Slow Microgaming

[vinylweatherman]

.......And busted again!

This bug keeps on happening, BUT, on my brand new XP top notch PC. I cannot see how this can be explained away by MG as to do with my PC "being old".

This happens only in the free spins, and reels one and two come to rest while the other three just keep on spinning.
This was slightly different, only reel one came to rest, and then all the symbols suddenly changed to something else AFTER it had stopped. The other four just kept on spinning, and spinning, and I noticed I had a "unusual" amount of free spins left

 

[Mousey]

I thought I had downloaded the multi-player Royal Vegas update with nothing more than the usual 2 hour download 'problem'. I noticed this afternoon that my cursor would halt and jerk and freeze while navigating in the casino software (I was checking out the tourneys). I took a look at the slots list, and Mega Moolah (and only that game) was greyed out. I double clicked on it and got a pop up that said something about a Module download error and to contact support. **sheesh** So I imagine the software is continually using resources trying to download a game it can't get.

 

[vinylweatherman]

Yes

I thought I had downloaded the multi-player Royal Vegas update with nothing more than the usual 2 hour download 'problem'. I noticed this afternoon that my cursor would halt and jerk and freeze while navigating in the casino software (I was checking out the tourneys). I took a look at the slots list, and Mega Moolah (and only that game) was greyed out. I double clicked on it and got a pop up that said something about a Module download error and to contact support. **sheesh** So I imagine the software is continually using resources trying to download a game it can't get.

Yes, I have noticed this in my monitoring utility....

---------------------------------------------------------
00:21:19.695: Mup: Downloaded: "00004734.cab"
00:21:20.230: Mup-cab: Error 82 : Failed to Create File "C:\PROGRAM FILES\CASINOS\ROYALVEGAS\cache\winningwizards1.4519b8e3fffb53688ed1ceb5ba057c7e.inf"
00:21:20.251: Mup: Failed to install CAB for "local\en\winningwizards1\winningwizards1.inf"
00:21:20.260: Mup: Failed to upgrade package "WinningWizards1"
00:21:20.272: MupQueue: Removed package "WinningWizards1" (en)
00:22:20.959: Mup: Downloaded: "00004741.cab"
00:22:21.298: Mup-cab: Error 82 : Failed to Create File "C:\PROGRAM FILES\CASINOS\ROYALVEGAS\cache\witchdr1.4d5acadd2305e453064aab45259d8815.inf"
00:22:21.323: Mup: Failed to install CAB for "local\en\witchdr1\witchdr1.inf"
00:22:21.331: Mup: Failed to upgrade package "WitchDr1"
00:22:21.354: MupQueue: Removed package "WitchDr1" (en)
00:23:50.124: Mup: Downloaded: "00004750.cab"
00:23:50.467: Mup-cab: Error 82 : Failed to Create File "C:\PROGRAM FILES\CASINOS\ROYALVEGAS\cache\witcheswealth1.045b078ed2615359f3346602e6e420f5.inf"
00:23:50.492: Mup: Failed to install CAB for "local\en\witcheswealth1\witcheswealth1.inf"
00:23:50.501: Mup: Failed to upgrade package "WitchesWealth1"
00:23:50.510: MupQueue: Removed package "WitchesWealth1" (en)
----------------------------------------------------------------------

It can't create the "inf" file for the package, so will just keep on trying again, and failing again, each time you log on.

This is the probable reason behind my first experience of these tournaments being so utterly dismal. Until a solution is found for us both, it is not worth while participating since these are timed tournaments, and the slow software due to the constant download seek will make it an unfair contest.
My problems are despite doing a Royal Vegas reinstall from scratch.


There's more.
I have found around half a dozen MG casinos that didn't delete the old copy of itself when the new file structure was introduced. I am well on my way to tracking down where all the extra Gigabytes went to. Royal Vegas had failed to clean out the Cache directory, which was another 600Mbytes freed up. This may also offer a solution to the failed update of Mega Moolah, the "Cache" directory should only be temporary, but if it remains it seems to mess up the update process at next login.

 

[spearmaster]

For the last week, I have been getting "hard drive full" errors, so had to start investigating.

According to classical stats, I still had over 12Gigs left, but after running scandisk for two hours, it reclaimed some lost chains, and caused my stats to read only 300MEGAbytes left, this on a 30GIG drive!!!


I have now found at least one culprit, and naturally it is Microgaming!

This "temporary file", associated with ONE SLOT, Wasabi-San, clocks in at FOUR GIGABYTES!!!!

Microgaming, WTF

How many more of these are there


Notice, it is so big that it's size under the Explorer tab is NEGATIVE, and thus possibly responsible for corrupting the drive FAT.

Good grief is right... that's the size of a DVD... perhaps you were watching "Debbie does Dallas" while playing?

 

[vinylweatherman]

Recovery

Including that one, I eventually recovered 6 Gigabytes, and the next attempted install expanded the paging file to a record breaking 1.2 Gigabytes, at which point everything just stopped happening, not an actual crash this time. Close down took 5 minutes.

There is a pretty serious memory management problem with MG, not to mention issues with grabbing large chunks of disk space and not cleaning up after. I wonder how many players have these huge chunks taken from their hard drive, and are none the wiser!

 

[spearmaster]

Well, a 1.2GB paging file isn't such a big deal... LOL... but then it depends on how much physical RAM you have and how many applications you are running.

If all you were doing was an install, with nothing else running (including all that stuff in your task bar like anti-virus software), then I would definitely agree that this is way too much.

 

[purplenaomi]

Hello all,

MG has now been contacted regarding this problem and all discussions posted here have been passed onto them. We have also expressed our strong concerns regarding this matter, with the imminent launch of our casino site with them. We are still waiting to here from them, but I will be chasing them and will keep you all posted!

