I was playing 25 hand video poker at 0.01euro bet 5, for a total bet at 1.25 euro each game.
I press the "bet max" followed by "deal" button. However suddenly in one
game I was betting 1euro nomination for a total bet of 125 euro!
I first saw this after the game where I was not able to play again because I
had too little cash. That single game costed me 70 (had to discard all in dueces wild, worst hand you can get).
Customer support said I had clicked the nomination bet to 1$, however this would have taken over 10 clicks, which is impossible. BUT at lowest nomination (0.01) if you press the 'decrease nomination' icon it will actually
roll over to the maximum! So there is a slight chance I maybe hit this button by mistake which is the only logical explanation. I have played VP for 1000+ hours and I am pretty accurate with the mouse though.
Of course CS could do nothing as expected (I could have been lucky on the hand though). But now you are warned that the nomination increase/decrease is cyclic.
Zoozie
I press the "bet max" followed by "deal" button. However suddenly in one
game I was betting 1euro nomination for a total bet of 125 euro!
I first saw this after the game where I was not able to play again because I
had too little cash. That single game costed me 70 (had to discard all in dueces wild, worst hand you can get).
Customer support said I had clicked the nomination bet to 1$, however this would have taken over 10 clicks, which is impossible. BUT at lowest nomination (0.01) if you press the 'decrease nomination' icon it will actually
roll over to the maximum! So there is a slight chance I maybe hit this button by mistake which is the only logical explanation. I have played VP for 1000+ hours and I am pretty accurate with the mouse though.
Of course CS could do nothing as expected (I could have been lucky on the hand though). But now you are warned that the nomination increase/decrease is cyclic.
Zoozie