Shameful display by Unibet
Sometimes I play poker, today I noticed that Unibet changes software. I also received 10€ to try their new software.
I don't know a damn thing about their new software, I used their old one (MGS) from time to time.
I've received that email as well, and was quite pissed after finding out the conditions of this offer. I removed the software again after 2 hours of play, and send an email to customer support to show my disappointment. As a player who deposited and lost more than 5,000 euros over the past months, I expect an offer not be as insulting as this.
Sure, Unibet isn't obligated to give out these offers but IMO
no offer is still better than this. At least I wouldn't have felt insulted.
The bottom line is the 10 euros can be used only at:
*0.02/0.04 Cash game tables with max buy-in of 2 euros.
* No multi-tabling possible for this free bonus nor Fast-Poker.
* The bonus nor winnings can't be used for other type of poker games or other games until the WR have been fulfilled.
* The Wagering Requirements is 2500 flops.
* WR must be done within 6 days.
I managed to double my bankroll to a bit more than 20 euros and gave it up by uninstalling the software again after finding out these terms, which were NOT MENTIONED in the email.
I been able to play 53 hands in 2 hours of play, because it seems to be much slower than the previous version. I guess players have to get used to it first.
But on a normal average of maybe 50 hands per hour, you'd have to play
50 hours of poker (Full-Time) to meet those wagering requirements. All of this to clear a lousy 10 euros? Unibet has a great Casino Rewards program, but a big company like them can't be serious with such an offer. I would feel deeply ashamed if I was working at Unibet and I had to put my customers to this type of effort.
I guess it all makes sense in the end to earn back the free gift or even more based on rake generated of those 2500 hands.