Swede, thanks for the luck, i hope we can get this sorted out before then though.

 

[vinylweatherman]

Something?

Hello all,

MG has now been contacted regarding this problem and all discussions posted here have been passed onto them. We have also expressed our strong concerns regarding this matter, with the imminent launch of our casino site with them. We are still waiting to here from them, but I will be chasing them and will keep you all posted!

Swede, thanks for the luck, i hope we can get this sorted out before then though.

Well "something" got fixed recently, a couple of casinos did the double launch despite having already received the latest games. This usually means a bug fix, such as when they fixed Mega Moolah a while back.

 

[vinylweatherman]

Oh Crap!

Well, end of March and science time again

I now have another casino bite the dust on the old PC, Spin Palace. It has the same problems as All Slots and Royal Vegas.

I will have to see if this means MG have fully rolled out whatever upgrade was beta tested last month.

I am installing my MG casinos on the new XP computer, and even here I am having some problems with some casinos. As the update is distributed, I will see if all MG casinos develop the same problems on the old PC, and I will transfer those that do over to the new one (I'm doing this anyway, but it takes time - i use the new PC mainly for tournament play, and the old one for "normal" play and admin, email, posting here etc.)

 

[lojo]

Allslots finally loaded, in a couple of minutes at 4am. Might have already done most during the previous four tries, might be that I cleared 75 gig off the hard drive, cleaned the registry and defragged before attempting again. Dunno.

 

[footdr]

PROBLEMS WITH ALL MY MICROGAMING SOFTWARE

Every casino I already had totally downloaded has suddenly begun to have FATAL issues requireing me to unistall. And even upon reinstalling they are not downloading correctly.

Also, can't get Hitman to download at all. Gets to 7 percent and thats it


Any help?

 

[KasinoKing]

Every casino I already had totally downloaded has suddenly begun to have FATAL issues requireing me to unistall. And even upon reinstalling they are not downloading correctly.

Also, can't get Hitman to download at all. Gets to 7 percent and thats it

Had the same trouble on my laptop - took an eternity to download Hitman, and then when I tried to play the game, it near enough crashed my computer.

Even took an age to download on my PC, but at least it didn't crash that one.

The only thing you can do (apart from stealing a computer from NASA) is keep re-booting & trying again. Don't try to run ANY other programs while downloading, and wait until all the other 200+ games have also finished unnecessary updating before trying to play the new slot.

If no good, un-install & re-install from scratch (let it download overnight)

If that fails too - give up MG and go & play on one of the other excellent softwares available today. (Many are just as good if not better than MG - and they run OK on the least powerful of PC's)

I'm sorry to say that MICROGAMING HAVE SCREWED-UP YET AGAIN and it seems they are totally deaf to what the gambling community are saying. Hopefully there will come a point when so many players complain to the casino operators about the rapidly declining service/quality of the software that they will eventually sit up & do something before we all end up bald!!!

 

[Aldebaran]

Microgaming, Please, give us a choice to download

I am connected via a 58k modem. The fastest download I have ever seen is 6kbps. This is usually absolutely fine for the casino and general surfing. New games will take about 20 minutes to half and hour, which I can live with, however on Thurday it took me about that time to load into the lobby. Then I downloaded Hitman and I was getting a download rate of 1% every 5-8 minutes. needless to say I left the modem on and went to bed.

The next evening, I wanted to play on my notepad, I did what I always do and copied the new games from the local and global folders and placed them on my notepad. I got into the games but they were running at over a minute per spin.

I couldn't see any reason for this, I disabled anything could be accessing the net to download automatically....
until I happened to notice a pink installing bar on one of my favourites and the penny dropped that all these games were downloading again and there wasn't a thing I could do to stop or pause them

My plea to MG is this:

-]I love playing your new games, I love slots. I don't want to download anything else! I will never play any table game. EVER. Give me the option.​

Get rid of the intro movies, I want to gamble, if I want to watch movies I'll take myself off to the cinema, stop filling my hard drive with nonsense.​

Give me the option to pause a download if the speed of my gaming experience slows to the ridiculous.​

Currently my solitary microgaming casino is sitting at 926 MB. Who in their right mind would consider downloading 900MB on a modem? Whenever I have had a problem with software I've been advised by the casino to uninstall and reinstall everything. ROFL. Thankfully I tried copying and saving game files, which worked, so I didn't have to wait for weeks for the software to re-install. God help those with multiple MG casinos.

I believe that when my casino decides to change its lobby, I will have to give up online gambling forever. Enough is enough.

 

[vinylweatherman]

Problems

I am connected via a 58k modem. The fastest download I have ever seen is 6kbps. This is usually absolutely fine for the casino and general surfing. New games will take about 20 minutes to half and hour, which I can live with, however on Thurday it took me about that time to load into the lobby. Then I downloaded Hitman and I was getting a download rate of 1% every 5-8 minutes. needless to say I left the modem on and went to bed.

The next evening, I wanted to play on my notepad, I did what I always do and copied the new games from the local and global folders and placed them on my notepad. I got into the games but they were running at over a minute per spin.

I couldn't see any reason for this, I disabled anything could be accessing the net to download automatically....
until I happened to notice a pink installing bar on one of my favourites and the penny dropped that all these games were downloading again and there wasn't a thing I could do to stop or pause them

My plea to MG is this:

-]I love playing your new games, I love slots. I don't want to download anything else! I will never play any table game. EVER. Give me the option.​

Get rid of the intro movies, I want to gamble, if I want to watch movies I'll take myself off to the cinema, stop filling my hard drive with nonsense.​

Give me the option to pause a download if the speed of my gaming experience slows to the ridiculous.​

Currently my solitary microgaming casino is sitting at 926 MB. Who in their right mind would consider downloading 900MB on a modem? Whenever I have had a problem with software I've been advised by the casino to uninstall and reinstall everything. ROFL. Thankfully I tried copying and saving game files, which worked, so I didn't have to wait for weeks for the software to re-install. God help those with multiple MG casinos.

