A lot has been said here, and due to personal circumstances surrounding my health I have not been active on the forum other than to view what's been said.
I have reviewed the many comments, some of which asking bizarrely personal questions, and some making rash assumptions. I'll however address a few of the points, so the format of this shall be a bit odd - lets jointly blame the oramorph and the sarcoma.
My sons bank have confirmed to him that none of their terms and conditions have been breached by him allowing me access to his account, bank card nor the funds deposited to Video Slots, provided he accepted responsibility for any and all transactions that took place as a result of the sharing by him with me of his details.
I upon winning big with Videoslots, prior to me being aware there were any issues with my withdrawal opened an account with their sister site
Mr Vegas and deposited cumulatively £2000, from MY bank card registered fully in my name. My accounts with both sites have now gone through their full verification process, and I have had confirmation that a manual payment of the remaining balance that is stuck in Mr Vegas and has been since the account was restricted has been requested from the payments team, we will see. This is for the value of £1980.
The transactions between both sites will I have no doubt be traceable to one IP, and one device - meaning both transactions were initiated by the same person IE me, the casino account was not shared.
I have provided extensive verification documentation, even above and beyond what's been requested. Including (not necessarily extensively, as forgive me but I may have forgotten some), my driving license and passport, me holding my driving license, my sons letter of consent, a photo of my son holding said letter of consent, my bank statement, a second accounts bank statement, proof of the transaction with Mr Vegas coming from the card number ending ****, proof of ownership of the card number ending ****, and a declaration of some sort of which I can't remember the name but to do with responsible gambling IE me providing my profession, income and whatnot.
My son is not a minor. My son is not a problem gambler. However these facts should hold no relevance. The money although yes was his, I was authorised fully by him to transact with the website in my own right, as has been confirmed by provision of a letter of consent. The money was considered by him to no longer be his the moment he gave me consent and the transaction was initiated. He has since had returned to him the £4000 deposits, so he is in fact better off than he thought he would be. As however I have said, if they were to decide to make it payable solely to me, to my son, or to an account we hold in joint names i truly would not care in the slightest. Just that payment of the outstanding funds is received by either and/or both of us.
I have now had confirmed that the winnings totalling some £41k+ have been confiscated, as I didn't comply with their terms and conditions. Upon requesting advice from them as to which terms have not been complied with, their live chat produced a screenshot of the exact area of the terms that
@Waxman shows above. This however relates SOLELY to payments being made directly or indirectly by credit card - no implicit disallowance of use of a 3rd parties payment method. Having requested assistance from my counsel in reviewing the terms, they are wholly unable to highlight a section that attests to any wrongdoing on my part, nor on that of my son.
I'm not questioning however that they disprove of this practice. This was shown by the email I advised earlier in the thread that they sent on 25/09 (after both deposits, and my initial requesting of the withdrawal) that although the 3rd party documents were approved and my account was verified, if I continued using 3rd party transactions it may result in permanent closure of my account. This was also after I had transacted with their sister site with a payment method in my name.
I've indirectly been in touch with both the ITV and Channel 4. Have indirectly had contact with researchers from two high profile TV shows, one respectively from each network. I have indirectly provided them with a firm overview of the events, and a copy of all relevant terms within VS's T&C's with the name redacted and been advised that given my health and the high value outstanding, there is a strong possibility of either my story or me directly featuring on air if I don't receive a favourable outcome or I decide to proceed with media engagement further regardless. I've also had contact with news outlets, the press and social media pages. They have been sent a detailed run through of what's happened by an agent of me so as to ensure no link to this, as well as all relevant sections of the websites terms and conditions with their name redacted again so as to ensure no link to this.
@Team.Videoslots the ball is firmly in your court. I have recourse through the media in the uk. causing drastic damage to your public image. Direct recourse is with IBAS potentially, or my counsels willingness to engage with a Maltese legal team to pursue this through the courts should the decision by IBAS a) not go in my favour or b) you not consider payment of the funds requested against their decision due to it being above £10000. as far as I am concerned, your terms and conditions are clear on this, in absence of any mention that third party transactions are a breach. If you wish to continue confiscating funds on this basis, I would strongly advise making the number of versions of your terms and conditions 20, and including PRECISE confirmation that third party payment methods are a clear breach of terms and conditions. This, as far as I can see, is not present.
I have access to the means to pursue this to its fullest, and wholly intend to do so.
I've linked your CEO and a couple of other executives in comms relating to this issue, but I would strongly advise you advise your PR or press teams of the potential shitstorm that is to come from involvement of UK based consumer affairs and daytime television shows with two of the largest television channels here, and further outlets of consumer media.
As it is clear this service will be of no further help, there will be no further interaction from me with comments made on this thread, until such time a firm resolution is met, should I not be restricted in communication as part of any settlement made.