Just a little puzzlement of mine as the info given to me conflicts with other practices!
So, if you exclude as an Everymatrix site, it filters through all other EM sites - simple and understood! Likewise with MT Securetrade sites. Simple logic, you exlcude at one site using a UKGC licence number and it applies to all other sites using the same licence number.
However, I have been merrily playing away at an accredited site here and being curious, done a search on their licence number. Lo and behold, it came up with another site which I had SE at some time ago. Wishing to carry on playing there and not wanting any possible issues, I contact them and was simply told that my SE was only done for the other specific site and that my account with them is ok to stay open.
So there lies the conflict ..... SE under one group's licence number and all related accounts are closed, whereas SE at another and they allow sister sites to remain open under the same licence number.
Does anyone else see a problem here or is it just me?
I have kept the CS e-mail saying I can carry on playing there and my withdrawals will be honoured, despite me having a current SE on their licence number.
For the record, there is no hidden agenda or motive to try and get back any lost deposits citing I shouldn't have been allowed to play there!!
So, if you exclude as an Everymatrix site, it filters through all other EM sites - simple and understood! Likewise with MT Securetrade sites. Simple logic, you exlcude at one site using a UKGC licence number and it applies to all other sites using the same licence number.
However, I have been merrily playing away at an accredited site here and being curious, done a search on their licence number. Lo and behold, it came up with another site which I had SE at some time ago. Wishing to carry on playing there and not wanting any possible issues, I contact them and was simply told that my SE was only done for the other specific site and that my account with them is ok to stay open.
So there lies the conflict ..... SE under one group's licence number and all related accounts are closed, whereas SE at another and they allow sister sites to remain open under the same licence number.
Does anyone else see a problem here or is it just me?
I have kept the CS e-mail saying I can carry on playing there and my withdrawals will be honoured, despite me having a current SE on their licence number.
For the record, there is no hidden agenda or motive to try and get back any lost deposits citing I shouldn't have been allowed to play there!!