I believe that when my casino decides to change its lobby, I will have to give up online gambling forever. Enough is enough.

I addressed a few of these in my February science lesson, and these were posted earlier in this thread.
I have a bodge to prevent MG casinos from upgrading until you let them (by reversing the bodge). I have not tested this on the latest upgrade though, and this seems to have yet again reorganised the folder structure, which means the old games REALLY DO UPDATE all over again, rather than "just being checked" as earlier.
There is also a method for killing the intro movie, I found this ages ago, and some casinos have no movie by default. I do not know if it is still possible because the registry variable that controls it has vanished now.

The only fix I have had work for the other problems is to spend 1500 or so on an Athlon 64 5800+ (dual core mate!), 2Gig RAM (expandable to 4), dual 320 Gig hard drives 24" TFT Widescreen monitor (4 MG casinos at once, just). This gives me the level of problems I had with MG over a year ago, such as the casino vanishing in mid play, bugs on Thunderstruck etc.
So far, the worst problem on this new kit has been at Royal Vegas, which took three attempts to install, but is now fine (very much so if you look at the tournament scores ).

Purplenaomi posted earlier that MG were informed of this, quite strongly! This means that casino operators are on to them, Simmo also has a contact it seems who says they are "working on it", sadly though, they just went ahead and released the beta to all MG casinos, bugs and all, BEFORE they had investigated and fixed the problems. As other casinos update between now and Wednesday, these problems should all come to light.

I have now lost Captain Cooks casino, updated to new games, and now has identical problems as Spin Palace, All Slots, Royal Vegas. It is now pretty clear that ALL MG casinos will no longer work properly on this PC.

I have to make it clear to operators that these casinos will be uninstalled, and unless they have decent promotions for loyal returning players, they will NOT end up on my new machine till I have plenty of spare time to suffer the downloads which still take hours for a full install as it is the casino server that holds it back - I can at least do three at a time on the new kit, so not as bad as on this one, and XP has restore points in case of severe disaster.

 

[vinylweatherman]

Worse to come.

The unthinkable is happening.

They are now failing on my new 1500 kit Just tried to update Grand Bay (big tournament coming), and it did a TRIPLE launch and then spontaneously unloaded itself. I had this also with Royal Vegas, which did it during a tournament, but luckily I had not taken a spin so did not have my time docked.
I have also had the spontaneous exit on Spin Palace and Jupiter Club on this new kit.

Microgaming WTF do we need to buy to run these now!!!!!!!!!!!!!
Saw a nice Alienware Area 51 workstation with all the trimmings for 4 Grand. Quad core, crossfire graphics, 1 Terrabyte Hard drive, will that do?



Dammit! Now where did I put that Scimitar and Grenade

 

[Aldebaran]

Thanks for that Vinyl

Thanks for that Vinyl should have read the whole thread before venting, download rage removes all calm logical reasoning.

After being out for the day, I loaded the casino and what do you know, the lobby appears to be downloading again, unless we are getting more new games...oh oh error connecting to upgrade server... looks like I won't be spinning again tonight.
Damn, and I am gettiing to really enjoy Hitman too.

My shiny new notepad can alter the paths of ICBM's render 3D movies in seconds...........but for Microgaming consider investing in a Cray.

 

[Swede]

The unthinkable is happening.

They are now failing on my new 1500 kit Just tried to update Grand Bay (big tournament coming), and it did a TRIPLE launch and then spontaneously unloaded itself. I had this also with Royal Vegas, which did it during a tournament, but luckily I had not taken a spin so did not have my time docked.
I have also had the spontaneous exit on Spin Palace and Jupiter Club on this new kit.

Microgaming WTF do we need to buy to run these now!!!!!!!!!!!!!
Saw a nice Alienware Area 51 workstation with all the trimmings for 4 Grand. Quad core, crossfire graphics, 1 Terrabyte Hard drive, will that do?



Dammit! Now where did I put that Scimitar and Grenade

This is NOT a hardware problem. My puter has a DCP trimmed to the max, 2GB RAM plus an extra stick for OS only. And despite the fact that I'm on a 100/100Mbit fiber line through my own server, a single MG slot can and often does take 5-15 mins to install. The last one, Hitman, took 5 mins after freezing twice(had to restart the whole client both times).

Time to look things over, Microgaming?

 

[Aldebaran]

After a few tries at opening the casino earlier, I finally managed to get some play and the games were all smooth and fine then...dumbo here closed the casino without thinking when going for supper.

On reopening (or not, as it turned out)
The procedure entry point_CasinoEnumRegKeyA@28 could not be located in the dynamic link library Casino.dll

Fortified from supper, I gamely redownloaded the installer again. This took a few seconds followed by an hour of being entertained by flash movies as the lobby downloaded. <RANT> Its the sight of flash movies that get me seeing red. It is completely unneccesary. Flash is only truly appreciated by the graphics artists who can drool and sigh over the little pretty intricacies the rest of humanity couldn't care about. What I do care about is the fact that while each pathetic frame downloads I am paying for it. I pay my isp. I then pay the phone company for every minute I'm online and no, there is no cheap internet rate. </RANT>

After all that casino loads, casino gets stuck, I forcibly close the application and restart:
The procedure entry point_CasinoEnumRegKeyA@28 could not be located in the dynamic link library Casino.dll

I've had more fun passing kidney stones.

