hello i dont want to name names so i wont.
i deposited £50 into a on line casino and gladly accepted their welcome bonus(very generous). I started playing roullete.i won about £800 which i tried to withdraw but a messege saying i had to playthrough the rest of my bonus before i could withdraw.i went back to the roullete to complete the playthrough which i did.but whilst completing the playthrough i won, quite alot (alot to me anyway) about £3000. after dancing around the room for about ten minutes. i decided to withdraw £2100 and have a little play on their other games. which i did and won a further £2000. which i withdrew.thinking its a bit late to get this money before cristmas i wonder how long it will take to get it into my account.i phoned customer services asked how long it would take. the loverly lady asked if i could hold a second while she checked something, which i did. when she came back on the phone she said there was a problem. and i had broken the stake limit and i would have to playthrough any winnings derived from the original bonus, which they say is 4881, 100 times before i can withdraw.This would mean i have to playthrough £488100. can anyone give me any advice because this means i would have to playthrough my original stake nearly 10000 times before i can withdraw anything. this sounds very unreasonable.
ps
sorry if this does not make any sense i am quite confused myself
i deposited £50 into a on line casino and gladly accepted their welcome bonus(very generous). I started playing roullete.i won about £800 which i tried to withdraw but a messege saying i had to playthrough the rest of my bonus before i could withdraw.i went back to the roullete to complete the playthrough which i did.but whilst completing the playthrough i won, quite alot (alot to me anyway) about £3000. after dancing around the room for about ten minutes. i decided to withdraw £2100 and have a little play on their other games. which i did and won a further £2000. which i withdrew.thinking its a bit late to get this money before cristmas i wonder how long it will take to get it into my account.i phoned customer services asked how long it would take. the loverly lady asked if i could hold a second while she checked something, which i did. when she came back on the phone she said there was a problem. and i had broken the stake limit and i would have to playthrough any winnings derived from the original bonus, which they say is 4881, 100 times before i can withdraw.This would mean i have to playthrough £488100. can anyone give me any advice because this means i would have to playthrough my original stake nearly 10000 times before i can withdraw anything. this sounds very unreasonable.
ps
sorry if this does not make any sense i am quite confused myself