Anyone Else tried Kaboo Casino yet?

[dunover]

I have just had to think There is no wager on echo's only x1 or something,

Did you take a deposit bonus?

Yes, £50 deposit with 100%.

P.S. There is NO data I can see in the Minions forum for Kaboo, so I guess I'll be the first to advise on their w/d speed. It doesn't appear they process at weekends for a start, as still pending 10 hours later.

P.S. Mr. Mincher, you'll be as green as the Turd when you see the insane spell I had on it..... ;0)

 

[spintee]

Yes, £50 deposit with 100%.

P.S. There is NO data I can see in the Minions forum for Kaboo, so I guess I'll be the first to advise on their w/d speed. It doesn't appear they process at weekends for a start, as still pending 10 hours later.

P.S. Mr. Mincher, you'll be as green as the Turd when you see the insane spell I had on it..... ;0)

Here you go https://www.casinomeister.com/forums/threads/69369?t=69369

But was not weekend

 

[jjezebel37]

Well it's crazy then, every site with a bonus should have a means of checking, a progress bar etc. If I find out (but I don't believe it so) that I was still under a few quid of WR and by withdrawing have somehow voided a bonus or done other damage to my w/d.....well......

There is a way.

When you hit withdrawal, there is a question mark beside the amount. It will say x amount still needs to be wagered and when you hit the question mark, it let's you know how much.

It could be better as I nearly cancelled out a withdrawal without seeing it.

If it let you go ahead and withdraw, then I'd say you are safe.

Ps, had a withdrawal of £650 in 10 hours without verification.

 

[dunover]

It gets worse. I just tried to log in to check if any progress on my w/d and 'account is inactive'..... Can't log in.

No reply from the rep yet and still no reply to e-mail I had to send 15 hours ago when I clicked the 'live' chat link and there was no live chat but an e-mail form.

I have had no communication or explanation from the site.

I have a bad feeling this is not going to end well.

Will update you when or if I hear anything....

 

[spoton]

They paid me pretty quick after submitting documents when I won there. Werent as lucky as you Dunover, but made a decent 200€ withdrawal out of 20€ . I think(and hope) they are a site aiming to be a good and legit one, but they might have rushed the launch just a tiny bit combined with some inexperienced leadership and/or employees.

 

[cncas2123]

It gets worse. I just tried to log in to check if any progress on my w/d and 'account is inactive'..... Can't log in.

No reply from the rep yet and still no reply to e-mail I had to send 15 hours ago when I clicked the 'live' chat link and there was no live chat but an e-mail form.

I have had no communication or explanation from the site.

I have a bad feeling this is not going to end well.

Will update you when or if I hear anything....

Could this have something to do with self exclusion from a sister sire - I know you mentioned the exclusion in a previous post.

 

[dunover]

Could this have something to do with self exclusion from a sister sire - I know you mentioned the exclusion in a previous post.

I doubt it as firstly it's not in their terms and they aren't EM, secondly as you said I mentioned that a month ago and Erik saw it so the account would have been shut by now anyway and lastly I have made 2 deposits 5 weeks apart so if there was any issue like that they would have acted before now. Unless of course they are thoroughly dishonest and let you play and lose and suddenly "notice an issue" when it comes to a win and a withdrawal. But Erik and accredited sites wouldn't behave like that as it breaches UKGC ethos and is just plain wrong.

I have been onto live chat and have been told it's a 'security check' and they will contact me henceforth. Never had that before, a closed account for a security check when I've been playing there for a month or so. I complained it is unfair to treat players like that without informing them and host agreed. I will update when I know more.

 

[brianmon]

I'm already SE'd from Thrills and SLenny. Which begs a few questions, doesn't it......

you mean this one?

 

[brianmon]

I doubt it as firstly it's not in their terms and they aren't EM, secondly as you said I mentioned that a month ago and Erik saw it so the account would have been shut by now anyway and lastly I have made 2 deposits 5 weeks apart so if there was any issue like that they would have acted before now. Unless of course they are thoroughly dishonest and let you play and lose and suddenly "notice an issue" when it comes to a win and a withdrawal. But Erik and accredited sites wouldn't behave like that as it breaches UKGC ethos and is just plain wrong.

I have been onto live chat and have been told it's a 'security check' and they will contact me henceforth. Never had that before, a closed account for a security check when I've been playing there for a month or so. I complained it is unfair to treat players like that without informing them and host agreed. I will update when I know more.

Erm... They are EM -

You do not have permission to view link Log in or register now.

 

[dunover]

Erm... They are EM -

You do not have permission to view link Log in or register now.