 

[vinylweatherman]

Blimey!

After a few tries at opening the casino earlier, I finally managed to get some play and the games were all smooth and fine then...dumbo here closed the casino without thinking when going for supper.

On reopening (or not, as it turned out)
The procedure entry point_CasinoEnumRegKeyA@28 could not be located in the dynamic link library Casino.dll

Fortified from supper, I gamely redownloaded the installer again. This took a few seconds followed by an hour of being entertained by flash movies as the lobby downloaded. <RANT> Its the sight of flash movies that get me seeing red. It is completely unneccesary. Flash is only truly appreciated by the graphics artists who can drool and sigh over the little pretty intricacies the rest of humanity couldn't care about. What I do care about is the fact that while each pathetic frame downloads I am paying for it. I pay my isp. I then pay the phone company for every minute I'm online and no, there is no cheap internet rate. </RANT>

After all that casino loads, casino gets stuck, I forcibly close the application and restart:
The procedure entry point_CasinoEnumRegKeyA@28 could not be located in the dynamic link library Casino.dll

I've had more fun passing kidney stones.

That's a new one on me, MG casinos don't like to give such hard evidence when they screw up. I can't see them wriggle out of this one by telling you the problem is with your PC, although they will most likely trot out the old "antivirus software" excuse.
If you are technically minded, use the utility "Dependency Walker", and open the casino executable of the offending casino with it, and then select the task "profile". It will produce a log, which i this case should be short. It will examine all the loaded modules, and you can gain a little more insight into the problem. If I get this type of problem I will do the same.
It is the same utility that I have used in the past to track down the other problems, and gain logging evidence implicating the MG software being the cause of the failure.

The easiest way to find out about it is to type "dependency walker" into google, whereupon you should find one of the download sites it lives on. It should still be free for personal use. I have not tested it under XP though.

 

[Mousey]

CGB (Casino Grand Bay) did the double launch, then tried to launch the 3rd time after sitting at 100% for the longest time, then failed. Finally got it up and running, however no new games are showing up in the New Games List. But it's trying to download something as evidenced by the fits and starts and lags when trying to play slots. I am not technically minded and all I want is for the software to work without going to the equivalent of standing on my head and whistling Dixie while eating saltines. (And I refuse to phone support at any casino for software problems as I know how to turn off my virus scanner and/or uninstall and reinstall, thank you very much.)

I think it's a crying shame that it's left to players to troubleshoot MG's poorly configured and buggy software. And it's getting worse!

 

[vinylweatherman]

Grand Bay

CGB (Casino Grand Bay) did the double launch, then tried to launch the 3rd time after sitting at 100% for the longest time, then failed. Finally got it up and running, however no new games are showing up in the New Games List. But it's trying to download something as evidenced by the fits and starts and lags when trying to play slots. I am not technically minded and all I want is for the software to work without going to the equivalent of standing on my head and whistling Dixie while eating saltines. (And I refuse to phone support at any casino for software problems as I know how to turn off my virus scanner and/or uninstall and reinstall, thank you very much.)

I think it's a crying shame that it's left to players to troubleshoot MG's poorly configured and buggy software. And it's getting worse!

I had this with Grand Bay, triple launch, but then just unloaded itself never to be seen again.
I have noticed that sometimes the new games do not show up on the list, but if you go to the usual lists they are there, and will eventually download. Further launches should update the new games list.

 

[kauphy]

slow games

Every month, I update my Microgaming casinos, as we are all FORCED to do.

This month should have been painless, with only 4 new games. However, after all the games are installed my casinos run slow and splutter for a further TWO HOURS!.
I played at Mummys Gold earlier, having updated the 4 games beforehand. While I won in the end, the experience was so bad (software wise) that I had to take two co-codamol for a splitting headache after two hours of infinite delays in launching each and every game, slow and spluttery spins, jerks and display errors - you name it, it happened. After around two hours, the software suddenly freed up and ran smoothly again. At this point, I had pretty much completed the WR on the weekend offer, so out it came (glad that was over).

While I wait for the money, time for some science.

Case in point, Challenge Casino. All 4 games updated, and have left it logged in for a while, BUT it gives problems with some games just refusing to launch, and even simple games such as Double Magic spluttering and jerking.
I logged off, and retrieved an old friend from my archives, Dependency Walker, to see what was happening.

Well, it was most interesting, I am logging Challenge, supposedly idle having long since updated the new games, but idle it isn't - it's hitting CPU, file system, and internet with the following:-

