Why NO 24/7 Cashier Services Online??

[Diane]

Brick and Mortar casinos have cashiers 24/7. You can get cash, get a check, get a wire, get help, get credit, etc.....

I don't understand why the high volume online casino sites don't have 24/7 staffing in their accounting department to process and approve withdrawals and new account registrations all the time.

Its a round the clock business. Yes, I fully understand that the B&M banks only work on bank/business days -- but lots can be done behind the scenes by casinos so that when Monday morning hits all cylinders are firing and and processing gets done lightning fast. Get the prep done and then use the Monday through Friday banking hours for what needs to be done externally.

If they can accept deposits 24/7 no reason they can't process withdrawals 24/7 either and have it already for when the bank opens.

FWIW, my random thoughts on a frustrating Friday night. Withdrawals pending at several sites from play the last two days, but nothing will be done until Monday earliest.....

Diane

 

[3mptyseat]

Brick and Mortar casinos have cashiers 24/7. You can get cash, get a check, get a wire, get help, get credit, etc.....

I don't understand why the high volume online casino sites don't have 24/7 staffing in their accounting department to process and approve withdrawals and new account registrations all the time.

Its a round the clock business. Yes, I fully understand that the B&M banks only work on bank/business days -- but lots can be done behind the scenes by casinos so that when Monday morning hits all cylinders are firing and and processing gets done lightning fast. Get the prep done and then use the Monday through Friday banking hours for what needs to be done externally.

If they can accept deposits 24/7 no reason they can't process withdrawals 24/7 either and have it already for when the bank opens.

FWIW, my random thoughts on a frustrating Friday night. Withdrawals pending at several sites from play the last two days, but nothing will be done until Monday earliest.....

Diane

Bc they make the bulk of their business serving a marketplace that has no where else to safely go, and has no choice but to wait. They are doing so with some of the tightest play out there for a respectable joint as well. And my hypocrisy knows no limits, bc as I sound off, I must admit, I have dumped $400 plus into their group tonight... with complete knowledge it would be monday if I was lucky. And also with the knowledge that I have been running so bad there for months. But what r my choices? Drive 42 miles to the B and M? Too many adult beverages. Play at a level 11? Can't like my odds for a cashout there with in a week. Play at a Vegas Tech thats accredited? I did, didn't work there either. But thats the situation we got @the moment...