Thrap
Dormant account
- Joined
- May 23, 2009
- Location
- England, UK
I'm sick and tired of complaining to Live Supports about the tournaments on Microgaming sites. I've just had another go at Platinum Play.
First off, its the top scores, these are nigh on impossible to get in the five minutes play you are given, but what pees me off even more, is, if you manage to hit the free spins feature (which is very rare), all the reels just spin continuously, so you have to log out and back in. By then, what little time you had anyway, has gone.
I spoke to Live Support who gave me the usual pitiful response,"sorry, you must have lost connection". After more ear-bashing he said " so sorry, we have no control over the connection or the games". Seems like all they are there for is to tell you how to make a deposit, no problems there are there?
I know I'm probably not the first to post ths complaint, but why does it happen only on tournaments, and only when you have a slim chance of hitting some big points? When I have the funds, I have played for up to 12 hours at a time without even a glitch in my connection, so it cant be that excuse every time.
This NEVER happens when I play tournaments on the Vegas Tech sites
First off, its the top scores, these are nigh on impossible to get in the five minutes play you are given, but what pees me off even more, is, if you manage to hit the free spins feature (which is very rare), all the reels just spin continuously, so you have to log out and back in. By then, what little time you had anyway, has gone.
I spoke to Live Support who gave me the usual pitiful response,"sorry, you must have lost connection". After more ear-bashing he said " so sorry, we have no control over the connection or the games". Seems like all they are there for is to tell you how to make a deposit, no problems there are there?
I know I'm probably not the first to post ths complaint, but why does it happen only on tournaments, and only when you have a slim chance of hitting some big points? When I have the funds, I have played for up to 12 hours at a time without even a glitch in my connection, so it cant be that excuse every time.
This NEVER happens when I play tournaments on the Vegas Tech sites