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Another unhappy Wildjack customer

Discussion in 'Casino Complaints - Non-Bonus Issues' started by jayhawkmom, May 30, 2007.

    May 30, 2007
  1. jayhawkmom

    jayhawkmom Dormant account

    Occupation:
    physical therapist
    Location:
    kansas city
    I am another one of those february people from Wildjack that did not get paid. I have sent numerous emails and called at least a million times only to get the same old song and dance that the other people have gotten the " money is frozen." I got on here to see if David Brickman could help me because I know he has helped other people I sent him a PM on Monday and have not heard a word. David if you are out there could you please respond and help me. Casinomeister if you could help that would be appreciated also. My next step will be to contact ecogra. Hope someone can help.

    Jayhawkmom
     
  2. May 30, 2007
  3. buzzweisergrl

    buzzweisergrl Dormant account

    Occupation:
    hospital worker
    Location:
    usa
    keep on trying

    Keep on trying jayhawkmom don't let them tell you there is nothing they can do. David was a big help for me. I haven't received my money yet but when I call the casino they tell me it has been processed and I should have it in 21 days at the latest. Don't go away and continue to let them know you are not giving up. You will get a lot of helpful advice on here.:)
     
  4. May 31, 2007
  5. Jackpot Factory

    Jackpot Factory Dormant account

    Occupation:
    Content & PR Manager
    Location:
    Malta
    Reply from the Jackpot Factory

    Hi everyone,

    David Brickman, Jackpot Factory Spokesperson here. This is related to the ACH issues we've had and as always, I am on the case.

    Jayhawkmom - I do owe you an answer, and you shall have one today.

    All the best,

    David
     

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