Online casinos should have 24hr full support staff. If the Casino is open 24hrs, there should be a head cashier/manager that can handle issues with problems. We all know the general support staff after the bosses go home can only handle so much. B&M casinos staff around the clock no matter how dead or how busy the casino is. Online casinos have the luxury of having the ability to staff a person or 2. Have you had an issue over the weekend that cant be handled by management? Have you had a deposit problem that cant be handled till the cashier is in? The scenarios go on and on.
Its absolutely absurd that all issues are not able to be handles 24hrs a day. Now even though I ask the question, I think I know the answer. It has become the norm for online casinos to only staff for business hours. This structure certainly equates to more income. Having a cashier over the weekend or at night time would allow more people to cash out, have their withdrawals processed timely, and this would decrease the amount of people blowing their balances back or reversing their withdrawals.
Its absolutely absurd that all issues are not able to be handles 24hrs a day. Now even though I ask the question, I think I know the answer. It has become the norm for online casinos to only staff for business hours. This structure certainly equates to more income. Having a cashier over the weekend or at night time would allow more people to cash out, have their withdrawals processed timely, and this would decrease the amount of people blowing their balances back or reversing their withdrawals.