Online Casinos - Casinomeister Logo
Results 1 to 2 of 2

Thread: Fone Casino locking players out, not responding to complaints

  1. #1
    Join Date
    Jan 2004
    Location
    Loving the Lothians
    Posts
    9,512
    Post Thanks / Like
    Blog Entries
    52
    Thanks
    3,082
    Thanked 10,085 Times in 3,554 Posts
    Rep Power
    15
    Reputation Points: 58499

    Fone Casino locking players out, not responding to complaints

    A few months ago a player brought an issue to us where they'd won on some no-deposit free spins, completed all the required procedures, tried to withdraw the allowed Max WD. Their account was locked and they were told "multiple accounts, Terms violations". When the player pressed the issue the casino said it was an account at a "related casino" that had disqualified the win and refused to discuss the matter further. The player was never told what casino the other account was supposedly at.

    When we tried to contact the casino on the player's behalf they simply ignored us, no response whatsoever.

    Be Aware: Fone Casino (fonecasino.com) is confiscating player winnings without satisfactory explanation and ignoring player complaints. If you have an issue with Fone Casino the chances are that we won't be able to assist you.
    "Leave any bigotry in your quarters. There's no room for it on the bridge.." -- Capt James T. Kirk, Balance Of Terror

    Accred Casinos ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules ~
    PAB
    FAQ
    ~ Submit a
    PAB
    ~
    PAB
    Archives

    I LUV PREZZIES ... My Amazon Wishlist

  2. #2
    Join Date
    Jan 2004
    Location
    Loving the Lothians
    Posts
    9,512
    Post Thanks / Like
    Blog Entries
    52
    Thanks
    3,082
    Thanked 10,085 Times in 3,554 Posts
    Rep Power
    15
    Reputation Points: 58499
    ThePogg has rightly pointed out that it would be a good idea to list the properties related to Fone Casino. Those are:

    • Genesys Group: Lucky Creek Casino (luckycreek.com), Grand Eagle Casino (grandeaglecasino.com), Mandarin Palace (mandarinpalace.com), Treasure Mile Casino (treasuremile.com), WizBet Casino (wizbet.com).
      .
    • Grand Prive Group: Casino Grand Bay (betcasinograndbay.com), Bella Vegas (betbellavegas.com), Jupiter Club (betjupiterclub.com), Lake Palace (betlakepalace.com), Roadhouse Reels (betroadhousereels.com).
      .
    • Lotus Players Club: Lotus Asia Casino (lotusasiacasino.com), Black Lotus Casino (blacklotuscasino.com).
      .
    • Ardway Ltd (casino management): Jackpot Wheel Casino (jackpotwheel.com), JumbaBet Casino(jumbabet.com).


    Obviously this is a wide and interconnected group, Be Aware that there may well be other casinos included but not listed above.
    Last edited by maxd; 26th June 2017 at 01:26 PM.
    "Leave any bigotry in your quarters. There's no room for it on the bridge.." -- Capt James T. Kirk, Balance Of Terror

    Accred Casinos ~ Casino Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Forum Rules ~
    PAB
    FAQ
    ~ Submit a
    PAB
    ~
    PAB
    Archives

    I LUV PREZZIES ... My Amazon Wishlist

  3. Thanks Mousey, ilovejesus, lotusch thanked this post

Similar Threads

  1. Warning Parasino isn't paying players, ignoring player complaints
    By maxd in forum Casinomeister Warnings
    Replies: 3
    Last Post: 12th June 2017, 05:17 PM
  2. Casino Complaint BOVADA - Locking Jackpots, taking profit for themselves, cheating the players
    By RolfMoister in forum Casino Complaints - Non-Bonus Issues
    Replies: 96
    Last Post: 23rd July 2016, 02:30 AM
  3. Warning EuroMoon is misleading players, ignoring complaints
    By maxd in forum Casinomeister Warnings
    Replies: 0
    Last Post: 24th June 2016, 08:33 AM
  4. Be Aware Winbig21 complaints are piling up and no one is responding
    By maxd in forum Casinomeister Warnings
    Replies: 0
    Last Post: 22nd March 2016, 09:52 PM
  5. Executive Committee Members as Players with complaints
    By mary in forum OPA General Discussion
    Replies: 4
    Last Post: 5th September 2001, 06:35 PM

Tags for this Thread

Bladwijzers

Bladwijzers

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service free of any gaming operator's control. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.

Casinomeister is a registered trademark ®.  You must be 18 years or older to participate in any casino listed here