32red - wow

[Simmo!]

Would someone who knows all about it please tell me this:-
What do you have to do to become a 'Club Rouge' member?
What are the WR's on this monthly bonus?
Thanks,
KK

Hi KK

Its by invite and i think its designed for players who stay loyal so after a certain amount of time, or amount of wagers, you get enrolled. I don't believe there's a minimum stipulation but its designed to reward the loyal players who play there regularly and wager decent amounts. As long as you have wagered $3,500 then you can cash out from the bonus anytime. You can collect your bonus before or after this event occurs or just choose not to take it. At least, thats my perception. There's more to CR than just the bonus though - I play there a lot and all sorts of little niceties crop up from time to time.

Cheers

Simmo!

 

[Slotster!]

Hi KK
There's more to CR than just the bonus though - I play there a lot and all sorts of little niceties crop up from time to time.

It's the hard to quantify qualities about 32RED that make it so good. Things like the time I claimed my 132 Match bonus on the 1st of the month, then they announced on the 2nd they were doing a special 320 Match for Christmas... So that's me stuffed right? Nope, I get an email saying they'd plopped the rest into my account to make up the difference... Or the thousands of times I've sent an email, then received a response *and* a resolution to my enquiry within FIVE minutes. Literally. Or the ruby rewards that accumulate, and you can cash in whenever you like - that appear instantly in your account, as soon as you press submit. Or the fact when you cash-out, it's ALWAYS in your bank within three working days, even quicker to Neteller. Then there's the Ed Ware chap who posts here... Really nice bloke who owns an online casino and, wait for it, actually LISTENS to what his customers have to say - then acts on it. In fact, that's exactly the word... "Customers". It's about as close to that feeling you get in Vegas, where nothing is too much trouble, and they'll do absolutely everything and anything they can to help.

In my experience, they thoroughly deserve every single last piece of praise thrown their way - and are blazing a trail that I only hope all the rest will follow!

In fact, this post in itself says something I guess... I can't think of the last organisation/company I used that made me want to praise/stick up for them so much! I've not actually done too well online over the last few weeks, but that's down to my love of those damn slots!!! As I said up there, I'll be sticking with the 32RED till my luck turns

 

[KasinoKing]

Well I'm sorry guys... thanks for the replies, but it STILL sounds like a bunch of crap to me!

Good PR & fast payouts are of little interest to me - I'm looking for good offers with reasonable WR (like Intercasino's for example). I don't care if payouts take 7 days - as long as they come eventually!
I'm not a bonus abuser (I rarely even play Blackjack or VP), but I am a bonus user - and why not? I only deposit if there's a bonus with sensible WR on offer - after all, why play with your own money when you can use the casino's??

I would like to hear from Mr Ed Ware, but I doubt if he can say anything which could move 32RED up from mid-table on my list of MG casinos!

 

[Clayman]

I only deposit if there's a bonus with sensible WR on offer

Hi KK
I'm not sure but you may have mis-understood the WR's in that the $3500 playthru applies to a 132/132 bonus which is not at all unreasonable, IMHO. Very comparable to Inter, really. And I think that bonus is monthly for the Club Rouge people but maybe was offered to everyone as a Xmas present in December. Even getting such an offer once a year is worth the membership.

I think the monthly 100/32 deal, which, granted, may be by invitation only, has a playthru of $900. Also very reasonable, IMHO. Add to that that you may eventually get invited into Club Rouge, it's not the worst way to have a little monthly fun with $100 until you do.

As far as the intro bonus goes, the last time I read it, if they still have that 5% minimum bet thing, I'd just ask them to not give it to you if it makes you uncomfortable. I would imagine you could go straight to the monthly bonus as flexible as their CS is. Which, in a nutshell, is the beauty of these guys.

And a slot player like you might like the 5 free spins they have this month on Cash Splash though I don't profess to fully understand that one.

You know, after you see Omni, Casino Kings, Del Rio's, Vegas Red, Lake Palace, Skyline do their bonus abuser thing, and realize not one of these would have happened in the first place at 32red, you just can't quantify what peace of mind is worth, knowing any problem you have will be worked out quickly the first time thru. 32red may eventually cut you off, "bonus user" that you are , I don't really know, but you can be sure they will do it the right way.