Well according to Erik when I posted the EM list of licensees from the UKGC site earlier in this thread and Superlenny was in the list he said they weren't associated with that licence but with just Betit/SL/Kaboo?? TBH I'm sick to death of all this EM nonsense, obfuscation and selectively applying non-listed conditionsto shaft players. I will add no further comment to this thread until I hear back from Erik.

Yes, that was my post and the account was never touched - until I entered a W/D today.

 

[brianmon]

If you've SE'd at thrills though. their terms say

Once you have self-excluded, on the brand you are currently a member of, your accounts on the other sites operated by us will be closed for the self-excluded period selected..

The identical term is also in the Kaboo T&C

And you'll have opened the account at Kaboo after the SE at Thrills, so it may not be picked up until a withdrawal and security check.

Erik's a good guy though, so I'm sure he'll sort something out

 

[dave1888]

My review(played here)

Kaboo a fairly new casino on the block come from the innovative minds of the people behind Thrills and Superlenny you can be sure they have fast withdrawals,exquisite customer care,a wide selection of slots and casino games and awesome promos.
Kaboo offer a nice welcome offer of 100% on first deposit and depending where you join you can get 10 free rounds too(I did).

Kaboo have all the online gaming heavyweights including Netent-Microgaming-Next Gen and Thunderkick.
The reason they are different from other casinos is they have many player incentives promotional offers, missions and their own currency!
This currency is called "echoes"(you earn echoes from your gameplay). You can use your echoes to buy free rounds.

Ten Echoes to buy spins on Starburst,15 echoes for Aliens and so on.Now here's the incredible part the value of the coins increases drastically on the higher costing free spins, from memory this is a whopping 1.50 a spin on Piggy Riches(game may have changed now). With this size coin value the player could win massive!

I would definitely recommend this casino to a friend as they are a great all round casino from a reputable group.

Dave1888

 

[Erik]

Hi

I will take a look at the case directly dunover and get back to you in PM

Also the feedback regarding the WR is duly noted, and I will see if we can get it implemented

Regards
Erik

 

[dunover]

If you've SE'd at thrills though. their terms say

Once you have self-excluded, on the brand you are currently a member of, your accounts on the other sites operated by us will be closed for the self-excluded period selected..

The identical term is also in the Kaboo T&C

And you'll have opened the account at Kaboo after the SE at Thrills, so it may not be picked up until a withdrawal and security check.

Erik's a good guy though, so I'm sure he'll sort something out

Two problems with that:

1. How is the new player supposed to know which sites when they are not in the terms, or no link is supplied to the License?

2. Not picking it up until a withdrawal won't wash with me. I have repeatedly tested sites and am rejected by 99% as soon as I submit my details to open an account. I couldn't get as far as a deposit. If this were the case then I could theoretically sign up, submit BS details and not be challenged until I made a withdrawal. This would mean the casino's system is wholly inadequate and not fit for purposes of security to which they are obliged under their license to provide, OR rather more worrying it's an unwritten and wholly orchestrated policy to increase revenues by taking deposits on a no-lose basis because they can keep losing ones and not pay winners. That would be almost criminal.

As you say Erik's group are not famed for dishonesty and unethical behaviour so maybe (as it did with Betsafe) there's been a glitch somewhere.

P.S Erik has PM'd me to say he's taking a look, which is a good job as my account is still 'inactive' and I've heard nothing by phone or e-mail, not a squeak.
If it wasn't for CM, and I was a 'normal' player I'd be kicking walls in frustration and anger.

 

[brianmon]

Two problems with that:

1. How is the new player supposed to know which sites when they are not in the terms, or no link is supplied to the License?

2. Not picking it up until a withdrawal won't wash with me. I have repeatedly tested sites and am rejected by 99% as soon as I submit my details to open an account. I couldn't get as far as a deposit. If this were the case then I could theoretically sign up, submit BS details and not be challenged until I made a withdrawal. This would mean the casino's system is wholly inadequate and not fit for purposes of security to which they are obliged under their license to provide, OR rather more worrying it's an unwritten and wholly orchestrated policy to increase revenues by taking deposits on a no-lose basis because they can keep losing ones and not pay winners. That would be almost criminal.

As you say Erik's group are not famed for dishonesty and unethical behaviour so maybe (as it did with Betsafe) there's been a glitch somewhere.

P.S Erik has PM'd me to say he's taking a look, which is a good job as my account is still 'inactive' and I've heard nothing by phone or e-mail, not a squeak.
If it wasn't for CM, and I was a 'normal' player I'd be kicking walls in frustration and anger.

