Duh - Circus Casino is in the Baptism by Fire section - I was thinking they were Wager Works for some reason. They are on the road to being Accredited. You can check them out here:
https://www.casinomeister.com/casino-reviews/
just read this post, sorry to bump it up... they are probably the worst casino i have ever played at in my life...
from past experience DO NOT play at them... AVOID LIKE THE PLAGUE... (sad to think considering they have land based casinos as well)
I played with them ages ago, and made complaints here regarding the site...
i remotely remember the incident, i deposited with my own money to play, no bonus wanted... i played (i think my total deposit was 50) and got the balance to 200... then decided to cashout...
a few days passed and to my suprise when i logged into my account i saw that the payment had been "declined"... there was no reason for this....
anyways later that day i checked in my transactions and for some reason that day i was credited with a bonus of about 180.... i thought wtf? since i had made sure i ticked i didnt want a bonus when i signed up...
i emailed support about the declined withdraw request and still days later they didnt reply to me so i thought "well.. its only 200, perhaps thats 1 of them forced bonuses... n the reason i cant cashout it due to not meeting the WR" so of course i played on... i must of wagered over 5000 worth of bets and my balance was at nearly 400... after checking the site for their bonus WR's i noticed i had met the highest WR they require so as far as i was concerned with that forced bonus i said no to I had met the WR towards it...
for about the 2nd or 3rd time i tried to cashout... a few more days pass and its "declined" I had no reply from customer support still...
So again 1 evening i think sod it and have another go, needless to say all was gone, every penny i lost...
the next day i opened my inbox to see support had finally got back to me... they said the "bonus" was accidently added to my account and removed instantly, and explained the reason i couldnt withdraw was because they were having problems processing card requests at that time and if i had selected another withdrawl method it would of been approved..... bullcrap... what good was that? funny they only replied to me after i lost all of it...
after many discussions i demaned my email gets passed onto management for them to review and get back to me regarding the numerous errors, misleading info and mistakes on their behalf, they said they had passed it on and to be patient.... a month passed and nup, nada, nothing, no reply at all...
3 months passed and of course nothing so i emailed once again explaining the situation and im awaiting a reply from management... i got no reply and to this day i still havent...
as for their land casinos the 1 i went into was far from decent...
iv been to real casinos in manchester, birmingham, london, blackpool and other towns... which were good, this 1 however was simply poor
1st off before gambling a pint there opf cheap vile larger was a staggering 3.40 (fair enough i didnt expect a pint there to be cheap but that was like paying for a big mac and getting a tesco value burger wraped in 2 cheap slices of bread)
next i felt sooo intimidated in general there. No staff smiled. I played some blackjack, i went to change some notes into chips and all he said was "down on the table" so i placed my notes down and got the chips... very very rude guy and the way he was talking was like he was almost half asleep.
With the security they had a hell of a lot of black stereotypical "gangster roughs" maybe 20 there, they would wander around the tables, not smile, and it was like you could feel them watching you and giving you evil looks, even chip i placed down they were there, looking at me frowning like i was some kind of card cheater or something
simply never again
