colinsunderland
RIP Colin
- Joined
- Jan 28, 2016
- Location
- uk
Well, the latest is this bollocks:
"Kindly be informed that your withdrawal has been cancelled .
Please send us all the required documents.
As soon your account is verified you can request a new withdrawal if you wish and we'll make sure to handle it as quick as we can!
Have a great day.
Kind regards, ****"
So 4 days after initiating it on Thursday, they've cancelled it. I've exhausted all documents available to me to supply for SOW.
So it's limbo. They will of course let me play it back and spunk it, which I will not.
I'm having my money held to ransom, despite making every effort to resolve this, I've now run out of stuff available to send them that's possible from my online banking. I'm screwed now.
Close the account, your balance has to be returned to you then (or them make a SAR if its AML, which I'm confident they won't with you already supplying so much info), make it clear you cannot and will not complete their SOW requirements so they cannot say they were waiting for more documentation.
What else are they wanting exactly?
If its AML they should have stated that in the initial request.
Edit: Just saw your reply, then account closure is all thats possible. Really think casinos pulling this shit should not be accredited. This shit being more the holding withdrawals to ransom than SOW stuff.