Tropicana Casino Review
Awesome selection of slots
Casinomeister's Verdict
New Jersey players are lucky to have this casino online. It’s a solid brand – and they have awesome games.
Caveat:You need to carefully read the casinos’ terms and conditions to ensure that you are able to play there legally. In most US States it’s +21. If you or anyone you know has a gambling problem, please call this free hotline – 800-GAMBLER – this gives disordered gamblers and their loved ones confidential assistance 24/
NJ Licensed Casino
First Impression
Tropicana Casino is directly connected to the Atlantic City Tropicana in New Jersey. Thus they can only take bets from those who are in New Jersey. But those players are lucky since this casino hosts some of the leading casino software brands that their European (and Canadian) cousins have been enjoying for years.
The casino hosts NetEnt, IGT, and WMS which are fantastic. Even though players can play IGT and WMS games in the brick and mortar Tropicana – I think they will be happily surprised at the awesomeness of NetEnt. NetEnt games can only be found online.
Pros
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Licensed in New Jersey
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Amazing selection of casino games
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Very solid company
Cons
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Only takes players in New Jersey
Top 5 casinos
BONUSES AND PROMOTIONS
Unlike most online casinos today, Tropicana Casino doesn’t provide what most players would call a conventional welcome bonus – and we’re going to be taking a look at the details of this below.
Exclusive offers
Welcome Offer
Traditionally, most online casinos offer new customers a welcome bonus – usually a matched deposit bonus. Tropicana Casino, however, don’t offer such a thing – and they instead offer players a sort of cashback, provided you deposit a minimum of $10.
What this means is that you simply need to deposit a minimum of $10 and if, during the first seven days of gameplay, you end up losing your initial deposit, Tropicana online casino will refund your losses, up to $100, back as cash.
What’s super impressive about this – and something we noticed right away when putting together this Tropicana Casino review – is the fact that the cashback that’s credited to your account doesn’t come with any wagering requirements at all. This is virtually unheard of in the online gambling world and it means that you’re able to play it straight away on your favorite slot games, casino table games – or withdraw it as cash back to your bank account.
Pretty much the only negative to this welcome bonus is that if you win from your initial deposit you don’t get any additional perks. Still, it’s a welcome bonus that many players can get behind as it’s regarded as being a pretty good way to get some extra value out of Tropicana online casino.
No-Deposit & Free Spins Offers
Tropicana Casino offers all new players a $30 bonus chip simply for signing up and creating an account – and what’s really impressive is that the no-deposit bonus comes with wagering requirements of just 1X! You also have a full 30 days to complete the wagering requirements so there’s absolutely no rush at all!
You do, however, need to make a deposit of $10 or more in order to be able to withdraw any winnings from the no-deposit bonus and the bonus itself is not withdrawable.
VIP and Loyalty Programs
Cashback
Bonus Terms
Sign up process
Banking & Payment Methods
Tropicana Casino provides players with a broad range of different payment options to select from, and the online casino has worked hard to ensure that New Jersey residents may make deposits and withdrawals in the manner that is most convenient for them. When it comes to making payments and withdrawals, Tropicana Casino touts ACH as the most safe and dependable way available, while they also emphasize that debit and credit cards are also accepted at the online casino.
With a bank transfer, you may make deposits and withdrawals in amounts up to $15,000 per day, or $3,500 per week. However, there are some restrictions: you can only make deposits and withdrawals in amounts up to $15,000 per day, or $3,500 per week using a bank transfer.
Additionally, Tropicana Casino has a variety of offline deposit options, including PayNearMe (which can be accessible by visiting your local 7-11), and you may even add credit to your online casino account by visiting the Tropicana Casino Atlantic City casino’s cashier cage.
As an added bonus, Tropicana Casino now offers ApplePay as an acceptable payment option – however withdrawals from the online casino are not presently processed using this method.
Withdrawal Speed
Player withdrawals are processed quickly at Tropicana Casino, with the maximum amount of time that may be taken being only 24 hours in some cases.
Once your account has been properly verified you can expect Tropicana Casino to execute your withdrawal in – on average – roughly 6 hours, however this time-frame can extend to a full 24 hours throughout the night or on weekends.
There are no limits to the amount of money you can withdraw in a single transaction, nor are there any restrictions on the number of withdrawal requests you can submit per day or month. While there is no manual flushing option, Tropicana Casino is fairly open and transparent about how they process player funds, and it is extremely rare to hear of players experiencing difficulties withdrawing funds from their Tropicana Casino account.
Responsible gaming
Here’s what Tropicana Casino has to say about responsible gambling at their online casino:
“We provide a full set of tools to help you budget your deposits, spending, time, or any combination of the three.
- You can set daily, weekly or monthly limits on the amount you deposit into your Patron Account.
- You can set gaming session control limits so you can control the amount of time you want to play.
- You can set a daily, weekly or monthly limit on the amount you can spend from your Patron Account.
- Account Cool Off – You can take a break from the site for between 72 hours and 4 weeks. During that time you won’t be able to log in to your Patron Account.
