Hi . I have been asked to verify my account at Guts casino when making a withdrawal. this has been a real nightmare. Guts want me to verify my Revolut card - ( this is The Only card I have deposit from in Guts ) this Card Is a virtual card so its not a signature on it . They asked me to send a bank statement , but when I did they asked me for a card verification. then they told me that this was not Good enough ( even though I uploaded this as a PDF file ) and asked me for another bank statement . I keep sending them the documents - but they keep rejecting my document and give me stupid answers - like they can’t read it . ( PDF files )
Has anyone experienced this with Guts ?
And how can I get my money . ? I have been sending them documents for 2 weeks now and still they just keep rejecting it .
Anyone know how to deal with this !?
Regards
Silje
Has anyone experienced this with Guts ?
And how can I get my money . ? I have been sending them documents for 2 weeks now and still they just keep rejecting it .
Anyone know how to deal with this !?
Regards
Silje