Vera & John - becoming a joke

[steveh35]

Everytime Vera & John give out free spins they are gone by the time you get into the site, I have mentioned before receiving a text at 7.15pm telling me I have free spins and I go into the site and they have gone.

Today they have limited spins at 11am and everyday for the next 6 days and I try to go into the site and it is down until 11.30am then all the spins have gone, Spintee showed a screen print of the spins being gone at 11.13am despite the fact the site was down, so who took them all?

 

[Playford7]

The free spin goblin. He access's the site like a stealth like ninja.
Then when nobody is looking he puts all the spins into his little green goblin spin bag and makes off into the sunset never to be seen again.....true story.

 

[b3b44]

i got 25 freespins on jade magician for 6 coins

 

[Jono777]

Sounds like something my Nan and Grandad would name a casino after themselves so one of very few I don't play at

 

[Mouche12]

Actually, I love V&J - one of the few sites I have had some lucky streaks - cashed out 500 from a 60 deposit yesterday. True, I just missed the 6 coins shop item because it was 4 hours after 12.00 CET but I like the design, fast cashouts and game selection!

 

[Mouche12]

Steve, you're right. I was on time today but the site was unavailable due to heavy traffic, then when I finally made it, I couldn't log in - when this finally succeeded I was getting a connection error when accessing the shop for the special item. By the time I managed to do that the item was "sold out".

I asked live chat for a compensation but they were not willing to do that.... mmmm Bad promo. I will send a complaint to their complaints department.

 

[steveh35]

Steve, you're right. I was on time today but the site was unavailable due to heavy traffic, then when I finally made it, I couldn't log in - when this finally succeeded I was getting a connection error when accessing the shop for the special item. By the time I managed to do that the item was "sold out".

I asked live chat for a compensation but they were not willing to do that.... mmmm Bad promo. I will send a complaint to their complaints department.

I tried live help yesterday but it said they were busy and to try sending an email so I just logged out

 

[Valhalla]

I tried live help yesterday but it said they were busy and to try sending an email so I just logged out

Man... I hate crap like that with online casinos. I need help RIGHT NOW for God's sake
If you can gamble at their establishment 24/7, there should be staff available to assist 24/7.

 

[steveh35]

Note to Vera & John owners and the rep

If this had happened at videoslots or Rizk the rep would have been posting and giving an explanation but not Vera & John.

Take note Vera & John this is why Videoslots was casino of the year and you were not.

 

[XDRUUUNKX]

I can login to site at 12:10 or something like that, but there was no "birthday freespins" in shop. After 2 more minutes they apper, but was already sold.
Plus site always going offline, when its time to get freespins. Its not OK.

 

[steveh35]

As I said no rep response and in the free spins thread a member was told it was his internet connection.

Very bad all round including customer service and response from the casino.

 

[Mouche12]

As I said no rep response and in the free spins thread a member was told it was his internet connection.

Very bad all round including customer service and response from the casino.

NOTHING to do with the internet connection, stupid reply. They should either select 600 players to whom they want to give the fs, or do nothing. I am awaiting the reply from their complaints dept. Will let u know when I have it.

Apart from the rep not showing up here, I still enjoy playing very much at V&J, but this promo is just bad.

 

[Playford7]

NOTHING to do with the internet connection, stupid reply. They should either select 600 players to whom they want to give the fs, or do nothing. I am awaiting the reply from their complaints dept. Will let u know when I have it.

Apart from the rep not showing up here, I still enjoy playing very much at V&J, but this promo is just bad.

I have told you before that the free spins goblin has all them spins you guys missed out on in his little green goblin spin bag.
Some say he takes the free spins to Malta....
Some say he wears Prada shoes.........
Some even say he likes to eat escargot and frites...
What we do know is the spins are gone and the goblin has them.

 

[Mouche12]

I have told you before that the free spins goblin has all them spins you guys missed out on in his little green goblin spin bag.
Some say he takes the free spins to Malta....
Some say he wears Prada shoes.........
Some even say he likes to eat escargot and frites...
What we do know is the spins are gone and the goblin has them.

