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Voodoodreams!!

Pls can someone help me? Voodoodreams is not a fair casino. I don't know what to do

  • Yes i know what to do

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  • I hope you will solve this problem

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owen5799

Dormant account
Joined
Jun 21, 2019
Location
Netherlands
Yesterday i was playing at voodoodreams casino. I deposited 20 euro and got 10 euro as bonus. I was playing roulette and after a while i wanted to withdraw my amount. Than the wagger of 400 euro was not done yet. It said i was on 250. Here comes the wird thing. I was playing for a while with high amount. When i was on 1100 the wagger still wasn't completed. So i did talk to the support team and they said that there was something strange going on. When i was on 700 the wagger was completed and i withdraw 500. Than i deposited 20 euro again with 10 euro bonus and the same thing happend.. When de wagger was finaly done i withdrawed 700. Than i got an email this morning. That they wont pay me out because with the bonus i cant bet more than 5 euro. So they gave 40 euro back to my account and they wont pay me the 1200 i earned. What do i have to do because something is not right here?? ( i have screenshots of the email but i cant upload it)

Ps: at 25th of januari 2019 they rejected more than 60 of my bets in 2 hours. But almost onlt when i should have won. I should have earned a few thousand euro's here. Also they lied about all of it. And everytime i did got another story of them. Also they're doing nothing with it(this happends to a lot of people, you can find it on google).

( i've got many screenshots and screenclips of it but i can't upload it)

Plss can someone help me? Voodoodreams is not a fair casino.
 
If you bet more then their 5€ max bet, as described in their terms, they are in their right to do so.
 
Hi owen,

Always a bummer, when it happens mate. However it is very normal that max bet is 5€ when playing with bonus. Most casinos have that rule. Unofrtunately you probably have to take this as a learning experience, even though it sucks!
 
You can contact their CM rep to see if he can assist: https://www.casinomeister.com/forums/members/erik.34596/

Did you read the terms?

upload_2019-6-22_11-42-3.webp


TBH, I cannot see any fault from the casino. If you use a bonus, you HAVE to play by their rules. Simple!
 

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