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New Review Wishmaker Casino

Wishmaker Rep said:
Hello everyone,

My name is Rickard and I will be the official rep for Wishmaker.

If you should have any questions or feedback, I will do my best to try and answer any queries you may have.

The situation with sapit222 has now been resolved.

Going through the gameplay history I was able to see that one of our automatic triggers was activated.

I look forward to hearing your feedback regarding our site and wish you all a happy new year.

Kind regards

Rickard
Click to expand...

Thank you for the response. Does this mean that sapit22 will now be able to withdraw his winnings?
 
Wishmaker Rep said:
Yes that is correct, funds are now available on his player account and he can request a withdrawal if he wishes to.
Click to expand...

So that is all you will tell us about what happened? That one of the automatic triggers was activated.
You are almost pointing him out as a bonus abuser anyway even though you must be able to see that he wasn't doing anything wrong.

I also would like you to have a little lesson about bonus abuse with your Swedish guy in support :)
 
Tirilej said:
So that is all you will tell us about what happened? That one of the automatic triggers was activated.
You are almost pointing him out as a bonus abuser anyway even though you must be able to see that he wasn't doing anything wrong.

I also would like you to have a little lesson about bonus abuse with your Swedish guy in support :)
Click to expand...

I suspect he can't tell us what that trigger was as it could be open to abuse if people had that information.

Sapit22 - enjoy your winnings, spend it wisely and enjoy! I am chuffed that it all worked out for you in the end :)

There is also something wrong with the site, free daily spins keep duplicating!
 
greylady said:
I suspect he can't tell us what that trigger was as it could be open to abuse if people had that information.

Sapit22 - enjoy your winnings, spend it wisely and enjoy! I am chuffed that it all worked out for you in the end :)

There is also something wrong with the site, free daily spins keep duplicating!
Click to expand...

I don't think so. I suspect it was triggered by him getting errors. Of course they maybe can't say that either because we all want an error free place that works perfectly to play on :)

I'm happy he got paid but I'm not happy if people suspect that he is an abuser who just got paid because of this forum. It's clear he wasn't abusing anything.He was just lucky.
 
There are plenty errors about on the site and it's not the best to navigate either, don't like the set up but maybe that is my personal preference.

Chat were far from helpful and the limited available hours (12.00 - 21.00), which is outside of when most people play.

The site keeps trying to credit me with more daily free spins that it should.

E-mail address doesn't work.

Couple the above with more dead spins than I could swing a stick at, it has to be the most boring slotting session I ever had and that says something :laugh:
 
@greylady Which email address are you referring to? the one for customer services? I will look into the daily free spins as well and get back to you regarding that.

@Tirilej When it comes to sapit22 I cannot discuss the specific details of his query but i can say that we could resolve it quickly once we went through the data. What was the name of the support agent you spoke to? and why was he in need of schooling?

Kind regards

Rickard
 
Wishmaker Rep said:
@greylady Which email address are you referring to? the one for customer services? I will look into the daily free spins as well and get back to you regarding that.

@Tirilej When it comes to sapit22 I cannot discuss the specific details of his query but i can say that we could resolve it quickly once we went through the data. What was the name of the support agent you spoke to? and why was he in need of schooling?

Kind regards

Rickard
Click to expand...

I just hope others don't get caught out and not paid because of the same triggers.

His name is Albin and the responses he had to in which way Sapit had abused your bonuses was way out. I suggest you get the chat transcript translated so you can read for yourself.
I did send him an email too. I maybe shouldn't have done that but sometimes I react a bit too fast.

I maybe didn't say it so Welcome to Casinomeister :thumbsup:
 
Wishmaker Rep said:
@greylady Which email address are you referring to? the one for customer services? I will look into the daily free spins as well and get back to you regarding that.

@Tirilej When it comes to sapit22 I cannot discuss the specific details of his query but i can say that we could resolve it quickly once we went through the data. What was the name of the support agent you spoke to? and why was he in need of schooling?

Kind regards

Rickard
Click to expand...

I think it was [email protected], deleted the e-mails now so can't check.
 
To anyone not sure, Sara means Wishmaker should sack their incompetent rude staff, stop being accusatory, that she has impulse-control issues & that she welcomes them to CM :D

Happy New Year!
 
Thanks alot for the feedback!

Will share this feedback with our customer services team and thanks for the warm welcome here as well :)

And I will be keeping a very close eye on those triggers now as well.

Thanks again for the feedback!

Kind regards

Rickard
 
This thread terrifies me to even attempt to play here. Folks balances disappearing and so called triggers when its pretty clear he was just playing slots and there was no reason to remove anything. What about all the people who dont know about forums and reps? The live chat was calling him a bonus abuser. Most people would be screwed out of the money.

And the rep doesnt even explain what is happening, just something got triggered. Well sorry but thats a very scary security system you have there.
 
Last edited:
Tirilej said:
I just got a response to the email I sent. They told me that the issue now was back at their bonus department again :eek2:
They couldn't discuss it with me though. (I never asked them to).