Not in this instance I think. Only 600 players could select the special item in the shop as of 12.00 hours CET, hence the site became unavailable, or unable to log in, or unable to access the shop section.

 

[Playford7]

Not in this instance I think. Only 600 players could select the special item in the shop as of 12.00 hours CET, hence the site became unavailable, or unable to log in, or unable to access the shop section.

Possibly the goblin altered the site in order to perform his great spin heist?...a mystery that will never be solved sadly.

 

[miso]

Yesterday, I was sitting there like a knob, waiting to log in. I managed to login at 12:03 CET but the spins were still not available to buy in the shop.
Logged out and back in, they were all gone.

Needles to say, I didn't even bother today.

 

[Dinahnana]

Not in this instance I think. Only 600 players could select the special item in the shop as of 12.00 hours CET, hence the site became unavailable, or unable to log in, or unable to access the shop section.

Well I got in at 12 on the dot and still was unable to get the spins. This is a joke and a totally pointless promo. I would have much preferred six days of reduced cost spins like instead of 130 coins then for 60 or something like that. But nooo instead we get an impossible promotion. I won't be trying for the remainder of the days cause it is going to be more of the same.

 

[Mouche12]

Well I got in at 12 on the dot and still was unable to get the spins. This is a joke and a totally pointless promo. I would have much preferred six days of reduced cost spins like instead of 130 coins then for 60 or something like that. But nooo instead we get an impossible promotion. I won't be trying for the remainder of the days cause it is going to be more of the same.

Well... I tried this morning and logged in at 11.30 CET, was watching the shop section as a hawk and, yes, on 12.00 hours sharp managed to buy the item!

 

[miso]

Well... I tried this morning and logged in at 11.30 CET, was watching the shop section as a hawk and, yes, on 12.00 hours sharp managed to buy the item!

Thanks for the tip Mouche, good to know there's no need for a new login at 12. I logged in 11:30 and refreshed the shop a couple of times after 12CET.

 

[liberec]

worst casino promo ever

 

[sjikkerdennis]

Yes, it's a bad promo! Why don't they react in this topic? Do they have a customer service or managers in this platform?

 

[jfa1234]

The comments are right but you should try logging in on ur mobile I got them before they are sold out but it does take ages.....
I gived up loading it on the laptop.....

 

[steveh35]

The comments are right but you should try logging in on ur mobile I got them before they are sold out but it does take ages.....
I gived up loading it on the laptop.....

I did it was the same

 

[varverooo]

I did it was the same

After having the Same trouble im Not bothering with thiS anymore. Either a Casino makes a promo which is accessible to its members or im not wasting my Time. Seems unprofessional.

 

[steveh35]

After having the Same trouble im Not bothering with thiS anymore. Either a Casino makes a promo which is accessible to its members or im not wasting my Time. Seems unprofessional.

Well according to some people you can already be logged in before the time so lets see if this works today, though it is only for 1 spin of £5 but let's see what happens.

Have I misread it and its £5 spin to play once or can you use the £5 spin at xxp a go?

 

[steveh35]

WTF I have been logged in since 10.57 I have refreshed I have clicked coins numerous times nothing there, site hasn't crashed what the hell is going on lol

 

[b3b44]

maybe they have terminated the promo since it was a bad one lol

 

[steveh35]

as you can see nothing there and the time is at the bottom

 

[TheAddict]

WTF I have been logged in since 10.57 I have refreshed I have clicked coins numerous times nothing there, site hasn't crashed what the hell is going on lol

Was logged in from 10.57 -11.12 refreshing on tablet using mobile version 2 days ago. Logged out and back in again at 11.15 on normal version and sure enough they appeared , but as sold out. So yeah some have been able to get it while logged in b4 the stated time to log in as stated earlier, seems u need a hell of a lot of luck lol...but have joined the cba club myself since sitting there like a muppet for 15 minutes the other day.

