SpinPalace - Disappointed

Thomas82

Dormant account
Joined
Jan 19, 2012
Location
Stratford, London
Had the following e-mail today...

Hi xxx,

Account - xxx

Following a review of your account, we have identified that you are in breach of the casino’s standard Terms,

- Please refer specifically to the following clause:

- Players who withdraw a sum of money that is 5 times or greater than their lifetime deposits across all The Palace Group casinos will only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.

Please be advised that $4000 has been issued and the balance of $10000 has been credited back to your casino account.

--

I wish that they would have kept the cash in a retainer and not put it back in my account - you know that asks for trouble :eek::lolup:

This is the first casino on 5 years that have done this, even though most carry it in the their t&c's. Sign of the times perhaps?
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Had the following e-mail today...

Hi xxx,

Account - xxx

Following a review of your account, we have identified that you are in breach of the casino’s standard Terms,

- Please refer specifically to the following clause:

- Players who withdraw a sum of money that is 5 times or greater than their lifetime deposits across all The Palace Group casinos will only be able to withdraw their winnings at a sum of €4,000 per week. The remaining amount will be placed back in the player’s account until such time that they are eligible for a further withdrawal. This clause will only be applied at the discretion of casino management. All progressive wins are exempt from this clause.

Please be advised that $4000 has been issued and the balance of $10000 has been credited back to your casino account.

--

I wish that they would have kept the cash in a retainer and not put it back in my account - you know that asks for trouble :eek::lolup:

This is the first casino on 5 years that have done this, even though most carry it in the their t&c's. Sign of the times perhaps?

Yes, being lucky early on is a breach of the standard terms:rolleyes:

WTF Spin Palace:confused:


If you could refrain from being lucky until you have played with us for longer it would be appreciated:p

Now off to win £1,000,000,000 from Ruby Fortune off the fruities and be in breach of this term:rolleyes:
 
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