hobobiker
Dormant account
- Joined
- May 4, 2007
- Location
- Manchester UK
this is WH Terms & Cs
25 Match Bonus For Existing Players
We really appreciate your loyalty to the William Hill Casino, so in June we're offering all returning players a free 25 cash bonus. To claim :
Login to any of our download casinos
Make your first chip purchase of at least 25
We will then immediately match your purchase by crediting your account with an additional 25 bonus.
That's 25 free cash for all existing players - Download Now
How Many 25 Match Bonuses Can I Receive?
For as long as you play in the William Hill Casino you will be eligible to receive one match bonus each period.
Note - until you have met the bonus wagering requirement, you will not be able to withdraw any winnings from your casino account.
Promotion Terms And Conditions
General promotion terms and conditions apply
Match Bonus is available June 1st, 00:01
The monthly match bonus offer applies to the download casinos only. Ecash dollar casino does not qualify
To cash out the bonus you must wager an aggregate total of 500 for the 25 match bonus
Due to a dramatic increase in the number of players abusing our bonuses, it is with great reluctance that players from China, Malaysia, Poland, Portugal or the Ukraine will no longer be eligible for this bonus
To qualify for the match bonus you must have previously received your new player bonus in a previous calendar month
To qualify for the match bonus you must make a single chip purchase in the Casino of at least 25. Multiple chip purchases totalling 25 or more will not qualify for bonus cash
and my query below.......
i cant figure it out ......do they want my money? ...bet they dont get any loyal customers ....wonder why?
Hi
As a new player if I dont want the 50 sign up bonus .when can I claim the 25. match bonus?
Because you are saying that I must deposit 50 first before I can claim the 25.monthly bonus?
What if I do not want to deposit 50? Am I then excluded from ever claiming the 25 monthly bonus?.
Mr Hobo
.
Discussion Thread
Response (Aslihan S)
27/05/2007 01:15 PM
Dear Mark,
Thank you for your e-mail.
We have investigated your query and found that you have not received the
25.00 monthly bonus at William Hill Casino because you have not yet claimed
the sign-up bonus. To be able to do that, you need to make a single chip
purchase of 50.00 or more in the downloaded casino. We will then
immediately match your purchase by crediting your account with an additional
50 bonus and the following months you will be able to receive 25.00
monthly bonus in the downloaded casino.
............................................................................................................................................
Hi
so unless i deposit 50 in one go i will never be able to claim the 25.00 monthly bonus. ..plus i deposited 60 in one day but
because i did not transfer (or purchase as you call it ) from the sportsbook to the casino more than 50.00 yhen i still cant qualify for the bonus??????? its bizzare ...why do i have to deposit money and then purchase chips for the casino???? .............this sounds like bull to me ....just like your T&cs ..........liars .....liars .....bums on fire .....
mr Hobo.
.......................................................................................................................................................
Discussion Thread
Response (Aslihan S)
29/05/2007 02:27 PM
Dear Mark,
Thank you for your e-mail.
As explained in our T&Cs because you have not yet claimed
the sign-up bonus of 50.00 you are not eligible to claim the 25.00 monthly bonus,
and yes you did make a deposit of 60,00 in one day but you did not make a single chip purchase of 50 or more to qualify for the new player bonus.
................................................................................................................................................................
25 Match Bonus For Existing Players
We really appreciate your loyalty to the William Hill Casino, so in June we're offering all returning players a free 25 cash bonus. To claim :
Login to any of our download casinos
Make your first chip purchase of at least 25
We will then immediately match your purchase by crediting your account with an additional 25 bonus.
That's 25 free cash for all existing players - Download Now
How Many 25 Match Bonuses Can I Receive?
For as long as you play in the William Hill Casino you will be eligible to receive one match bonus each period.
Note - until you have met the bonus wagering requirement, you will not be able to withdraw any winnings from your casino account.
Promotion Terms And Conditions
General promotion terms and conditions apply
Match Bonus is available June 1st, 00:01
The monthly match bonus offer applies to the download casinos only. Ecash dollar casino does not qualify
To cash out the bonus you must wager an aggregate total of 500 for the 25 match bonus
Due to a dramatic increase in the number of players abusing our bonuses, it is with great reluctance that players from China, Malaysia, Poland, Portugal or the Ukraine will no longer be eligible for this bonus
To qualify for the match bonus you must have previously received your new player bonus in a previous calendar month
To qualify for the match bonus you must make a single chip purchase in the Casino of at least 25. Multiple chip purchases totalling 25 or more will not qualify for bonus cash
and my query below.......
i cant figure it out ......do they want my money? ...bet they dont get any loyal customers ....wonder why?
Hi
As a new player if I dont want the 50 sign up bonus .when can I claim the 25. match bonus?
Because you are saying that I must deposit 50 first before I can claim the 25.monthly bonus?
What if I do not want to deposit 50? Am I then excluded from ever claiming the 25 monthly bonus?.
Mr Hobo
.
Discussion Thread
Response (Aslihan S)
27/05/2007 01:15 PM
Dear Mark,
Thank you for your e-mail.
We have investigated your query and found that you have not received the
25.00 monthly bonus at William Hill Casino because you have not yet claimed
the sign-up bonus. To be able to do that, you need to make a single chip
purchase of 50.00 or more in the downloaded casino. We will then
immediately match your purchase by crediting your account with an additional
50 bonus and the following months you will be able to receive 25.00
monthly bonus in the downloaded casino.
............................................................................................................................................
Hi
so unless i deposit 50 in one go i will never be able to claim the 25.00 monthly bonus. ..plus i deposited 60 in one day but
because i did not transfer (or purchase as you call it ) from the sportsbook to the casino more than 50.00 yhen i still cant qualify for the bonus??????? its bizzare ...why do i have to deposit money and then purchase chips for the casino???? .............this sounds like bull to me ....just like your T&cs ..........liars .....liars .....bums on fire .....
mr Hobo.
.......................................................................................................................................................
Discussion Thread
Response (Aslihan S)
29/05/2007 02:27 PM
Dear Mark,
Thank you for your e-mail.
As explained in our T&Cs because you have not yet claimed
the sign-up bonus of 50.00 you are not eligible to claim the 25.00 monthly bonus,
and yes you did make a deposit of 60,00 in one day but you did not make a single chip purchase of 50 or more to qualify for the new player bonus.
................................................................................................................................................................