From the Desk of Max Drayman
There haven’t been a lot of issues related to Welle on Casinomeister but the sister casinos — Wazbee and RoySpins — have come up a few times on the forums in a non-complementary way. The issues all relate to either the “conversion trap” — a player’s allowed max WD from a bonus must actually leave their account before the bonus terms are considered fulfilled — or the fact that weekly WD limits are keyed to the player’s “loyalty” (aka spending habits).
Another issue that concerns us is that players with complaints are advised to “contact cо[email protected] if the Customer isn’t satisfied with the resolution offered by Welle.” No explanation of who gaminglicenses.com is and that website is effectively an empty placeholder so why would anyone trust them with anything? And since the licensing is Curaçao there’s not much help for players there either. All in all it’s safe to say that we’re mildly underwhelmed with this group of casinos and would advise players to proceed (if they must) with extreme caution.
