Baptism by Fire - success VeraJohn Casino giving it a go

[PaaskeDenmark]

I have used Skrill to withdraw many times. It is not available as a selection on the cashiers page but I was told to send an email with a withdrawal request to the support staff with my Skrill account details. The money has always been processed within 30 minutes.

Thanks mate I know that was also what I wrote if you read my post I just find it very annoying when all other Casinos has withdrawal to Skrill and E-Wallets available in their Cashier and only Vera & John does not

 

[Vera&John]

Hi The Viking,

I will see what I can do for you and will come back to you and let you know.

Best Regards
Rupert
Vera&John

Hi The Viking,

Please send me your email address and I will ask one of our CRM agents to get in touch with you.

 

[Vera&John]

I like Veraandjohn, but being from Denmark only a small selection of IGT games are available. Any chance that Netent games will become available to us?

Hi QueenBee
We are actively looking at adding new game providers to the Danish site. We will definitely be adding more games in the coming months and will be continuing a more frequent roll-out thereafter. We have some exciting plans in the pipeline for our Danish players and look forward to being able to announce them to you very soon. Please send me your email address so that we can keep you updated when new games and providers are launched. Thank you once again for your feedback.

 

[Vera&John]

Really really thank you, at least you are giving me the hope!
If you want i could give you my mail so you could locate my account.
Luca

Hi Luca,

I have received feedback in regards to your query. We would love to be able to offer players in Italy access to our casino site and large gaming portfolio. There are however legal restrictions in place in Italy which prevents Vera&John from being able to open a gambling site to Italian players without first obtaining a licence. In the future, we hope to be able to allow Italian players to play on a specially designed and licensed Vera&John Italian site. Please send us your email address to keep on file and we'll notify you when we are ready to go live to the Italian market.
We look forward to welcoming you back to our casino soon.

 

[dunover]

My cash out accepted Sunday has not arrived back to my debit card as of Tuesday which usually happens if I get paid out on a weekend.
Hopefully tomorrow then....

 

[spintee]

My cash out accepted Sunday has not arrived back to my debit card as of Tuesday which usually happens if I get paid out on a weekend.
Hopefully tomorrow then....

Same as sunday afternoon, Normally 2 days from any other site, (coral) I withdraw other day and was in my bank less than 24rhs, I have hadi it t to go in on the 3rd day often but also seen it can go in afternoon as well
UPDATE:: I just had a payment go in from guts, Now waiting on VJ & a skrill payment to complete my withdraws

 

[spintee]

My cash out accepted Sunday has not arrived back to my debit card as of Tuesday which usually happens if I get paid out on a weekend.
Hopefully tomorrow then....

Mines in 30/4, So is a skrill payment that I was worried about due to reading some bad reviews,

 

[Vera&John]

Yes, thanks. I'm aware of those, but do you offer an actual DEPOSIT limit?

Hi Dunover,

Responsible Gaming is of utmost importance to us. Vera&John is operated under an LGA licence and thus the reason why we display the LGA-required gaming limits, which include Session Limit, Loss Limit and Login Limit. (

You do not have permission to view link Log in or register now.

)

Our default deposit limits are as follows although they do differ slightly per market/region:
Per transaction: 500 (EUR, GBP, USD)
Daily Deposit: 700 (EUR, GBP, USD)
Monthly Deposit: 2,000 (EUR, GBP, USD)

You'll notice these limits are in fact tighter than most online casinos, due to the priority we place on responsible gaming. These limits can however be adjusted upon the player’s request via contact with our customer support team and following the player verification process.

If you send me your email address and confirm where you reside, I will gladly send you specific deposit limits for your region.

Regarding your query around your withdrawal, bank card withdrawals usually take between 3 to 5 working days, depending on the time the withdrawal was approved, your location and your card company/bank. This information should be visible on your account withdrawal page.

I hope this answers your questions and we look forward to welcoming you back at Vera&John Casino.

 

[spintee]

Just had another deposit & made a small withdraw, payment went from waiting to accepted in about ten minutes, If this means its been sent than I serious take my hat of to them, Games running smooth, clean and fresh look to the site, easy navigation, Good bonus system (fun) but wager on spins ,

I can see my self being a all time player here, keeps me away from MG, I do like them but if on same platform I get drawn into them to quick

thank you VJ

 

[dunover]

Hi Dunover,

Responsible Gaming is of utmost importance to us. Vera&John is operated under an LGA licence and thus the reason why we display the LGA-required gaming limits, which include Session Limit, Loss Limit and Login Limit. (

You do not have permission to view link Log in or register now.