----------------------------------------------------------------------
Thread 23 exited with code 0 (0x0).
Mup: Upgraded package "JackpotDeuces1"
MupQueue: Removed package "JackpotDeuces1"
Mup: Upgraded package "JackpotExpress1"
MupQueue: Removed package "JackpotExpress1"
Mup: Upgraded package "JacksOrBetter1"
MupQueue: Removed package "JacksOrBetter1"
Mup: Upgraded package "JacksOrBetter100Play1"
MupQueue: Removed package "JacksOrBetter100Play1"
Mup: Upgraded package "JacksOrBetter50Play1"
MupQueue: Removed package "JacksOrBetter50Play1"
Mup: Upgraded package "JacksorBetterPowerPoker1"
MupQueue: Removed package "JacksorBetterPowerPoker1"
Mup: Upgraded package "JacksOrBetterTenPlay1"
MupQueue: Removed package "JacksOrBetterTenPlay1"
Mup: Upgraded package "JewelThief2"
MupQueue: Removed package "JewelThief2"
Mup: Upgraded package "JokerPoker1"
MupQueue: Removed package "JokerPoker1"
Mup: Upgraded package "JokerPoker100Play1"
MupQueue: Removed package "JokerPoker100Play1"
Mup: Upgraded package "JokerPoker50Play1"
MupQueue: Removed package "JokerPoker50Play1"
Mup: Upgraded package "JokerPokerPowerPoker1"
MupQueue: Removed package "JokerPokerPowerPoker1"
Mup: Upgraded package "JokerPokerTenPlay1"
MupQueue: Removed package "JokerPokerTenPlay1"
Mup: Upgraded package "JungleJim1"
MupQueue: Removed package "JungleJim1"
Mup: Upgraded package "JurassicJackpot1"
MupQueue: Removed package "JurassicJackpot1"
Mup: Upgraded package "Kathmandu1"
MupQueue: Removed package "Kathmandu1"
Mup: Upgraded package "KingCashaLot1"
MupQueue: Removed package "KingCashaLot1"
Mup: Upgraded package "LadiesNite5"
MupQueue: Removed package "LadiesNite5"
Mup: Upgraded package "LionsShare1"
MupQueue: Removed package "LionsShare1"
Mup: Upgraded package "Loaded1"
MupQueue: Removed package "Loaded1"
Mup: Upgraded package "LotsaLoot1"
MupQueue: Removed package "LotsaLoot1"
Mup: Upgraded package "LotsaLoot5Reel1"
MupQueue: Removed package "LotsaLoot5Reel1"
Mup: Upgraded package "LuckyCharmer1"
MupQueue: Removed package "LuckyCharmer1"
Mup: Upgraded package "MajorMillions1"
MupQueue: Removed package "MajorMillions1"
Mup: Upgraded package "MajorMillions5Reel1"
MupQueue: Removed package "MajorMillions5Reel1"
Mup: Upgraded package "MardiGras3"
MupQueue: Removed package "MardiGras3"
Mup: Upgraded package "MermaidsMillions1"
MupQueue: Removed package "MermaidsMillions1"
---------------------------------------------------------------------

It's still going, having only got as far as "M" after over a quarter of an hour. I estimate it will take around two hours to go all the way to "Z".
This seems to happen EVERY MONTH at the upgrade - it isn't just the new games, it is pretty much the whole damn casino that updates,

but WHY!

As the casino grows in size, the strain of this "secret" upgrade hits ever harder, and makes for more and more problems, even on new XP machines now!!!!


Nearly an hour now, so went back to look at casino, and it seems MG programers have a sense of humour after all:-

-------------------------------------------------------------------------------------------
Mup: Upgraded package "WhataHoot3"
MupQueue: Removed package "WhataHoot3"
Mup: Upgraded package "WhatOnEarth1"
MupQueue: Removed package "WhatOnEarth1"
GetProcAddress(0x63000000 [c:\windows\system\WININET.DLL], "InternetQueryOptionA") called from "c:\windows\system\MSHTML.DLL" at address 0x636A54E8 and returned 0x6301AAD3 by thread 1.
Mup:MupLimitBackground - Starting Rate Limited.GetProcAddress(0x63000000 [c:\windows\system\WININET.DLL], "IsUrlCacheEntryExpiredW") called from "c:\windows\system\MSHTML.DLL" at address 0x636A54E8 and returned 0x6305612B by thread 1.
Thread 25 started in "c:\windows\system\MSHTML.DLL" at address 0x63780662.
DllMain(0x78000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSVCRT.DLL" called by thread 25.
DllMain(0x78000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSVCRT.DLL" returned 1 (0x1) by thread 25.
DllMain(0x66800000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\SHELL32.DLL" called by thread 25.
DllMain(0x66800000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\SHELL32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x65F00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\OLE32.DLL" called by thread 25.
DllMain(0x65F00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\OLE32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x79E00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSOSS.DLL" called by thread 25.
DllMain(0x79E00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSOSS.DLL" returned 1 (0x1) by thread 25.
DllMain(0x70100000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\RPCRT4.DLL" called by thread 25.
DllMain(0x70100000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\RPCRT4.DLL" returned 1 (0x1) by thread 25.
DllMain(0x5CF00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\CRYPT32.DLL" called by thread 25.
DllMain(0x5CF00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\CRYPT32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x65340000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\OLEAUT32.DLL" called by thread 25.
DllMain(0x65340000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\OLEAUT32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x63000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WININET.DLL" called by thread 25.
DllMain(0x63000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WININET.DLL" returned 1 (0x1) by thread 25.
DllMain(0x76000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WS2_32.DLL" called by thread 25.
DllMain(0x76000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WS2_32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x794D0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSWSOCK.DLL" called by thread 25.
DllMain(0x794D0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSWSOCK.DLL" returned 1 (0x1) by thread 25.
DllMain(0x75FA0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WSOCK32.DLL" called by thread 25.
DllMain(0x75FA0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WSOCK32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x10400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\MGSCOMMS.DLL" called by thread 25.
DllMain(0x10400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\MGSCOMMS.DLL" returned 1 (0x1) by thread 25.
DllMain(0x10000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\FDI.DLL" called by thread 25.
DllMain(0x10000000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\FDI.DLL" returned 1 (0x1) by thread 25.
DllMain(0x68400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\VCLIENT.DLL" called by thread 25.
DllMain(0x68400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\program files\casinos\challengev2\VCLIENT.DLL" returned 1 (0x1) by thread 25.
DllMain(0x1A400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\URLMON.DLL" called by thread 25.
DllMain(0x1A400000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\URLMON.DLL" returned 1 (0x1) by thread 25.
DllMain(0x783C0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\RNR20.DLL" called by thread 25.
DllMain(0x783C0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\RNR20.DLL" returned 1 (0x1) by thread 25.
DllMain(0x7B410000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSAFD.DLL" called by thread 25.
DllMain(0x7B410000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSAFD.DLL" returned 1 (0x1) by thread 25.
DllMain(0x02B20000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSIMG32.DLL" called by thread 25.
DllMain(0x02B20000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSIMG32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x7FBF0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MPR.DLL" called by thread 25.
DllMain(0x7FBF0000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MPR.DLL" returned 1 (0x1) by thread 25.
DllMain(0x5EF80000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\KSUSER.DLL" called by thread 25.
DllMain(0x5EF80000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\KSUSER.DLL" returned 1 (0x1) by thread 25.
DllMain(0x77950000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WLDAP32.DLL" called by thread 25.
DllMain(0x77950000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\WLDAP32.DLL" returned 1 (0x1) by thread 25.
DllMain(0x7ED00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\CRYPTNET.DLL" called by thread 25.
DllMain(0x7ED00000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\CRYPTNET.DLL" returned 1 (0x1) by thread 25.
DllMain(0x63580000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSHTML.DLL" called by thread 25.
DllMain(0x63580000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\MSHTML.DLL" returned 1 (0x1) by thread 25.
DllMain(0x76F90000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\JSCRIPT.DLL" called by thread 25.
DllMain(0x76F90000, DLL_THREAD_ATTACH, 0x00000000) in "c:\windows\system\JSCRIPT.DLL" returned 1 (0x1) by thread 25.
GetProcAddress(0xBFF70000 [c:\windows\system\KERNEL32.DLL], "CreateFiber") called from "c:\windows\system\MSHTML.DLL" at address 0x637CF3D4 and returned 0x84E9F298 by thread 25.
GetProcAddress(0xBFF70000 [c:\windows\system\KERNEL32.DLL], "DeleteFiber") called from "c:\windows\system\MSHTML.DLL" at address 0x637CF3E5 and returned 0x84E9F2A8 by thread 25.
GetProcAddress(0xBFF70000 [c:\windows\system\KERNEL32.DLL], "ConvertThreadToFiber") called from "c:\windows\system\MSHTML.DLL" at address 0x637CF3F6 and returned 0x84E9F2B8 by thread 25.
GetProcAddress(0xBFF70000 [c:\windows\system\KERNEL32.DLL], "SwitchToFiber") called from "c:\windows\system\MSHTML.DLL" at address 0x637CF407 and returned 0x84E9F2C8 by thread 25.
Mup:MupLimitBackground - Rate Limiting Disabled. Full Speed Ahoy!
Mup:MupLimitBackground - Rate Limiting Disabled. Full Speed Ahoy!Mup: Upgraded package "WheelofWealthSE1"
MupQueue: Removed package "WheelofWealthSE1"
Mup: Upgraded package "WinningWizards1"
MupQueue: Removed package "WinningWizards1"
---------------------------------------------------------------------------------------------------

