I had $125 left to go to bed and see if it was better in the morning. It was worse. So I took screenshots and let live chat know and then messaged the rep

    His response was basically one line of this is unfortunate however you will not get a refund because you played with your money.

    Live chats response at first was basically "you are from Canada, go play netent and nyx" which I obviously cannot play.

    SO fine enjoy my $100 but I will never play in their brand again. Absolutely horrifying chat responses and rep response. Terrible lag and disconnects

    I would avoid this group just awful everything all around.

    This is just one error screenshot out of dozens.

    AWFUL experience slotty vegas: Capture.PNG,Mar 2, 2018
     
    Mouche12 likes this.
  2. Mar 2, 2018
  3. EmilyEmma

    EmilyEmma Full Member

    Occupation:
    LSA
    Location:
    United Kingdom
    I kept getting this a few days ago too; it takes all the pleasure out of playing and I will think twice before depositing again.

    Shame, as they were in my top 5 favourite casinos not so long ago.
     
    Mouche12 and lockinlove like this.
  4. Mar 2, 2018
  5. dave1888

    dave1888 Meister Member PABnononaccred2 mm1

    Occupation:
    Customer Advisor/Stockroom Picker
    Location:
    Bonnie Scotland!
    Could be they are in mid transition of changing to HTML5? I noticed even old MG slots are getting "tarted up" now. Even Tomb Raider (RIP low line strategy)
     
    Mouche12 and lockinlove like this.
  6. Mar 2, 2018
  7. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    No doubt the old "We see your concerns & have passed it on to our tech dept" - the fabled tech department- has been wheeled out. I don't think laggy gameplay is acceptable in 2018, would love to see the UKGC get these casinos to meet certain standards in regards to their product, but I fear I may die of old age before that day.

    Still, at least it's marginally preferable to being told to clear one's cookies and cache......
     
    Mouche12, lockinlove and dave1888 like this.
  8. Mar 2, 2018
  9. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Tell me to clear my cookies and cache when Im grouchy from bad slots already and you all be in for some trouble!! :mad::eek::D

    So I will say good job slotty for not telling me to do that!!!! :rolleyes:
     
    Mouche12, dunover and goatwack like this.
  10. Mar 2, 2018
  11. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Have you tried turning it on/ off? :axeman2:
     
  12. Mar 2, 2018
  13. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    If I was about 14 years younger, knew where their office was and it was halloween, I would most def egg their building for all of this :laugh:

    j/k obv wouldnt waste a single egg on them
     
    Mouche12 and goatwack like this.

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