Tropezia Palace very weird request?

[jjezebel37]

I made a small withdrawal yesterday for the sum of £100 and i sent in all my ID ETC.

Just got a email from them that they want me to send in a photo with me holding my passport lol..

Absolute joke or is this normal as i have never ever been asked this before?


I'm away to put the ole make up on to take my pic

 

[incrediblestuff]

They probably think your pretty and want a quality pic for their private collection

No this is adapted by many casinos, either it's your first withdrawal, and this is just their verification process. Or 100 is considered a big amount for them

Some Casinos do pay out up to a certain threshold, without asking documentation first.
But if you pass their bar, i believe this is mostly 500,- or more, you will be asked for this.

Maybe their system flagged your account, and that is the reason?

I think it's silly too btw.

But iv'e seen many people posting the same request made to them as well, and by several Casinos.

I have no experience with Tropezia myself, but i do recall reading some positive things about them.

 

[jjezebel37]

They probably think your pretty and want a quality pic for their private collection

No this is adapted by many casinos, either it's your first withdrawal, and this is just their verification process. Or 100 is considered a big amount for them

Some Casinos do pay out up to a certain threshold, without asking documentation first.
But if you pass their bar, i believe this is mostly 500,- or more, you will be asked for this.

Maybe their system flagged your account, and that is the reason?

I think it's silly too btw.

But iv'e seen many people posting the same request made to them as well, and by several Casinos.

I have no experience with Tropezia myself, but i do recall reading some positive things about them.

Sent it of and i was verified almost immediately.

What annoyed me though was that i was thinking, what if i had of lost it or it had of expired? I wouldn't have relished the thought of getting a new one for the small sum it was requested for.

They are keeping my pic to ward of potential fraudsters

 

[luckysox]

Hi jjezebel37!

As incrediblestuff said, this is on a case to case basis and mostly practiced for first withdrawal requests. It is possible that your account got flagged for some reason or perhaps you were randomly picked.
We are very thorough and aim for highest level of security in order to protect our players identities and funds. I believe that we are very easy to deal with so if you had lost your passport, we would have found another solution.

If there is anything else I can help with, please PM me and I will be happy to assist.
TGIF!

 

[Balthazar]

they want me to send in a photo with me holding my passport

They didn't ask for pics in lingerie or anything like that did they?

 

[jjezebel37]

They didn't ask for pics in lingerie or anything like that did they?

Lol....you are now putting ideas in my head as i defo know for sure that i wouldn't be asked again