yup its happening to me 2 thought it was my computer. it helps to unplug ur computer from the internet that stops it for awhile k

 

[vinylweatherman]

Easier

yup its happening to me 2 thought it was my computer. it helps to unplug ur computer from the internet that stops it for awhile k

It's easier to edit the program folder

Folder "mupdb" - set both files in it to "read only". If you have the new lobby there will be four, two are obsolete, but do all four to get the right ones.

When you are good and ready to update, set them back.

 

[lojo]

It's easier to edit the program folder

Folder "mupdb" - set both files in it to "read only". If you have the new lobby there will be four, two are obsolete, but do all four to get the right ones.

When you are good and ready to update, set them back.

They couldn't detect a win on an 'old' version and deny payouts for tweaking, could they? My ignorance is showing, but it's a scary thought, huh. Whaddya think?

 

[vinylweatherman]

Doubt it.

They couldn't detect a win on an 'old' version and deny payouts for tweaking, could they? My ignorance is showing, but it's a scary thought, huh. Whaddya think?

Since they deny that all the old games update every month, this should not be a problem. Naturally, you will be unable to access any new games, however, you may prefer a stable casino.

My hand has now been forced, it is no longer a question of time, ALL this months updates include an upgrade that causes my PC to crash with a BSOD after play when I try to shut down windows. Worse, I find that huge chunks of my hard drive vanish into the murky realms of "lost chains", and my available space is grossly exaggerated in Windows explorer, which causes more problems when the OS thinks I have 5 Gig left, but in fact I have nothing (PC freezes & repeatedly runs disk cleanup every other minute).

I have set a whole swathe of MG casinos on this old PC to prevent the update, and have left a few I have updated to see if MG manage to fix this. I can accept the updates on my new machine, as although there are many problems, I do not end up with a fully blown crash and OS damage.

Since MG are supposedly "working on it", and are aware of this thread, it is worth continuing to relate experiences, including fixes, as they come along.

As to game results, it is the Playcheck result that counts, if the display screws up, the casino will use the playcheck. There was a recent case of a bug in Classic BJ causing the Ace of Spades to be displayed instead of the true card. This meant players made the wrong plays, however, the casino stuck to the "playcheck is right" line until it became clear it was an MG issue rather than the user being "mistaken", or having a virus on the PC.

 

[footdr]

NEW PROBLEM WHEN OPENING MICROGAMING CASINO SOFTWARE

Casinos I had already loaded and been playing with no problem until the last couple of days began having this problem.

Clicked on the casino, when it opened, it opened to a notice that I needed to download the latest version of Flash. I already have the latest version of flash. Did it anyway, as I expected the problem was not corrected.

It appears that it is not finding my flash program, I guess.

Also, redownloaded two casinos. When I try to open them they just close.

Then downloaded one and none of the games will download.