The links to the UKGC on the homepages of Kaboo and Thrills both go straight to the Betit license. Which shows -

kaboo.com
SuperLenny.com
Thrills.com
betitgroup.com

But the link on Superlenny goes to the EM license (the 'general' Jetbull one), Something Erik might want to look into

 

[Deeplay]

The links to the UKGC on the homepages of Kaboo and Thrills both go straight to the Betit license. Which shows -

kaboo.com
SuperLenny.com
Thrills.com
betitgroup.com

But the link on Superlenny goes to the EM license (the 'general' Jetbull one), Something Erik might want to look into

Thats why I never joined with Kaboo as have a closed account with SL. So knew even if i did sign up and deposit it would have been picked up.

But granted they should be able to pick up if a user is SE at sign up so long as the same details are used.
But this is angoing issue with the industry right now . EM being a prime example. If in doubt over a casino is part of a group or not ask support
and get the answers copied/ emailed in case you need to refer later. Why they could not pick up Dunover had already SEd at a sister site would need to be looked into.

 

[dunover]

Thats why I never joined with Kaboo as have a closed account with SL. So knew even if i did sign up and deposit it would have been picked up.
But granted they should be able to pick up if a user is SE at sign up so long as the same details are used.
But this is angoing issue with the industry right now . EM being a prime example. If in doubt over a casino is part of a group or not ask support
and get the answers copied/ emailed in case you need to refer later. Why they could not pick up Dunover had already SEd at a sister site would need to be looked into.

You needn't have worried on that score!!!

Bear in mind I first deposited and played at Kaboo 5 WEEKS AGO! Sorry, but that's plenty of time considering I always use the exact same e-mail and details etc. The bit above (licensees) comes from the UKGC site and indeed SL is listed wrong as is stated above. The whole issue needs looking into across other casinos too. Most will spot you on sign up, and their due diligence works. I still find it hard to believe that peoples accounts aren't checked until W/D!! If the system is working the details should be flagged immediately as they indeed are with 99% of sites. This means money laundering must be easy - no checks, deposit and then load account and then 'oh dear! you're excluded, let us send your deposits back and shut the account.

Sorry, I don't buy this nonsense at all. I am finding it hard to believe sites aren't doing this deliberately. (not necessarily in this case as I haven't heard anything else back yet.)

 

[goremarine]

Been playing for the past 24hrs and have made two deposits.
I was mid game and got booted out....

Now displaying this message:

LOCATION RESTRICTION
Forbidden: User is not authenticated: Cannot perform read: primary replica for shard ["", +inf) not available in: r.db("ramson").table("users").get("540868a0e74b229fe5594248") ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Anyone else having the same problem?

 

[dave1888]

Been playing for the past 24hrs and have made two deposits.
I was mid game and got booted out....

Now displaying this message:

LOCATION RESTRICTION
Forbidden: User is not authenticated: Cannot perform read: primary replica for shard ["", +inf) not available in: r.db("ramson").table("users").get("540868a0e74b229fe5594248") ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Anyone else having the same problem?

Restart your router and clear your DNS cache if this doesn't work then contact support to inform them. My IP was coming up saying I was in California and Ontario before no idea what was going on but it corrected itself on a restart. To clear DNS cache click Start, then type in cmd, click the search result and type in ipconfig /flushdns and then press return.

 

[Owen Kinsella]

I am a new poster and another victim of Everymatrix. I opened an account with Favourit.com recently. Lost a few deposits initially but then had better luck and started to win money. My balance was sitting at £195 with a winning bet still to settle that would have taken my balance to £440 (£200 profit). Before this bet was settled however, I couldn't log in and had my account suspended. An email subsequently followed informing me of a previous self exclusion with Noxwin.com and their right to forfeit winnings.

After being thrown from pillar to post, I was eventually emailed saying the full balance would be returned for the full amount of £195. They decided to suspend and forfeit my winning bet before it was settled! The £195 doesn't cover my deposits of £245. They are just making it up as they go along.

Although this has been posted several times and sounds like the same old, it was clear in my case that Everymatrix were actively monitoring my profit/loss margin before deciding to take action. They are purposely allowing gamblers to deposit money without any intention of paying out. Absolutely scandalous! It's simply theft.

Anyway, I noticed I had another account several months ago with Beanbagsports which comes lol after my alleged self exclusion with Noxwin. I have a £300 loss on that page. Would the Everymatrix rep on here help me to claim this back please? After all, I am supposed to be banned from ALL your websites

 

[goremarine]

Restart your router and clear your DNS cache if this doesn't work then contact support to inform them. My IP was coming up saying I was in California and Ontario before no idea what was going on but it corrected itself on a restart. To clear DNS cache click Start, then type in cmd, click the search result and type in ipconfig /flushdns and then press return.

Thanks, that worked and I'm back in.

I've told the live chat that my Echoes balance remains on '10' yet I have done loads of their missions.
Any one else got that issue?