 

[jfa1234]

I got them on mobile but didn't show on the laptop.... was a £5 spin credit on that slot was gone in 5 mins on min bet......:notworthy

 

[Vera&John]

The Vera&John 6 year anniversary

The Vera&John 6 year anniversary has been very popular. In fact, we have decided to increase the gifts and we are, as of today, increasing the gifts to 1 000 free spins.

But please note, the anniversary gifts have been very appreciated and there are a limited amount, so please be on time.

Best Regards,
The Vera&John Team

 

[steveh35]

The Vera&John 6 year anniversary has been very popular. In fact, we have decided to increase the gifts and we are, as of today, increasing the gifts to 1 000 free spins.

But please note, the anniversary gifts have been very appreciated and there are a limited amount, so please be on time.

Best Regards,
The Vera&John Team

 

[steveh35]

Oh what a shock both mobile and pc won't log me in. i'm so surprised.

oh look it's 11.02 i logged in and well blow me down if they haven't all gone.

Well slap me round the face with a wet copy of the radio times to revive me.

 

[geordiecolin]

Tried signing in at 11 and it would not let me yet again. I have not managed to get one of these recent promos from VeraJohn. It almost appears quite cynical of them.

 

[nachhaltig]

Same Story here. Couldn't log-in for 2 minutes.
I still managed to select it (it was a available). Then I had to confirm my "purchase". And after that, I immediately got "This item is no longer available". Nice move!

 

[dicky wink]

V and J

Hi Guys
Firstly i want to say im not a big Gambler ... i normally visit Vera and John every 3 to 4 weeks and spend around £90 a session
that is my limit .. V and J is the only casino i use now as i find them one of the best .... my luck there had been ok last year but i was down a little bit
But in January i got the wild line on DOA playing 90p spin and got the big £3k . my best online win ever ... tried again last month and won £200 and this week won £60 ... So 2017 is looking up for me

I have to say though i dont do bonuses or offers etc .... but i have found them to be fast and reliable on payouts ... i was expecting the £3k win to take time but they paid very quickly

I personally would recommend them to anyone

All the best ... Dicky

 

[geordiecolin]

Hi Guys
Firstly i want to say im not a big Gambler ... i normally visit Vera and John every 3 to 4 weeks and spend around £90 a session
that is my limit .. V and J is the only casino i use now as i find them one of the best .... my luck there had been ok last year but i was down a little bit
But in January i got the wild line on DOA playing 90p spin and got the big £3k . my best online win ever ... tried again last month and won £200 and this week won £60 ... So 2017 is looking up for me

I have to say though i dont do bonuses or offers etc .... but i have found them to be fast and reliable on payouts ... i was expecting the £3k win to take time but they paid very quickly

I personally would recommend them to anyone

All the best ... Dicky

I totally agree that they are a very good casino. But offering promo's such as this where even those who are there on the button yet still miss out can do as much harm than good IMO. I'm not going to deposit just because I have visited and not been "fast enough" at 11am on the dot.
I walk away thnking F-U. I don't rely on freebies or bother chasing many of them. But I hate the feeling of being lured.

Congratulations on your good luck there

 

[interlog]

The Vera&John 6 year anniversary has been very popular. In fact, we have decided to increase the gifts and we are, as of today, increasing the gifts to 1 000 free spins.

But please note, the anniversary gifts have been very appreciated and there are a limited amount, so please be on time.

Best Regards,
The Vera&John Team

No comments regarding the complaints posted in here?

 

[Tirilej]

No comments regarding the complaints posted in here?

It's a bit fun really when you read these people's pathetic way of trying to sound like they are giving us something we should just be thankful for, and they had even added a bit extra
They are just trying to get more new players in, not rewarding loyal ones. Maybe they think they are smart, but most of us knows better.

It didn't sound like their normal rep Rupert though so maybe he'll come back with a better response later.

 

[helenakp]

Its really weird that noone got any free spins,i tried 2 times and was logged in exactly at 12:00 and few seconds and voila free spins sold out