Thomas82
Dormant account
- Joined
- Jan 19, 2012
- Location
- Stratford, London
Had the following e-mail today...
Hi xxx,
Account - xxx
Following a review of your account, we have identified that you are in breach of the casino’s standard Terms,
- Please refer specifically to the following clause:
- Players who withdraw a sum of money that is 5 times or greater than their lifetime deposits across all The Palace Group casinos will only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
Please be advised that $4000 has been issued and the balance of $10000 has been credited back to your casino account.
--
I wish that they would have kept the cash in a retainer and not put it back in my account - you know that asks for trouble
This is the first casino on 5 years that have done this, even though most carry it in the their t&c's. Sign of the times perhaps?
Hi xxx,
Account - xxx
Following a review of your account, we have identified that you are in breach of the casino’s standard Terms,
- Please refer specifically to the following clause:
- Players who withdraw a sum of money that is 5 times or greater than their lifetime deposits across all The Palace Group casinos will only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.
Please be advised that $4000 has been issued and the balance of $10000 has been credited back to your casino account.
--
I wish that they would have kept the cash in a retainer and not put it back in my account - you know that asks for trouble
This is the first casino on 5 years that have done this, even though most carry it in the their t&c's. Sign of the times perhaps?