thecoach1
Dormant account
- Joined
- Nov 20, 2006
- Location
- Austin, TX
I originally joined to find out which casinos to avoid. My prome reason for joining was to complain. AND I believe that good service should receive as much attention as bad service. After a couple of years of trying many casinos, I am really comfortable with RTG. The payout can be slow, but the service is great 98% of the time.
Palace of Chance:
They treat me like a king, regularly dropping me a line about special bonuses. They pay out faster than rest of RTG, 7-10 days.
Speak with Dean if you want great service.
Bet Royal:
I was quoted a bonus and the late night shift person would not give me the stated insurance. The very next morning, I had an apologetic email and my account was appropriately credited.
Thanks AJ
Club Player:
I thought I was a VIP, and I missed out on $250 of withdraw against insurance that I could have had. Chris pointed out to me that I was just $300 away from VIP status and quickly corrected himself to $1300. What was amazing to me was that not only did he honor his slip and allowed me VIP status for a $300 deposit, he made my VIP membership retroactive and credited me with the $250 withdraw that I would have qualified for.
So for a $300 deposit, I got a no max/no play 210%
bonus PLUS $250 withdraw. All for a net outlay of $50.
I was amazed at this kind of service. If you want a good deal talk with Chris. This has to be my best casino 'good service' experience.
Palace of Chance:
They treat me like a king, regularly dropping me a line about special bonuses. They pay out faster than rest of RTG, 7-10 days.
Speak with Dean if you want great service.
Bet Royal:
I was quoted a bonus and the late night shift person would not give me the stated insurance. The very next morning, I had an apologetic email and my account was appropriately credited.
Thanks AJ
Club Player:
I thought I was a VIP, and I missed out on $250 of withdraw against insurance that I could have had. Chris pointed out to me that I was just $300 away from VIP status and quickly corrected himself to $1300. What was amazing to me was that not only did he honor his slip and allowed me VIP status for a $300 deposit, he made my VIP membership retroactive and credited me with the $250 withdraw that I would have qualified for.
So for a $300 deposit, I got a no max/no play 210%
bonus PLUS $250 withdraw. All for a net outlay of $50.
I was amazed at this kind of service. If you want a good deal talk with Chris. This has to be my best casino 'good service' experience.