withdrawal request issue Leon Bet

[Ele1233]

I'm having a lot of trouble withdrawing money from Leon Bet. I've made several unsuccessful requests. I've complained several times and every time the attendant tells me that the system is having problems or that there is a large flow of withdrawals. Can anyone help me?

 

[maxd]

Hello,

If you'd like us to look into this for you you're welcome to use our complimentary Player Arbitration (PAB) service. With a PAB we contact the casino on your behalf with the hope of discussing, and resolving, your issue with them.

If you want to proceed with that here's a guide to steer you through the PAB submission: How to submit a Player Arbitration (PAB) Ticket - Casinomeister Forum

If you do proceed please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.

Regards,
Max Drayman
Head of Dispute Arbitration & Player Complaints (PABs)

 

[conker]

There is very little information about this casino at the forum, which can be a bit of a red flag in itself. They are in the Grey Zone, review here, which is probably due to the fact that we know so little about them. I see their TrustPilot review score is 2.9 with lots of complaints in the customer reviews.

They are Curacao-licensed, which doesn't really suggest you are well protected. You might be wise to follow Max's advice here and submit a PAB.