As for me, "bonus abuser" that I am, I'm just hoping to learn how to play slots and become a "bonus user" like you to prolong my stay with these guys.

 

[tim5ny]

Well I'm sorry guys... thanks for the replies, but it STILL sounds like a bunch of crap to me!

Good PR & fast payouts are of little interest to me - I'm looking for good offers with reasonable WR (like Intercasino's for example). I don't care if payouts take 7 days - as long as they come eventually!
I'm not a bonus abuser (I rarely even play Blackjack or VP), but I am a bonus user - and why not? I only deposit if there's a bonus with sensible WR on offer - after all, why play with your own money when you can use the casino's??

I would like to hear from Mr Ed Ware, but I doubt if he can say anything which could move 32RED up from mid-table on my list of MG casinos!

I don't think most casinos would care for your type of business anyway. Lookin for a handout.. and as soon as you're a few bucks ahead.. you bail out and look for another bonus.

 

[Slotster!]

Hi KK
I'm not sure but you may have mis-understood the WR's in that the $3500 playthru applies to a 132/132 bonus which is not at all unreasonable, IMHO. Very comparable to Inter, really. And I think that bonus is monthly for the Club Rouge people but maybe was offered to everyone as a Xmas present in December. Even getting such an offer once a year is worth the membership.

That's it... There's no minimum bet size on the 132 match as far as I'm aware, and it's the best ongoing monthly bonus I've seen at any casino. I've taken it the last few months and never a problem.

 

[KasinoKing]

Hi KK
I'm not sure but you may have mis-understood the WR's in that the $3500 playthru applies to a 132/132 bonus which is not at all unreasonable, IMHO. Very comparable to Inter, really.

You're right - that is a good deal these days!
I think the main turn off is not knowing what one has to do to become a Club Rouge member.
I probably will end up giving them a try one day - when all the other decent incentives have been bonus abused into oblivion!

 

[Slotster!]

Send Ed Ware and email or PM... I'm sure he'll tell you!

You might even be able to request membership? I dunno...

 

[Ed Ware]

Thanks for the feedback

Hi All

Thanks again for everyone's considered views on our service. We were thrilled with ukcroupier's win and very happy to be able to get the winnings to him in a flash! I would like to thank all the forum posters for sharing the buzz of the win, and for complimenting the team here on how we do things at 32Red!

KasinoKing raises some valid points about Club Rouge which I would like to address. Club Rouge is a programme we run to reward players for their patronage at the casino. We have avoided introducing hard and fast criteria for membership as we like to use Club Rouge as a way of saying thank you to players from a number of perspectives. Obviously frequent and high staking players are offered membership, but we also invite big winners and a selection of other players who we (literally) wish to unfurl the red carpet for. I realise that some players may want to have strict guidelines for such a programme but in our view, despite 32Red being a substantial operator, we wish to remain focused on delivering a personal service that can be tailored to suit the player (and isn't necessarily something that is just "easy to administrate" for us). All the senior management here have spent time with the very large betting and gaming companies, and we see our approach to service and support, and how we apply it, as a clear difference. Whether or not this view is on the money is of course for the players to decide.

KK, I have tested the link through to the Ts&Cs - it seems fine?

This is a good opportunity to also respond to some comment about our Welcome Bonus offer. I fully understand the issue around minimum bet sizes and we are always looking to resolve / improve things. I can say that on Friday we will be announcing some enhancements which we believe will go down well. Maybe even KasinoKing will be interested....we'll see!

I would also like to add my best wishes to everyone for 2005, and as ever our thanks to Bryan for facilitating the exchange of views and managing the whole thing so well!

Kind regards

Ed Ware

 

[galimberti11]

sorry , but....

