Question...
You 'win' a bonus round on a multi-line slot and as you go to play one of the four bonus rounds there's a glitch and it doesn't work. You log out and in again yet the bonus game is gone. You complain to the casino, they admit there was a fault their end and they offer you an amount for all your 'trouble' and 'waiting around'.
Stake was 50p and the game was Jurassic Island. Playing the bonus round on this slot before and with that stake had you winning £14 at worst and over £60 at best...(although the potential winnings are huge in this slot).
Casino offers you £5, you ask for management intervention and he offers maximum £20.
Fair ?
You 'win' a bonus round on a multi-line slot and as you go to play one of the four bonus rounds there's a glitch and it doesn't work. You log out and in again yet the bonus game is gone. You complain to the casino, they admit there was a fault their end and they offer you an amount for all your 'trouble' and 'waiting around'.
Stake was 50p and the game was Jurassic Island. Playing the bonus round on this slot before and with that stake had you winning £14 at worst and over £60 at best...(although the potential winnings are huge in this slot).
Casino offers you £5, you ask for management intervention and he offers maximum £20.
Fair ?