ok all need some help
I have emailed casino and im giving them a chance to fix this prob first before i state their name. here goes
On weekend i found this casino in their website states 100% match on your first deposit, bonus only applies to your first deposit only. So i drop 25 dollars into my account they give me 25 so i now have 50 to play with, i dont win anything when i was done playing my balance was 0. Tonight i thought ill try the casino again so i drop another 25 as i do this i looked into web site again about bonus and into accounts in casino again states bonus is only on first deposit so i think im clear as i really dont like the bonus idea on second deposits. So as im playing i hit a 300 dollar line with that came another 25 dollars out of know where inbetween spins. So i get hold of the op asking what is going on she says its your bonus i said to her no thks this is second deposit i dont want it so she removes it for me. I play few hours longer get over 350 get down to 250 i ask for 175 to be taken out it goes through i play the rest till balance is 0. I log into email thinking strange no email nothing from them so i wait few hours log back into casino next i know i have balance of 200 with op telling me i have to do a playthrough as they gave me a 25 dollar bonus after long chat with them and her not understanding i just sent off a email to support i cant seem to find a number for them either.
so all i know i know so plse help what would my next move be
I have emailed casino and im giving them a chance to fix this prob first before i state their name. here goes
On weekend i found this casino in their website states 100% match on your first deposit, bonus only applies to your first deposit only. So i drop 25 dollars into my account they give me 25 so i now have 50 to play with, i dont win anything when i was done playing my balance was 0. Tonight i thought ill try the casino again so i drop another 25 as i do this i looked into web site again about bonus and into accounts in casino again states bonus is only on first deposit so i think im clear as i really dont like the bonus idea on second deposits. So as im playing i hit a 300 dollar line with that came another 25 dollars out of know where inbetween spins. So i get hold of the op asking what is going on she says its your bonus i said to her no thks this is second deposit i dont want it so she removes it for me. I play few hours longer get over 350 get down to 250 i ask for 175 to be taken out it goes through i play the rest till balance is 0. I log into email thinking strange no email nothing from them so i wait few hours log back into casino next i know i have balance of 200 with op telling me i have to do a playthrough as they gave me a 25 dollar bonus after long chat with them and her not understanding i just sent off a email to support i cant seem to find a number for them either.
so all i know i know so plse help what would my next move be