- New Jersey Casino Gambling Self-Exclusion Program – You may request to voluntarily exclude access to your online account by signing up for the New Jersey Casino Gambling Self-Exclusion Program. To sign up to the self-exclusion program, you may submit an application via your online account or visit one of the two Department of Gaming Enforcement offices in person at the address locations listed on the Self-Exclusion section of My Account. On a request made using your online account you may exclude access to your account for a period of one (1) year or five (5) years. During that time you will not be able to reopen your account or take part in any games on any Internet gaming sites in New Jersey. A person remains on the self-exclusion list until such time as they appear in person at one of the two Division of Gaming Enforcement offices after the period of exclusion they chose has expired and request to be removed from the list. You may only choose a lifetime exclusion period by making your request in person at one of the DGE’s offices.”
Customer support
Tropicana Casino, as you’d expect if you’ve ever played in their land-based casino, offers state-of-the-art customer support and their customer support team is available 24 hours a day, 7 days a week to answer any questions you may have or help out with any problems you’re encountering. If you run into any issues while playing at the online casino, the first thing you should do is consult their FAQ section.
This is a very detailed and comprehensive selection of frequently asked questions – and answers – on their website and it aims to answer some of the most common questions and issues players run into.
However, if this FAQ section doesn’t resolve your query then you’ll also be able to contact the customer support team via live chat. This live chat facility operates 24 hours a day, 7 days a week, so you can always get the help and support you need – and from our experience, the customer support team is incredibly helpful and friendly.
Alternatively you can also reach Tropicana Casino’s customer support team via email, although response times are much longer than were you to use live chat.
KYC
Website Experience and Features
Desktop and Mobile Gaming
The importance of usability in the development of an online casino cannot be overstated nowadays, and any respectable online gambling operator knows the value of establishing a website that is both easy to use and easy to navigate. When we were researching and writing this casino review, we discovered that, while the website isn’t the most visually appealing we’ve seen, it is quite user-friendly, with navigation made simple by a few strategically placed buttons.
As a rule of thumb, we found the casino to be rather responsive, however we did notice a little amount of latency while creating our profile for the first time. However, we believe that this was caused by a sluggish Internet connection on our end. Following verification of your email address, you will be able to make your initial deposit and begin playing, and the full signup procedure should take no more than two or three minutes.
Another feature of the mobile casino is that it is completely functioning and can be accessible from practically any mobile device on the market. We noticed the mobile casino to be similar to the desktop version in that it was very quick, and we discovered that the majority of their games could be enjoyed from mobile devices as well.
Brand games
Providers
At the time of writing, Tropicana Casino offers more than 230 different casino table games and video slots, and these come from some of the biggest game developers and software providers in the world including NetEnt, Microgaming, IGT and Gamesys.
The entire online casino website is powered by Gamesys – using proprietary software – and this ensures you can enjoy a fast and hassle-free online gambling experience at all times.
Slots
You’ll find tons of video slots to enjoy at Tropicana Casino, and when we were putting this Tropicana online casino review together we found that among the many casino games on offer, slot games are, by far, the most common at the online casino site.
You’ll find some big-name video slots on offer, one of the most popular of which is currently NetEnt’s Dead or Alive II. This fast-paced, action-packed game offers some of the highest win-potential in history (from a non-progressive jackpot video slot) allowing players to win upwards of 100,000X their stake – and we’ve already seen many players in the forums hitting life-changing wins from this popular video slot!
Live Dealer Games
There is no live dealer casino at the time of writing at Tropicana Casino. If this changes in the future we will update this Tropicana online casino review accordingly.
Roulette
As part of our Tropicana Casino review, we decided to have a look at the Roulette games that were available at the establishment. In terms of the Roulette games on offer, it is fair to say that we are not disappointed, and the games available include 3D roulette, French Roulette, American roulette, Premium American Roulette, Pro Player Roulette – and that’s just a small selection of the Roulette casino table games on offer.
Every one of the Roulette games at Tropicana Casino can be located under its own dedicated tab, and all of the real money Roulette games at Tropicana Casino can also be played on the site’s mobile casino, which is available on both iOS and Android devices. After we finish our Tropicana Casino review, we’ll go into more detail regarding the mobile gambling options available.
Blackjack
Tropicana Casino, like many top real money online casinos, provides a diverse selection of Blackjack games for you to pick from – and, like we saw with Roulette, these games can all be located under the “Blackjack” category, providing quick and simple access.
Among the several real money Blackjack games on offer at Tropicana Casino is Classic Blackjack, Professional Series Blackjack, Common Draw Blackjack, and Blackjack Beyond, to name a few of the possibilities you’ll find.
Table Games
There’s also a wide variety of other casino table games and video poker machines to enjoy. Many of these popular games can be played for as little as $0.50, making it possible for players of all financial backgrounds to participate in the action. If you’re looking to play more than just Roulette and Blackjack, you’ll be pleased to know that Tropicana Casino offers a broad array of other table games – and most of these popular games can even be played for as little as $0.50, ensuring that players of all financial backgrounds can participate in the action!