 

[dunover]

I am a new poster and another victim of Everymatrix. I opened an account with Favourit.com recently. Lost a few deposits initially but then had better luck and started to win money. My balance was sitting at £195 with a winning bet still to settle that would have taken my balance to £440 (£200 profit). Before this bet was settled however, I couldn't log in and had my account suspended. An email subsequently followed informing me of a previous self exclusion with Noxwin.com and their right to forfeit winnings.

After being thrown from pillar to post, I was eventually emailed saying the full balance would be returned for the full amount of £195. They decided to suspend and forfeit my winning bet before it was settled! The £195 doesn't cover my deposits of £245. They are just making it up as they go along.

Although this has been posted several times and sounds like the same old, it was clear in my case that Everymatrix were actively monitoring my profit/loss margin before deciding to take action. They are purposely allowing gamblers to deposit money without any intention of paying out. Absolutely scandalous! It's simply theft.

Anyway, I noticed I had another account several months ago with Beanbagsports which comes lol after my alleged self exclusion with Noxwin. I have a £300 loss on that page. Would the Everymatrix rep on here help me to claim this back please? After all, I am supposed to be banned from ALL your websites

Whilst I agree with your sentiments here, this is a duplicate post (you started another thread, to which I replied, with this exact same post!)
Be aware the mods/admin view this cross-posting dimly in most cases.......

 

[Erik]

Thanks, that worked and I'm back in.

I've told the live chat that my Echoes balance remains on '10' yet I have done loads of their missions.
Any one else got that issue?

Hi

PM me your username and I will sort it out for you

Regards
Erik

 

[spintee]

I am a new poster and another victim of Everymatrix. I opened an account with Favourit.com recently. Lost a few deposits initially but then had better luck and started to win money. My balance was sitting at £195 with a winning bet still to settle that would have taken my balance to £440 (£200 profit). Before this bet was settled however, I couldn't log in and had my account suspended. An email subsequently followed informing me of a previous self exclusion with Noxwin.com and their right to forfeit winnings.

After being thrown from pillar to post, I was eventually emailed saying the full balance would be returned for the full amount of £195. They decided to suspend and forfeit my winning bet before it was settled! The £195 doesn't cover my deposits of £245. They are just making it up as they go along.

Although this has been posted several times and sounds like the same old, it was clear in my case that Everymatrix were actively monitoring my profit/loss margin before deciding to take action. They are purposely allowing gamblers to deposit money without any intention of paying out. Absolutely scandalous! It's simply theft.

Anyway, I noticed I had another account several months ago with Beanbagsports which comes lol after my alleged self exclusion with Noxwin. I have a £300 loss on that page. Would the Everymatrix rep on here help me to claim this back please? After all, I am supposed to be banned from ALL your websites

The bit highlghted sounds about right,Your post sums it up about EM but was clear is that you was down but had a bet ongoing which would of bought you in profit and was soon flagged,
Its bloody wrong and please make sure you check all accounts under EV as you are entitled to every penny back you spent with them, Its been going on to long now and are taking players for a big ride, U.K license are as useless as a fish tank with a pane of glass missing, All they are after is a fast buck, Untill somebody has some cash and gets stung let it be £5 or 5 million, they are going to do shit all,

What needs to be done is less of the useless T&C's and the real terms clear, Max withdraw times 24hr Only reason its longer on sites is that they want to check every bet to try and stuff you, But we are in a tech world now and any programmer could sort this out, Also a real gvner body to sort disputes out ASAP we all know that the government do not care and just wants the cash so they should pay a company to sort problems out,

 

[Deeplay]

The bit highlghted sounds about right,Your post sums it up about EM but was clear is that you was down but had a bet ongoing which would of bought you in profit and was soon flagged,
Its bloody wrong and please make sure you check all accounts under EV as you are entitled to every penny back you spent with them, Its been going on to long now and are taking players for a big ride, U.K license are as useless as a fish tank with a pane of glass missing, All they are after is a fast buck, Untill somebody has some cash and gets stung let it be £5 or 5 million, they are going to do shit all,

What needs to be done is less of the useless T&C's and the real terms clear, Max withdraw times 24hr Only reason its longer on sites is that they want to check every bet to try and stuff you, But we are in a tech world now and any programmer could sort this out, Also a real gvner body to sort disputes out ASAP we all know that the government do not care and just wants the cash so they should pay a company to sort problems out,

I agree seems like the UKGC is turning out to be worth shit! And in fact is working in favor of casinos. Soon as I see EM on any casino I leave. Every Matrix operations are a joke and should be avoided until they get the house in order. I maybe soon moving back to another Country
(Denmark) and I hope there Gambling body fairs better than the rubbish we have now in the uk!