This viper software seems me equal to the others i tried.
Lost 100 bucks in less 20 mins at double double vp

All Evil software, all to avoid , hope you lose other customer like me!
Bye
(this is a warning to all members of the forum: VIPER MICROGAMIG are all ri**ed)

 

[Casinomeister]

...All Evil software, all to avoid , hope you lose other customer like me!
Bye
(this is a warning to all members of the forum: VIPER MICROGAMIG are all ri**ed)

Tell that to UKCroupier

 

[galimberti11]

Tell that to UKCroupier

Don't worry,
the money you earned in this way is very quick to go away
You know it.
I don't know how much he has lost before, i can imagine how much he will give back to 32red.
To gamblers (me, for example) remain only winnings while losing are soon left behind.
But the only thing i can think is this: if a software can be manipulated to earn easy money, teach me why they don't do it!
the world is not for stupid (like i feel now)
All this story of online casino teach me a lot of things : in the beginning i earned a lot of easy money and now i am losing back it all, it's obvious!

 

[KasinoKing]

KK, I have tested the link through to the Ts&Cs - it seems fine?

This is a good opportunity to also respond to some comment about our Welcome Bonus offer. I fully understand the issue around minimum bet sizes and we are always looking to resolve / improve things. I can say that on Friday we will be announcing some enhancements which we believe will go down well. Maybe even KasinoKing will be interested....we'll see!

Hi Ed!

Thanks for the well-worded reply!

I just checked the link again - and it's still not working for me. Maybe it's being blocked by my PC's Firewall or antivirus or something - but it's not a problem I've ever had on any other website..?
Can you give me the direct URL to the T&C's?

I'm looking forward to see if you make any improvement to your welcome bonus, because frankly, it couldn't get much worse!

As I said in an earlier thread - I can not understand why you have such a terrible offer, that I should think would not only put off the abusers (your intention, one assumes), but also most of the 'real gamblers' - the very kind of people you want to attract!

Have a nice one!
KK

 

[Vesuvio]

This viper software seems me equal to the others i tried.
Lost 100 bucks in less 20 mins at double double vp

Not that I think Viper deals truly random cards (not sure anywhere on-line does), but you realise Double Bonus VP is one of the highest variation games you can possibly play? Your balance is always going to fall rapidly until (unless!) you hit a 4oak - a $100 deposit won't normally last long. The MG version doesn't even have a very good pay table - as Simmo said before the Crypto version is far better (possibly above a 100% return if you take comp points into account).

 

[Clayman]

I can not understand why you have such a terrible offer, that I should think would not only put off the abusers (your intention, one assumes), but also most of the 'real gamblers' - the very kind of people you want to attract!

I think the reason they are making changes to the intro offer is because they actually have listened to views such as yours on the subject and are now making changes just because of the reasons you said. Really quite extraordinary to see action rather than lip service, wouldn't you agree?

That's what they do - listen to their customers and bend over backwards to make it happen.

I remain mystified that you don't like a monthly 32/32 play 900 offer. Especially in pounds. Wish I could do that rather than dollars. Each to his own of course.

I'm still hoping they change their name to 500red.com How about it, Ed?

 

[HateMG]

I'm still hoping they change their name to 500red.com How about it, Ed?

The best they can do is 36red. That's the highest number you can find on a roulette table.

 

[hahacasino]

RedHot.com

 

[555YY]

Hi All

Thanks again for everyone's considered views on our service. We were thrilled with ukcroupier's win and very happy to be able to get the winnings to him in a flash! I would like to thank all the forum posters for sharing the buzz of the win, and for complimenting the team here on how we do things at 32Red!

KasinoKing raises some valid points about Club Rouge which I would like to address. Club Rouge is a programme we run to reward players for their patronage at the casino. We have avoided introducing hard and fast criteria for membership as we like to use Club Rouge as a way of saying thank you to players from a number of perspectives. Obviously frequent and high staking players are offered membership, but we also invite big winners and a selection of other players who we (literally) wish to unfurl the red carpet for. I realise that some players may want to have strict guidelines for such a programme but in our view, despite 32Red being a substantial operator, we wish to remain focused on delivering a personal service that can be tailored to suit the player (and isn't necessarily something that is just "easy to administrate" for us). All the senior management here have spent time with the very large betting and gaming companies, and we see our approach to service and support, and how we apply it, as a clear difference. Whether or not this view is on the money is of course for the players to decide.

