PAB in progress Unibet refuses withdrawals, KYC issues delaying cash-out

[vikingse]

After uibet.se successively won me 110,000 Swedish kronor, it used rogue bank verification to delay my withdrawal of 15,000 Swedish kronor, delaying the withdrawal due to the heavy workload of the review department. I am an old customer who has registered and placed bets for more than three years.


Endless rogue verification, and endless provision of various documents. Refusal to pay my withdrawal of about 1337 euros, 15000 SEK, which I placed on unibet.se.

 

[sapit222]

You can try to do a PAB here if your having trouble:

Online Casino Complaints

 

[jasonuk]

This appears to be the same as uibet keeps delaying withdrawals - Casinomeister Forum ? I wasn't sure if "uibet" was a typo or another casino, but since the domain doesn't exist I guess it's also referring to unibet...

Remember we're just coming back from the christmas and new year period - while deposits and smaller withdrawals are 24/7, most casinos will have been operating a skeleton staff over the holiday period and the back office teams that do verification are unlikely to be part of that. Just because they haven't paid yet doesn't mean they're planning to seize the funds, and I'd be a little wary of jumping to conclusions like that.

When you're talking a figure like €10,000 (from your other post) - there will be checks and there will be (hopefully small) delays... part of the AML landscape casinos have to operate in.

 

[jasonuk]

Not sure what's happened to the original text and why it's now translated to chinese, but it was:

Unibet refuses withdrawals, starts endless rogue verification of documents, today is the ninth day, refuses to pay。Today unibet responded that bank verification was completed. But they still refused to withdraw money, made things difficult for me on various payroll and deposit issues, and refused to pay, which was equivalent to formally rejecting and seizing my withdrawal of 1,337 euros.

 

[vikingse]

Is unibet.se rogue verified and allowed to provide proof of funds. The bank verification has been completed, but it still unreasonably requires verification of proof of funds and continues to delay and act rogue.

 

[dunover]

Is unibet.se rogue verified and allowed to provide proof of funds. The bank verification has been completed, but it still unreasonably requires verification of proof of funds and continues to delay and act rogue.

Right, I've deleted the duplicate thread, have changed the text back in this opening post to English from Chinese or whatever it was.

DO NOT cross-post multiple threads about the same subject, read the forum rules!

This thread only, begin any more and action will be taken.

Thanks for your understanding.

P.S. Edited thread title to make it more concise and less lenghty.

 

[maxd]

@vikingse , we've received your PAB and will proceed with it ASAP. Please note that the PAB crew is on holidays until January 8th so we'll get back to you on this then.

Please ensure that you have read and will comply with the Player Arbitration Policies and Procedures . Failure to comply with the rules could slow, damage or even cancel your PAB.

Regards,
Max Drayman
Player Arbitration (PAB) Manager, Casinomeister.com

 

[maxd]

Turns out the OP has been a bit on tilt with this: multiple forum threads, PABs, hasn't read the Player Arbitration Policies and Procedures , etc. We're still digging through the mess.

- Max