)

Our default deposit limits are as follows although they do differ slightly per market/region:
Per transaction: 500 (EUR, GBP, USD)
Daily Deposit: 700 (EUR, GBP, USD)
Monthly Deposit: 2,000 (EUR, GBP, USD)

You'll notice these limits are in fact tighter than most online casinos, due to the priority we place on responsible gaming. These limits can however be adjusted upon the player’s request via contact with our customer support team and following the player verification process.

If you send me your email address and confirm where you reside, I will gladly send you specific deposit limits for your region.

Regarding your query around your withdrawal, bank card withdrawals usually take between 3 to 5 working days, depending on the time the withdrawal was approved, your location and your card company/bank. This information should be visible on your account withdrawal page.

I hope this answers your questions and we look forward to welcoming you back at Vera&John Casino.

Yes thanks received the withdrawal today, so in my account 3 days later not too bad! I wasn't criticizing the RG aspect of VJ, but wondered why you don't have a player menu to choose the amount for daily/weekly/monthly deposit limit like most sites. Remember session limit/loss limit are not the same as a DL facility, as a player can deposit say 50, w/d 1000 and then redeposit it all because he doesn't actually hit a loss limit until he's in deficit for the period, whereas if he had a DL of say 100, once he w/d his 1000 he could then only redeposit 50 until his DL period refreshed.
Mind you with that above in mind, I can see why some sites may not like DL's........

 

[Vera&John]

Just had another deposit & made a small withdraw, payment went from waiting to accepted in about ten minutes, If this means its been sent than I serious take my hat of to them, Games running smooth, clean and fresh look to the site, easy navigation, Good bonus system (fun) but wager on spins ,

I can see my self being a all time player here, keeps me away from MG, I do like them but if on same platform I get drawn into them to quick

thank you VJ

Hi Spintee

Thank you for your feedback on your experience at Vera&John. We are glad to hear that it was an all-round positive gaming experience for you and that we met your expectations. We look forward to welcoming you back at our casino.

 

[bowki]

I will give you guys a try right now. The first impression (especially because you have "german" in your name and your location is austria) i get reading the T&Cs and registering is that your german language is horrible. A lot of grammar mistakes and some sentences dont make any sense.
For an example:
"Wenn Sie die Vorteile der Boni nicht möchten und in Anspruch nehmen, und mit allen damit verbundenen Wettanforderungen gebunden werden, werden Sie in der Lage sein, Ihre Gewinne jederzeit zu widerrufen."

I registered because of CM and i know the T&Cs of OCs, but if i were an unexperienced, first time customer all my alarm bells would be ringing and i would never register.

 

[plasticnote]

very nice setup, good place to play.

However no skrill cashout, have to send an email to support and got bonuced back.

they do need to fix this and add skrill as cashout method.

but over all, love it.

plasticnote

 

[Vera&John]

I will give you guys a try right now. The first impression (especially because you have "german" in your name and your location is austria) i get reading the T&Cs and registering is that your german language is horrible. A lot of grammar mistakes and some sentences dont make any sense.
For an example:
"Wenn Sie die Vorteile der Boni nicht möchten und in Anspruch nehmen, und mit allen damit verbundenen Wettanforderungen gebunden werden, werden Sie in der Lage sein, Ihre Gewinne jederzeit zu widerrufen."

I registered because of CM and i know the T&Cs of OCs, but if i were an unexperienced, first time customer all my alarm bells would be ringing and i would never register.

Hi Bowki,

Thank you for your comment. We are glad to hear that you have decided to visit our casino and try your luck. Thank you for your feedback regarding our Terms&Conditions, I will look into this and amend the German terms to ensure better clarity and transparency.
We hope that you enjoy the experience at Vera&John.

 

[spintee]

Verry quick payout an all, I have a few more depos when my next cash rolls in, keep up the good work VJ and sure it pay off

 

[bowki]

Had a good first experience. Didnt win anything, but everything worked without any problems.

 

[Vera&John]

Had a good first experience. Didnt win anything, but everything worked without any problems.

