Casinomeister’s PAB hit new highs in September
By Natasa Milojevic, Last updated Apr 9, 2025
Over the past 30 days, Casinomeister’s Complaints department has seen a spike in the number of complaints that came our way. We received a total of 90 cases — two times what we usually handle in a month.
No player deserves a ‘speak to the hand’ treatment, and that’s why our PAB (Player Arbitration Service) team has already resolved about one-third of the total 90 cases and returned over €100,000. Those figures surely stand out, but we expect them to go even higher as we keep on convincing more casinos to do the right thing.
While it’s clear to everyone that complaints are never good news (neither for a casino’s reputation nor players’ nerves), there’s still little something to celebrate. These numbers prove that more and more players are becoming part of what we at Casinomeister have been doing for decades — keeping online gaming a fair, safe, and no-nonsense playing field. That’s definitely something to get excited about.
Natasa has been writing and editing for four years, dipping her toes in different industries to polish her craft.
When she’s not quenching her thirst for shaping sentences, Natasa is often seen dissecting online gambling platforms — looking in every nook and cranny to ensure players always know what they’re signing up for before they give a casino a spin.
An introvert by nature, she prefers the quiet company of her cacti, often staring at them to ensure they thrive — just like the content she produces.
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