KK, I have tested the link through to the Ts&Cs - it seems fine?

This is a good opportunity to also respond to some comment about our Welcome Bonus offer. I fully understand the issue around minimum bet sizes and we are always looking to resolve / improve things. I can say that on Friday we will be announcing some enhancements which we believe will go down well. Maybe even KasinoKing will be interested....we'll see!

I would also like to add my best wishes to everyone for 2005, and as ever our thanks to Bryan for facilitating the exchange of views and managing the whole thing so well!

Kind regards

Ed Ware

hi ed,

not looking to be part of the red capet club rouge club or anything, but considering the fact that i lose 2100$ 2 days ago at 32red playing baccarat, can i at least be on the occasional promotional list?

 

[venetian]

I just want to say that I downloaded 32Red because of the voices of Casinomeister. I have played there a few times but when I did play for the first time I DID NOT take the sign up bonus, I wish I had now. Maybe Ed will let all of us who declined the bonus a 'do over' with a better play through rule. What do you say Ed...how about that for us who have learned what a great place you have through this portal? I will say that because of my little withdrawal ($200) that was sent to Neteller in less than 24 hours I plan on making 32 Red my only MG site. If you are listening Ed I wish you had Instant Neteller, it does make me keep other sites around for those times that I am not funded. Why don't you have it? Thanks for a great site and here's hoping my play on DDB can be profitable!!

 

[Simmo!]

Without meaning to offend those who regard bonuses as a major reason for playing, I personally hope 32Red keep the bonus terms pretty average so that the "personal service" remains in place for those of us who play regularly there. The fast responses and quality service isn't nearly as effective at casinos where "numbers" of players are more important than "quality" of players IMHO.

Cheers

Simmo!

 

[Macgyver]

This is a good opportunity to also respond to some comment about our Welcome Bonus offer. I fully understand the issue around minimum bet sizes and we are always looking to resolve / improve things. I can say that on Friday we will be announcing some enhancements which we believe will go down well. Maybe even KasinoKing will be interested....we'll see!

Waiting for tomorrow to see what this is all about ... I may finally become a 32Red member!

 

[Gluten]

I concur, 32Red really seems like a top-notch casino, although I have only recently signed up with them. I have made 4 withdrawals from 32Red so far and all of them reached my Neteller account the very next day. Being a rather cautious and recreational player I didn't opt to make use of their welcome bonus either, as it seemed to restrict my usual playing style. I think I will make use of their monthly welcome bonus though - especially since they don't offer any other comp programs for regular small timers like meself

 

[wanda5]

WTG!!! I LOVE hearing about those BIG wins!!!
Since I have never seen anyone post about winning a progressive I always wonder if the BIG wins are for real
Best of luck and remember to not give it all back lol
I cant imagine how fun it is to see that amount in your account...I would be in HEAVEN and shortly after ...Gamblers Anon. most likely! lololol
Have a blast!!!
Wanda

 

[Slotster!]

Since I have never seen anyone post about winning a progressive

You know, I was only thinking that reading the board the other day... I'd love to see a nice progressive pop up on the winners screenshots thread!!!! I've seen a couple of smaller ones, but a nice six figure some would be good. Preferably with the word 'Slotster' above the picture

It's only a matter of time I reckon...

 

[Macgyver]

Interesting ... here's 32Red's newest change:

We always put the players first at 32Red and at our casino you can choose the welcome bonus to suit the games you like to play. For instance, if you are a Slots player and want to play Slot Machines only, you can select our Slots Players Welcome Bonus which offers a 100% bonus on your first deposit, up to 100. Similarly, if you want to play our Casino Poker games only, you can claim our Casino Poker Players Welcome Bonus where we give you 50% of your first deposit, up to 250 free. We also offer a Standard 32% Welcome Bonus for players wishing to play a variety of casino games at 32Red.

Still 32% bonus with the 5% minimum average bet for most card games, but the slots players must be happy now.