This is a mess. Can only play at a few that have not yet added the new games. Would be nice to have a CD sent to us with the new releases on it. Instead of having to download them

OTHER PROBLEM i HAVE IS CAN'T UNINSTALL A COUPLE OF MICROGAMING CASINOS. THE COMPONENT IS MISSING

 

[lojo]

Casinos I had already loaded and been playing with no problem until the last couple of days began having this problem.

Clicked on the casino, when it opened, it opened to a notice that I needed to download the latest version of Flash. I already have the latest version of flash. Did it anyway, as I expected the problem was not corrected.

It appears that it is not finding my flash program, I guess.

Also, redownloaded two casinos. When I try to open them they just close.

Then downloaded one and none of the games will download.

This is a mess. Can only play at a few that have not yet added the new games. Would be nice to have a CD sent to us with the new releases on it. Instead of having to download them

OTHER PROBLEM i HAVE IS CAN'T UNINSTALL A COUPLE OF MICROGAMING CASINOS. THE COMPONENT IS MISSING

I've never noticed a flash component on MG other than requiring an activeX control for flash version of casino.. hmm. VWM knows.

Also never had a problem with MG uninstalls, except maybe one or two that wanted to load a webpage to tell them why and maybe I didn't complete the process.

If I knew what OS... 95, 98, 2000 nt, xp, I could help you to clean up the files. Just be sure not to clean the registry or you will lose any user info that's stored on there for re-installin. (especially important if you have used different email addresses and passwords in the past amongst a group.) Again, someone else could probably give you a more clear and concise answer as to how. So why amI flappin my gums? I will help if you want though.

 

[footdr]

Downloaded Villento from disc+still problems

thought maybe downloading from disc might work better but still trouble loading games. Plus after opening the casino it started updating= did it once , thought ok this loaded fine, NOPE started all over again, when it started for a 3rd time I shut it down through task manager.

Opened it by clicking the desktop icon. It started downloading the games I selected but looks like HITMAN still having problems. Plus loading slower than ever.

I use xp (home), service pack 1(never updated to 2 because I was afraid I would have problems as many reported) Never much of an issue . Plus, stopped using virus program because everytime I kept one installed I got more viruses then when I didn't have one. Using a good Firewall has worked well along with the spyware protection that came with it. When I think I might have a virus, I download STINGER, its free from mccaffee. So far no viruses, after 2 years of no program loaded. Seriously believe the viruses target through virus programs alot of the time. But I am no expert by any means

Active X has always seemed to be a component of my download software, but the screen said "the software needs the latest version of Macromedia flash in order to blah blah blah.

Wierd!!!!!

p.s. been 30 minutes and only one game fully loaded, this Suuucks

P.S.S HITMAN LOADED TO 6%, the stopped totally showing no percent as if it had never started to load

 

[Aldebaran]

dependency walker

For anyone wanting to use dependency walker go to

You do not have permission to view link Log in or register now.

It has been updated for XP and Vista. Is a smallish download and requires no installation.

VWM, I had already attempted to reinstall the software prior to reading the thread and I have been unable to replicate the error. However I am now armed and will post if anything goes haywire again. Thanks.

My first reinstall ended with the casino opening and vanishing. Then the casino would not open at all. I redownloaded/installed the casino again. This time it worked.

The casino had reinstalled itself in a different directory.
Heads up to anyone with smaller harddrives, do check that the default folder is the same as the original when reinstalling or you will end up with 2X900MB for one casino.

I copied the contents of the global, local and mupbd files from a saved "good"
file I had and all the games are there and working.
For now.

Mousey, I agree, I am not going to bother with casino support although I have found them generally friendly and helpful, they are more or less clueless when it comes to software issues of any kind. When new games have been released but not yet available at the casino, they seem to be completely unaware that new games are to be released, never mind when they can be expected, so from my experience they don't seem to be kept informed. Then the old reinstall routine for everything.
Why should we make their lives a misery when really they have nothing to do with it and no way to rectify it. I would love to see a support chat with techies at MG. Perhaps being on the receiving end of flaming would encourage them to hold off releasing new software until it is stable.

 

[lojo]

ftdoctor:
Hmm. I've got an older Villento CD here somewhere... I wonder if it has an auto-update via web? That would explain it? Hitman?
Brighter minds will know

I'm guessing it's an older machine is why SP2 might cause problems? My gf bought a used pc with xp pro sp2 installed and after all the diagnosics i could muster it was simply too small of a buffer/harddrive that made it a snail. Increasing RAM wouldn't help.

At your own risk, of course, but I've trusted these guys for several years so far no problems: pcpitstop.com if you allow their activex in the tune up and diagnostics it will tell you if you have any problems and how to fix them (or let them)
I just heard someone say

If your machine will do it, a software firewall is all you need for any but the sleuthiest stuff. I use windows xp home, so: windows firewall, windows defender and grisoft's avg free version. CCleaner for any java problems for other holes in windows. (Haven't done yesterdays windows patch yet) but if you are using sp1, who knows what lurks in them dark corners

Maybe when the smoke clears and all you'll be asking winbig and vinyl for some system upgrade suggestions?

Start
My computer
C:\ (assuming no partitions or D:\ wherever)
Program files
Casino Name
Delete
yes,
yes to all
********
Some casinos were loading into
C:\
Documents and Settings
'User'
etc.
*******

Hope that helps. You might wait for some more feedback before executing.

