Slow Pay The Grace Media

Bonus_Hunter2022

Newbie member
Joined
Jun 14, 2021
Hi All, has anyone had any run-ins with this company been waiting for 3 weeks for a fairly large withdrawal but keep getting told it is with the relevant team. All documents sent they then closed account due to SOW failed but said they would process withdrawals. Looking at reviews on this above company they don't pay anyone. Can someone suggest anything I would really appreciate it.
 
I am going to give the company the benefit of the doubt and wait a little while longer to see how this plays out. Thank you for getting back to me i will be in touch soon.
 
I am going to give the company the benefit of the doubt and wait a little while longer to see how this plays out. Thank you for getting back to me i will be in touch soon.
ok, well I was going to check their terms about how long they have to give a final response, so if you want to do that, then get onto them the day after :)
 
Casino is awesomespins.com I have just spoken to the gambling commission who did not help much. I have only recently asked them to raise a complaint as i was being very patient but now they are just taking the piss. I now have to wait 8 weeks to even go to eCOGRA. Because I said i desperately need the money which i do they decided to self exclude my account for 6 months even though it was blocked an i could not access it or deposit. Getting generic emails no matter what you say. I'm sickened by the way this company is operating and it is causing me a whole load of stress. The money was won fairly and now i am being treated unfairly as they will not pay me my winnings. OI have emails confirming i have been verified and my withdrawals will be processed in 2-3 days this was 2 weeks ago. This whole process has stressed me out so much and is making me ill i just don't know what to do.
 
Hi All, has anyone had any run-ins with this company been waiting for 3 weeks for a fairly large withdrawal but keep getting told it is with the relevant team. All documents sent they then closed account due to SOW failed but said they would process withdrawals. Looking at reviews on this above company they don't pay anyone. Can someone suggest anything I would really appreciate it.
Hi there, I am having the same trouble with Kerching casino. They have, yet again, asked for proof of address/DOB/ bank statements etc, I seem to have to supply these every few years, and always after a win! They don't seem to mind when you deposit. I have now been waiting a week and whenever I email I get the same generic reply which doesn't even answer my questions. I'm at my wits end with it all!
 
Hi! I am having the same issue with Aloha Slots, also run by grace media. I have submitted everything they required, yet four weeks later I am no further forward! Have you had any update on your query yet at all?
 
Hi all, can any of you inform me how long it took you to receive your withdrawals? I am in a virtually identical situation, just wish I had found this post before I started playing!
 
Hi all, can any of you inform me how long it took you to receive your withdrawals? I am in a virtually identical situation, just wish I had found this post before I started playing!
I am waiting for more than 3 months for my 9356 gbp from redspins. I have talked with Max as well but they will not give an any answer to him, I am sure about that. It is a SOW issue but my total deposit was 180 gbp so it is not about SOW.
 
I am waiting for more than 3 months for my 9356 gbp from redspins. I have talked with Max as well but they will not give an any answer to him, I am sure about that. It is a SOW issue but my total deposit was 180 gbp so it is not about SOW.
They have now sent my money, I contacted eCOGRA, they asked me for some proof, screenshots, emails etc, worked for me.
 
They have now sent my money, I contacted eCOGRA, they asked me for some proof, screenshots, emails etc, worked for me.
Oh surprise. Actually I lost all my faith to all corporations. So mate how long it took to get your money after applied to eCOGRA?
 

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