Poker provides the basis for a lot of these well-known games, and you’ll discover titles like Caribbean Stud Poker, Three Card Poker (including Multi-Hand), Oasis Poker, Texas Hold’em, and Pai Gow – with many of these games being provided by different software companies.
Tropicana Casino also has a variety of video poker machines available, and all of these video poker machines (as well as the casino table games available) can be found in a separate section titled video poker, which is accessible from the casino’s main lobby. Jacks or Better, Deuces Wild, and All American Poker are just a few of the variations available.
Progressive jackpots
At the time of writing there aren’t any progressive jackpot games at Tropicana; this is somewhat surprising, but we imagine it’s solely down to licensing and regulations – one of the hardships of operating within the US market.
About the Team and History
Tropicana Casino is the online casino branch of the popular land-based casino in Atlantic City – also called Tropicana Casino – and it’s been around since 2013, so they’re one of the oldest online casinos operating in the US industry. Tropicana Casino uses online gambling software provided by Gamesys, and they operate solely in New Jersey – so players from other states are, currently, unable to sign-up and register an account.
Tropicana Casino may be a US-facing online casino but they’ve managed to partner up with many of the world’s biggest and most well-known game developers and software providers ensuring that players can enjoy a huge selection of casino games, and when we were writing this Tropicana Casino review we were incredibly impressed with the variety of casino games on offer.
The Tropicana online casino has slowly become one of the country’s most popular online casinos, and we expect to see them continue to rise in popularity.
Complaints and Track Record
Tropicana Casino has a very solid reputation here at Casinomeister – and here’s what a few of our members have been saying about the brand:
Slippery Pete said this: “Hey guys, I wanted to post a couple quick notes on my experience so far with NJ’s new online version of certain, land-based casinos:
Tropicana – First one I deposited at. I think I deposited $25. Requested an $85 ACH withdrawal back to the same account I deposited from on a Tuesday, which was approved and back in my bank account by Friday morning, with no additional documentation required:) Very cool. They even gave me a $35 no deposit bonus when I made the withdrawal.”
Some players also had experience playing in the online casino’s land-based casino – and here’s what Silcnlayc had to say:
“My husband and I loved the Trop, before they updated it. It became a circus..trying to get to the casino takes days from the parking lot..we used to go for years , we started from way back when they had a Ferris wheel on the main floor entrance…then the Trop became a mall, short and sweet…that’s it…
Now we play at the Borgata because of the ease of entrance and location of the casino. You don’t have to walk miles through shopping malls to get to where you wanted to go in the first place, the casino..
And I am not a stuffy person!:lolup: Just hated the way they designed the Trop after the upgrade…awful…
I haven’t been in over 9 months to the Borgata (updating my bath right now with my fun money) and they still send room invites for a whole weekend and I am not a high roller..just average.
I guess it just depends on what you go for and how much trouble you want to go to. to get to what you want to do during your visits!”
However, when Mousey posted the following news report:
“New Jersey’s casino enforcement agency recommended only a one-year license renewal Tuesday for Tropicana Casino and Resort, citing mass layoffs and a litany of customer complaints under the troubled ownership of Columbia Sussex Corp.
The recommendation by the Division of Gaming Enforcement will be considered by the New Jersey Casino Control Commission when it meets Dec. 12 to make a final ruling on Tropicana’s license and the suitability of Columbia Sussex and Chief Executive Officer William J. Yung III as owners.
In closing arguments, the division’s acting director, Yvonne G. Maher, said Tropicana has not met the standard of a “first-class facility” as required by New Jersey casino law.
She contended that Yung and his company were ill-prepared to jump into the country’s second-largest gaming market when they acquired the Tropicana in January as part of a $2.75 billion acquisition of a casino…”
Not all players were happy – as Babs S7262 explained:
“I saw that on the news a couple of days ago. That is such BullSh&^%. I have seen first hand how much money Yung and his partners have put into this establishment. They have 4 separate towers and they have been renovating each tower every year.
I think people like to feel important and the Trop just isn’t like that. For instance….if you go to Caesars Palace in AC or the Borgata…..very stuffy stuck up people…The Trop has a lot of great expensive stores and restaurants , they’re just not stuffy, they are friendly. You guys see how they treat me, I’m a low roller yet I get 2 nights a week free and in a suit to boot!
I hope this place never changes. It will be a sad day if they don’t renew for 5 years. OMG….you should see some of the dumps in AC.”
While it’s clear not everyone loves Tropicana Casino, we receive very, very few complaints about the brand here – and we have no issue recommending the online casino to our readers.
Casino Facts
Founded | 2013 |
Casino representative | |
Affiliate program | Gamesysaffiliates.com |
Is this casino certified at Casinomeister | No |
Payout Time | 48 hrs |
Reverse Time | 0 |
Payout Limits | None |
Weekend Payouts | Yes |
Locks Withdrawals | Yes |