Hi bowki,

Thank you once again for your feedback in regards to some of the German translations on our site. We have now updated the German site content, so we hope that it is now more understandable and transparent.

Thank you for playing at Vera&John Casino.

 

[gagamel]

VeraandJohn is one of my favorite Netent casinos.
Never had any problems with the games. CS is very friendly and the withdrawals are very fast. I remember that I made withdrawals to my bank account and they hit within a day.

I think I have a lot of points left in my account, have to visit the casino and buy some FS

 

[Vera&John]

VeraandJohn is one of my favorite Netent casinos.
Never had any problems with the games. CS is very friendly and the withdrawals are very fast. I remember that I made withdrawals to my bank account and they hit within a day.

I think I have a lot of points left in my account, have to visit the casino and buy some FS

Hi Gagamel,

Thank you for your feedback on your experience at Vera&John. We are thrilled to hear that we are one of your favourite online casinos and will continue to strive to meet your expectations.

We are glad to hear that you are enjoying earning loyalty coins in our Rewards Program and hope you have fun spending them on well deserved bonuses in the shop. You can now access the shop on your mobile too so try it out if you haven't yet!

Thank you for playing at Vera&John.

 

[Vera&John]

took yesterday 90+90 but had a short dead experience.
pros: achievements, loyalty coins.
cons: no MG games, free spins with wagering

based on what emails i will further receive with promos, if any, maybe i will give another try.

Hi asadzareef89 and syntynyt,

We've got some exciting news for you - we've just launched the first Microgaming games on our site today. You asked for Microgaming on Vera&John and now you've got it!

As you know Microgaming has a huge selection of games so the roll-out will be a gradual one, but the first few games are up on-site today and we'll be launching many more in the weeks to come.

We appreciate your feedback and will continue to listen to what our players want.

Thank you for playing at Vera&John.

 

[knaggen]

hi there i have played there for a while and can warmly recommend it

good luck to u all

 

[tod00RS]

Hi.
I have been playing here almost a year and I can say only good things about V&J casino.
I had nice winnings here and all of them were paid very fast (2-12 hours).
My two last withdrawals were from free spins bought with coins in their loyalty program and they were honored without any problem.
Few days ago I bought 10FS on Starburst and after wagering winnings I had 270 euros.
After sending email to their support I got my winnings in less then half an hour.
The only thing they should fix is implementing Skrill in withdrawal options (even though it is possible to withdraw to Skrill by contacting their support).
I highly recommend V&J casino to all players.

 

[spintee]

Hi.
I have been playing here almost a year and I can say only good things about V&J casino.
I had nice winnings here and all of them were paid very fast (2-12 hours).
My two last withdrawals were from free spins bought with coins in their loyalty program and they were honored without any problem.
Few days ago I bought 10FS on Starburst and after wagering winnings I had 270 euros.
After sending email to their support I got my winnings in less then half an hour.
The only thing they should fix is implementing Skrill in withdrawal options (even though it is possible to withdraw to Skrill by contacting their support).
I highly recommend V&J casino to all players.

I think it was stated somewhere that contact support for skrill options,
Yes super fast pay out, How sites should take a note to how it should be done, Had withdraws but not had much luck on there, Saying that not had much luck anywhere

 

[Vera&John]

Microgaming games at Vera&John

Hi Guys,

Today we've launched 3 more Microgaming games at Vera&John - Thunderstruck,Girls with Guns - Jungle Heat and Girls with Guns II - Frozen Dawn. We're launching Mermaids Millions and Avalon later this week so keep an eye out for those game releases.

The Microgaming fans will know that the MG library of games is HUGE, so we'd really like your feedback and input as to which games you'd like to see launched next at our casino. Thunderstruck II or Immortal Romance perhaps?

Looking forward to receiving your feedback.

 

[thebigs]

Hi Guys,

Today we've launched 3 more Microgaming games at Vera&John - Thunderstruck,Girls with Guns - Jungle Heat and Girls with Guns II - Frozen Dawn. We're launching Mermaids Millions and Avalon later this week so keep an eye out for those game releases.

The Microgaming fans will know that the MG library of games is HUGE, so we'd really like your feedback and input as to which games you'd like to see launched next at our casino. Thunderstruck II or Immortal Romance perhaps?

Looking forward to receiving your feedback.

Both Thunder 2 and Immortal PLEASE.