Requested a withdrawal Tuesday at 3.36pm was advised that I had missed the cut of point for withdrawal to be issued on the Wednesday by 36 minutes, (because it will still be pending then) they only process at 3pm, should have been processed yesterday and I should have received it today by 3pm thats the way its always worked in my bank, anyway no withdrawal today so now I wll have to wait till Monday nearly 1 week or 144 hours after making request...............not good enough, it downright scandalous