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Thanks to Tom and Club World

Discussion in 'Online Casinos' started by anniemac, Oct 17, 2008.

    Oct 17, 2008
  1. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I just wanted to say thanks to Tom at Club World for his personal assistance with a problem I had. It was resolved within hours and I greatly appreciate his attention.

    Thanks again, Tom. :thumbsup:
     
    1 person likes this.
  2. Oct 17, 2008
  3. AGW

    AGW Dormant account

    Occupation:
    Teacher
    Location:
    Home
    If we don' t celebrate the good ones, we won' t have right to complain about the bad ones.

    Nice to see this post :thumbsup:
     
    1 person likes this.
  4. Oct 17, 2008
  5. GGW Laurie

    GGW Laurie Dormant account webmeister

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    tom is one of the best reps on here i have had the pleasure of talking with at great lengths, he really does care about his players and the casino, giving the best service at all times in my opinion...great post annie about tom:thumbsup:............laurie:)
     
  6. Oct 17, 2008
  7. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania
    After being ignored by CW's CS for the past 3 days regarding an update for my Vista problem, I PM'd Tom last night. I woke up this morning to find out that he indeed check into the problem, and provided me with an update, letting me know where they stood and what was being done.

    The most I got from CS via Live Chat was "check back tomorrow." I never received any updates via email.

    :thumbsup: Tom.
     
  8. Oct 17, 2008
  9. Antonia1953

    Antonia1953 Senior Member

    Occupation:
    Forensic Accountant (Private)
    Location:
    The Sonora
    I haven't had any interactions with Tom, but any Rep that can resolve a problem in a few hours is Batman in my book.

    Bravo, Tom.
     
  10. Oct 18, 2008
  11. gambler777

    gambler777 Experienced Member PABaccred

    Occupation:
    paraprofessional
    Location:
    USA
    Tom is the best. Always answers pm's promptly and follows through even if it takes a while. Tom has always solved any issues I have,, Just wish I could win more there..lol wonder if Tom can solve that one...
     
  12. Oct 18, 2008
  13. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I wish I could win more too. :D But I may bitch about losing but at least I know that when it comes to CS, you can't beat Tom and Club World.

    Sounds like a shill post, but I really appreciated what he did for me.
     
    1 person likes this.
  14. Oct 18, 2008
  15. babs7262

    babs7262 Banned User

    Occupation:
    On Disability,p/t online slots reviewer
    Location:
    PA
    I like Tom too

    He's a nice man and called me several times when I had those problems last year.
     
  16. Oct 22, 2008
  17. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    Not to sound shilly, but I just have to bump this thread. I made a cashout last night around 10:30p.m. Didn't flush or anything. Check my QT account just now and it is already there. It is 10:35a.m.

    Now that is service, folks. I don't care how tight the games are anymore. I want service and quick service and I get it.

    Thanks again, Tom and Club World. :thumbsup:

    And no, I don't get any more comps than anybody else. :D
     
    2 people like this.

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