And another one comes forward....
So now someone else comes forward sharing the same outcome because he questioned their loyalty program.....
Is anyone else starting to see a pattern here? Not only is it humiliating it is out right disgusting to see this happen. I find it disgusting and unreal and I can't even play at VS. I really think that A LOT more people should be looking into this, not just Dan. This happening to 1 loyal customer is a mistake but this happening to more than 1 is a PROBLEM.
When they quote a law as their reasoning to do this and cannot even let you know what law it is should be sending up red flags every where. I don't care how big an establishment is, losing players no matter how much they deposit, win or lose, is going to hurt them in the long run. This thread isn't publicity any casino would want.
@Nate-Are you F'N kidding me-you put limits on your account and Jon still closed your account for "suspecting" you have a problem? I don't even know how to reply to that I am so pissed. That right there shows you DON'T have a problem. The higher ups in this company need to looking into this, because as we can see, this isn't an isolated incident.
I will tell you all this, I can't play here because I reside in the USA but if and when the time comes and I would be allowed to play there, I won't. I don't like what they are doing here, to me it is unethical and abuse of power. Unless Jon comes here and publically says he is sorry and was WRONG, this place is right down there with the Virtual Group on the list of bottom feeders in my book.
Lori
So now someone else comes forward sharing the same outcome because he questioned their loyalty program.....
Is anyone else starting to see a pattern here? Not only is it humiliating it is out right disgusting to see this happen. I find it disgusting and unreal and I can't even play at VS. I really think that A LOT more people should be looking into this, not just Dan. This happening to 1 loyal customer is a mistake but this happening to more than 1 is a PROBLEM.
When they quote a law as their reasoning to do this and cannot even let you know what law it is should be sending up red flags every where. I don't care how big an establishment is, losing players no matter how much they deposit, win or lose, is going to hurt them in the long run. This thread isn't publicity any casino would want.
@Nate-Are you F'N kidding me-you put limits on your account and Jon still closed your account for "suspecting" you have a problem? I don't even know how to reply to that I am so pissed. That right there shows you DON'T have a problem. The higher ups in this company need to looking into this, because as we can see, this isn't an isolated incident.
I will tell you all this, I can't play here because I reside in the USA but if and when the time comes and I would be allowed to play there, I won't. I don't like what they are doing here, to me it is unethical and abuse of power. Unless Jon comes here and publically says he is sorry and was WRONG, this place is right down there with the Virtual Group on the list of bottom feeders in my book.
Lori