Good luck

PS could use some help here. I have an artifact from vegascounty
C:\program files\grandopry\global\gameregistry\triplesevens1.inf

How can I purge this? thx

 

[vinylweatherman]

Flash

This Flash problem is an old one, and is more Microsoft than Microgaming. Early last year, Microsoft neutered ActiveX in Internet Explorer in one of the "fixes", and in order to reinstall Flash the way Adobe would prefer it is necessary to unfix the Microsoft fix. It is also possible to install Flash by downloading it and installing it from the desktop, which also has the advantage of not attempting to foist the Yahoo toolbar on you. In addition, these is a routine to completely uninstall Flash. This procedure worked last year in correcting the attitude of MG casinos that would insist the "wrong" Flash was installed.
The problem of casinos spontaneously unloading at various stages is also an old one, and happens more on my XP machine than on this old 98 one, however this old 98 machine can no longer get a clean install of this month's lobby.
The problem of the casino turning up in the "wrong" directory is the fault of the new installer, which does not give the same result when using the custom install with the "browse to choose location" option. The old one would append a folder to the browsed to location, the new one does not, and you will end up with the casino files in the master custom folder instead.
I have also noticed that the internal file structure has changed yet again to one that is even more complicated, possibly an effort by MG to put an end to my monthly "science tutorial"
It is indeed unfortunate (for MG), that there is now a Vista Version of Dependency Walker, as well as an XP version. Perhaps it has been upgraded throughout to give even deeper insight into exception states.
Since many of you seem to have success in copying game files from one place to another, I am wondering if some of the game files are interchangeable, such that one could allow one MG casino to fully install, then copy some files to all the others such that their install becomes merely the checking process. This would be good for dial-up users.
Using the casino CD is not very helpful, as it is out of date before the casino even sends them out, and as soon as an MG is installed from CD it needs to update a load of new games, and possibly a new lobby.
I hope, come Monday morning, MG check on us and our thread, and say to themselves "sh1t - most casinos have not even released to games yet" - which is the case with many that have opted to launch this coming Wednesday, having only launched last week on one of the brands.
Grand Prive have updated Grand Bay, but the others will update on the 4th, similarly Casino Action have updated Challenge, but no the others. Palace Group updated Spin Palace and Ruby Fortune, but not Mummys Gold or Jackpots in a Flash.

 

[lojo]

I think it's a crying shame that it's left to players to troubleshoot MG's poorly configured and buggy software. And it's getting worse!

If they had the full cash flow of US players and the consequences of losing them to software issues they might be doing it differently. I mean somebody's got to be counting beans out there.

Maybe the 'new games every month' thing is a snowball that started rolling before uigea and they had become so 'corporate' that they don't know how to stop it "VICTORY at any cost!!!"

Lets hope it all works out for the best. I'm sure there is an elegant solution for them. (hint hint mg, spearmaster posted it yesterday)

Personally, I would have never become an online gamer if it weren't for the microgaming experience. Win or lose, I love the games.

 

[Mousey]

I had this with Grand Bay, triple launch, but then just unloaded itself never to be seen again.
I have noticed that sometimes the new games do not show up on the list, but if you go to the usual lists they are there, and will eventually download. Further launches should update the new games list.

Fired Up CGB in Play Mode 3 different times yesterday afternoon. No Hitman to be seen anywhere, nothing in New Games list, nothing new in the usual lists. Software ran smoothly with no obvious downloading in the background. Only thing different after the triple launch, crash, and subsequent download jerks in the very next session -- I now have the little "Language: EN" in the upper right of the games lobby. Oh. Good. Now I know which language version I'm using. ??

Just fired up CGB. News games in the new games list -- fully downloaded. What??

So they downloaded that first time it after the triple launch, but are just now showing up in the list. Weird. Whatever.

 

[vinylweatherman]

Grand Bay

Fired Up CGB in Play Mode 3 different times yesterday afternoon. No Hitman to be seen anywhere, nothing in New Games list, nothing new in the usual lists. Software ran smoothly with no obvious downloading in the background. Only thing different after the triple launch, crash, and subsequent download jerks in the very next session -- I now have the little "Language: EN" in the upper right of the games lobby. Oh. Good. Now I know which language version I'm using. ??

Just fired up CGB. News games in the new games list -- fully downloaded. What??

So they downloaded that first time it after the triple launch, but are just now showing up in the list. Weird. Whatever.

I just fired up Grand Privvy and got well and truly roasted
Thought I would fire up the rest of them for good measure

 

[Mousey]

Casino Grand Bay:

Size: 971 MB (1,018,470,846 bytes)

Size on disk: 0.98 GB (1,056,538,624 bytes)

Contains: 17,726 files; 1,528 folders

Woohooo!! We're nuzzling the 1 Gig mark!!

 

[Mike031]

Size: 971 MB (1,018,470,846 bytes)

Size on disk: 0.98 GB (1,056,538,624 bytes)

Ruby Fortune needs this space:

Size: 1,02GB

Size on disk: 1,06GB

So i have over 1 GB only for 1 MG Casino.

By the way i had installed about 15 MG Casinos, but now i deinstalled all unused Casinos, because it can't be, that the casinos needs more space, as the whole WindowsXP *lol*

 

[chele]

I cant get any of the games to download on allslots. I've cleaned up my computer of old crap and got rid of all the casinos, i've even defraged. I really dont have much on my comp in ways of taking up that much space.. i dont know why the games wont download. I wrote to their tech support and that wasnt much help. I gave them all the specs on my computer and they mentioned something about my TC/IP settings but I've never had a problem before downloading any casino, even tho i'm on dial up, it was slow thats something I'm used to but not like this. I really want to play that stupid hitman game!!! haha I will give it a 5th try tonite for a couple of hours.

 

[vinylweatherman]

Download

It's because all the old games are downloading this month, rather than just being checked as normal. The new releases are added to the end of the list, so it will look like nothing is happening for hours on end. if you are on dial-up, 2 hours will not be enough - 2 DAYS maybe