A bit funny since he was paid early yesterday:p
Click to expand...

Sadly i think they have a communication problem with all of the employes (too few or too many?)... :(
I still get replies about the issue, my money, the verification etc... :what:

Just now i got an email about my withdrawal request... saying it was approved early yesterday? :what:

I hope its just couse of the many holidays.
 
I can never figure all this bonus stuff out, even after all these years. My mind just wont go there for some reason. I always keep thinking bonus abuse is when you ask for too many bonuses. And then I read all this sophisticated ways and happenings. :eek2:
 
bebo67 said:
I can never figure all this bonus stuff out, even after all these years. My mind just wont go there for some reason. I always keep thinking bonus abuse is when you ask for too many bonuses. And then I read all this sophisticated ways and happenings. :eek2:
Click to expand...
Then skip the bonus and play with your own funds - like me. It always seems like most people assume bonuses are obligatory - they aren't. And playing without them is pretty much stress free. I opened an account there (
You do not have permission to view link Log in or register now.
), deposited 50, played some - won 100, and cashed out no problem, no questions asked, had my funds in less than 12 hours.
 
Casinomeister said:
Then skip the bonus and play with your own funds - like me. It always seems like most people assume bonuses are obligatory - they aren't. And playing without them is pretty much stress free. I opened an account there (
You do not have permission to view link Log in or register now.
), deposited 50, played some - won 100, and cashed out no problem, no questions asked, had my funds in less than 12 hours.
Click to expand...

Congratz for your Win :p:cheers: izi doubled Money.
 
Casinomeister said:
Then skip the bonus and play with your own funds - like me. It always seems like most people assume bonuses are obligatory - they aren't. And playing without them is pretty much stress free. I opened an account there (
You do not have permission to view link Log in or register now.
), deposited 50, played some - won 100, and cashed out no problem, no questions asked, had my funds in less than 12 hours.
Click to expand...

So you're saying that it's fine if casinos have rules that are difficult to understand and if we are too stupid we shouldn't use bonuses?
Wouldn't it be better if they were clear and easy to understand.
 
Tirilej said:
So you're saying that it's fine if casinos have rules that are difficult to understand and if we are too stupid we shouldn't use bonuses?
Wouldn't it be better if they were clear and easy to understand.
Click to expand...
Nope - I didn't say anything like that. What I said was if you don't want to stress out on bonus rules, wagering requirements, etc., then just don't use them. :D
 
Casinomeister said:
Nope - I didn't say anything like that. What I said was if you don't want to stress out on bonus rules, wagering requirements, etc., then just don't use them. :D
Click to expand...

I don't use them either.
I don't like casinos that don't have clear rules or specify things though. We have several accredited that are trapping their players, or could use their rules as traps, so I do bother with bonuses that way.

This casinos bonus rules are fine though.
 
I bit the bullet and deposited £50 in Wishmaster. I never went below my deposit but the system is refusing my withdrawal request.

This is why I hold back from depositing at casinos that Casinomeister put forward as a viable place to play at these days. I always wait for favourable feed back. Be it slots or a new Casino.
Maybe I was too hasty this time? Only my 4th place that have tried over more than a year due to trusting the feed back in here
 
I now find myself locked out of my account. Live chat is not working even though I am in "position 1" and an automated message asks me to leave my email address so they can contact me at some point.
I never touched the bonus money and requested a withdrawal of £250. I'm awaiting a response from their Rep in here too.
 
Wishmaker Rep said:
Hi there Colin,

Just sorted this out for you, and your bonus is now removed and you can request a withdrawal.

Please get back to me if you have any further questions.

Cheers!

Rickard
Click to expand...

Thank you Richard. Your live chat was very helpful and dealt with my issue very well ( Melanie) It appears I needed to delete cookies and Cache ( It does work in some instances) as well as sign in using my email address as apposed to my username. So all is good now at my end :)
 
robby811 said:
I was going to post that :D :p May be a Reason just to sign up for that :D
Click to expand...

Go sign up and be sure to get Melanie's number for me :P

My withdrawal is already on its way to me so thank you Richard and Wishmaker Casino. I found the site easy to navigate with loads of the providers that I like and no issues with lag or time outs. It also reminds me of Casumo.
 
pinnit2014 said:
Well, tried to create account and told I am self excluded? Which I am not - just been into Guts and Rizk and they’re working perfectly fine. :what:
Click to expand...

haha that happens only when you have won too much #remember your words saying to me :p

geordiecolin said:
Go sign up and be sure to get Melanie's number for me :p

My withdrawal is already on its way to me so thank you Richard and Wishmaker Casino. I found the site easy to navigate with loads of the providers that I like and no issues with lag or time outs. It also reminds me of Casumo.
Click to expand...

Why no thanks to Melanie ???
 
Hi there pinnit,

Could you send me a PM with your username or email that you are using at these sites? and I will look into this for you.

Kind regards

Rickard
 
Of course SpinUK :) sent them a message regarding your account yesterday and still awaiting a reply back.

Will get back to you ASAP.

Kind regards

Rickard
 

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