- Joined
- Jul 10, 2016
- Location
- North east England
Just to say I liked this and was most refreshing.
haven’t played lots at all British or the brands involved, however every time I did the staff and CS have been superb.
Tonight as a long time member and small depositer at ‘all British’ I tried to log in.. to my dismay my email wasn’t recognised nor was my password...
Straight onto chat... a agent called ‘gill’ whom was lovely resolved the issue in moments and reset my password also giving me a free £5 bonus for the hassle... her manner and dialogue was lovely, a credit to the brand.
It’s really good to see some casinos actually give a shit about real players and value what they bring to the table.
All British will have a new regular for a few weeks.
Kudos ‘gill’ and the casino.
No issues, no hassles... was sorted out easily.
haven’t played lots at all British or the brands involved, however every time I did the staff and CS have been superb.
Tonight as a long time member and small depositer at ‘all British’ I tried to log in.. to my dismay my email wasn’t recognised nor was my password...
Straight onto chat... a agent called ‘gill’ whom was lovely resolved the issue in moments and reset my password also giving me a free £5 bonus for the hassle... her manner and dialogue was lovely, a credit to the brand.
It’s really good to see some casinos actually give a shit about real players and value what they bring to the table.
All British will have a new regular for a few weeks.
Kudos ‘gill’ and the casino.
No issues, no hassles... was sorted out easily.