Thanks to Tom and Club World

[anniemac]

I just wanted to say thanks to Tom at Club World for his personal assistance with a problem I had. It was resolved within hours and I greatly appreciate his attention.

Thanks again, Tom.

 

[AGW]

If we don' t celebrate the good ones, we won' t have right to complain about the bad ones.

Nice to see this post

 

[LaurieJim]

tom is one of the best reps on here i have had the pleasure of talking with at great lengths, he really does care about his players and the casino, giving the best service at all times in my opinion...great post annie about tom............laurie

 

[winbig]

tom is one of the best reps on here i have had the pleasure of talking with at great lengths, he really does care about his players and the casino, giving the best service at all times in my opinion...great post annie about tom............laurie

After being ignored by CW's CS for the past 3 days regarding an update for my Vista problem, I PM'd Tom last night. I woke up this morning to find out that he indeed check into the problem, and provided me with an update, letting me know where they stood and what was being done.

The most I got from CS via Live Chat was "check back tomorrow." I never received any updates via email.

Tom.

 

[Antonia1953]

I haven't had any interactions with Tom, but any Rep that can resolve a problem in a few hours is Batman in my book.

Bravo, Tom.

 

[gambler777]

I haven't had any interactions with Tom, but any Rep that can resolve a problem in a few hours is Batman in my book.

Bravo, Tom.

Tom is the best. Always answers pm's promptly and follows through even if it takes a while. Tom has always solved any issues I have,, Just wish I could win more there..lol wonder if Tom can solve that one...

 

[anniemac]

I wish I could win more too. But I may bitch about losing but at least I know that when it comes to CS, you can't beat Tom and Club World.

Sounds like a shill post, but I really appreciated what he did for me.

 

[babs7262]

I like Tom too

He's a nice man and called me several times when I had those problems last year.

 

[anniemac]

Not to sound shilly, but I just have to bump this thread. I made a cashout last night around 10:30p.m. Didn't flush or anything. Check my QT account just now and it is already there. It is 10:35a.m.

Now that is service, folks. I don't care how tight the games are anymore. I want service and quick service and I get it.

Thanks again, Tom and Club World.

And no, I don't get any more comps than anybody else.